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1,568 reviews
4.9/5 average rating
David Bishop
Daniela Cerqua
"Fast service"
8 months ago
Google review
Frank Capo
"Very knowledgeable and courteous and on time thank you for your service!!"
8 months ago
Google review
Desaray M
"Great service! Quick and easy delivery + installation. Overall very happy with our swim spa!"
8 months ago
Google review
M. Isabel G
"Excellent service and very knowledgeable technician. He was able to get our jacuzzi up and running within minutes, and the whole process was smooth. I highly recommend this company."
8 months ago
Google review
domilya Group
"Amazing service, love our hot tub, and the service team, especially Jaime and Matt and Andrew Houstan. The Team has been nothing but a pleasure to deal with. Thank you for the support and assistance. Always"
8 months ago
Google review
Dan Bruton
"Recently bought a 2019 jacuzzi from Mike in London location. Great service and extremely helpful with the whole process. Quick, professional delivery. Hot tub is in mint condition and everything works exactly as it should. Highly recommend checking wellness shop out."
8 months ago
Google review
Chris Zacharias
"Absolutely love our hot tub from wellness spa. Powerful well placed jets. Incredibly knowledgeable sales staff with a no pressure approach. Felt great buying from Wellness spa and would recommend anyone to check them out for any spa or other products. Talk to Mike, you'll be glad you did!"
8 months ago
Google review
Bernard Cresencia
"We purchased twice already from the Wellness Shop. Both times Alissa made sure I had each and every one of my questions answered, and she went to great lengths to make sure we ended up with the model that fit our needs and our budget. After delivery, she made sure any concerns were looked after promptly and to our satisfaction. If we ever find ourselves look..." Read more
8 months ago
Google review
Nicole Butt
"Amazing service from purchase to delivery. Our sales associate Freddy was very kind and helpful with our many questions!! I would recommend to anyone!"
8 months ago
Google review
Michael Chernick
"From the moment we stepped into the store, we were greeted with incredible attention and outstanding service by Jennifer Gaetano. The delivery and setup of our hot tub were seamless, and the after-sales service has been impeccable. We are absolutely thrilled with our hot tub and highly recommend this store to anyone in search of exceptional products and ser..." Read more
8 months ago
Google review
Chelsea Hsieh
"I had a great experience with the wellness shop. Christian was super responsive to my questions and supported me through the initial step up of my new hot tub. Delivery was seamless and quick! Amazing customer service all around."
8 months ago
Google review
Dani
"Highly recommend! Jay was very thorough in maintaining and setting up my hot tub. He went above and beyond to explain everything he was doing as well as show me best practices to use and maintain my hot tub for years to come. Will definitely call again in the future. Thanks!"
8 months ago
Google review
Anthony T
"Recently purchased a J-245 from Wellness Shop, Jordan in sales was very helpful in finding the model right for us. From Jordan to the Wellness Shop provided delivery & electrician the experience was great. We love the J-245 so far and wouldn't hesitate returning to the Wellness Shop in Barrie."
8 months ago
Google review
Kevin Hall
"The service tech was knowledgeable, efficient and friendly. Getting my hot tub back up and running was quick and easy!"
8 months ago
Google review
Al Stairs
"The team has given me great support so far, their staff is very knowledgeable, friendly, and willing to help."
8 months ago
Google review
Gary Gentile
"The Jacuzzi service man was very professional and repairs were completed in a timely fashion. He is a very knowledgeable person and experienced is timely problem solving."
8 months ago
Google review
Brian O'Hara
"Mike at the Wellness Shop was fantastic. He is very knowledgeable and was not pushy like sales reps at other hot tub stores. The delivery and installation was quick and easy. Everyone was super professional."
8 months ago
Google review
Yuri Nikolski
"I highly recommend the Wellness shop. they are dedicated, even went out of their way to have the electrical configured before the hot tub was delivered, so that I would have it for the long weekend"
9 months ago
Google review
Patti P
"The Wellness Shop at Jacuzzi Burlington always make their customers a priority. When scheduling conflicts arise, they are exceptional at rescheduling if an alternate date is required. In addition, their technicians are fantastic. Most recently Jamie was at my home for maintenance, he was extremely professional, knowledgeable and pleasant. He took the time to..." Read more
9 months ago
Google review
Howie Elliott
"Matt Yule, is courteous, professional and takes the time to listen to the customer! Jacuzzi has a great technician."
9 months ago
Google review
Yoanna David
"Amazing customer service from the time we walked into the showroom till delivery and even after. Special shout out to Jenn!"
9 months ago
Google review
mark bray
"The Wellness Shop at Jacuzzi Whitby is awesome.. the technicians are always fantastic, professional, knowledgeable and helpful.. Thank you guys.. you’re the best"
9 months ago
Google review
yaritza martinez
"We are extremely happy!!! We are enjoying almost every day in the water, thank you so much for the incredible help Jennifer, she is the best"
9 months ago
Google review
Jeff Air
"I scheduled my swim spa reopening with the Wellness Shop. They were able to accomodate the specific date and time I requested. The technician was on time, courteous, and very professional. He drained my spa, cleaned it, cleaned the covers, replaced the filters and the ionizer. I highly recommend this company."
9 months ago
Google review
"My wife and I went to 5 different places to look for a hot tub. Our experience here was nothing but positive. Mitch was transparent and helpful in answering all our questions and answering questions we didn't even know to ask. His responsiveness and level of service were top notch. Will definitely return."
8 months ago