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1,327 reviews
4.9/5 average rating
Chris Adams
Don Proshetsky
"Love the hot tub (J-345). So much better than a pool IMHO. This particular model has great jets and the foot jets are especially great as I sometimes suffer from sore feet. My only negative comment is that the control panel should be better lit as it's difficult to view at night. Here's a picture of our backyard and J-345"
3 years ago
Google review
Allan Connery
"Very helpful, knowledgeable and friendly staff... but the real stars are the lovely hot tubs! Great selection of models to see in store."
3 years ago
Google review
Natalya M
"I have dealt with Jacuzzi Vaughan and purchased J335 tub. The service is exceptional! Jennifer Gaetano is an amazing Jacuzzi Expert! When I visited the store she took the time to go through a discovery with me to understand exactly what I was looking for. Jennifer knew which model I would be happiest with and was extremely patient with me trying to fit the p..." Read more
3 years ago
Google review
Dan Janisse
"If you do any homework on buying a hot tub, you will end up buying from Jacuzzi Burlington. They are the best hot tubs, and the best to deal with. Very professional from shopping to install."
3 years ago
Google review
Steve Groat
"We purchased our spa from Liz and it was a great experience. Liz was very knowledgeable and walked us through the various tubs and different features which made our decision to purchase very easy. Liz has followed up with us regarding our delivery to make sure it went well and also explained the fill procedure and initial chemical start up. Would recomm..." Read more
3 years ago
Google review
Taz Man
"Great service.... Jake is the man. Can't wait for my new tub!!!!!!!"
3 years ago
Google review
Dr. Ali Namavarian
"Jennifer Gaetano & Jennifer Tom both provided exceptional customer service. From the time I called in, the sales process, delivery, set up and the spa school, the Jenn's made me feel very comfortable and confident with my purchase. Best service I've had in years. Thanks so much for the phenomenal service. I highly recommend contacting the Jenn's!!! I've been..." Read more
3 years ago
Google review
Kevin McCulloch
"Julie was amazing"
3 years ago
Google review
Catherine Federchuk
"Amazing service and amazing staff, helpful and kind from purchasing a hot tub to delivery! Highly recommend to anyone buying a hot tub!"
3 years ago
Google review
tony maulucci
"Michael Boyle was extremely knowledgeable and helpful with us every step of the way in purchasing our hot tub. We loved the weekly status updates and his quick responses and helpful answers to any of our questions. We LOVE our Jacuzzi!!!"
3 years ago
Google review
Adriana Gomez
"We have an overall great experience while purchasing our first Hot Tub at Jacuzzi Burlington. From the time we called in the store, guidance, purchase and after-sale customer service by Julie Poplawski-Mitchel; followed by a very respectful delivery and electrical teams. You just need to be ready to enjoy your hot tub. We strongly recommend this location. As..." Read more
3 years ago
Google review
missjuliej1
"Great service!!!"
3 years ago
Google review
Christine Nadarajah
"Jenny is great and really knows her stuff. Definitely see her if you need a hot tub, swim spa or sauna"
3 years ago
Google review
L Robertshaw
"Hands down one of the best stores to buy a Jacuzzi tub! My hubby and I have been all over looking for the past 2 years. In the Burlington Jacuzzi, (by chance after having a horrible experience in ancaster jacuzzi) there was this fabulous women named Julie, that had the most brilliant idea to get my husband in a tub! Not once in 2 years at all the other shops..." Read more
3 years ago
Google review
Becky Purdie
"Great customer service! Melanie and Rob were fantastic, very helpful and responsive to my questions! Would definitely recommend Jacuzzi Burlington, you will not be disappointed!"
3 years ago
Google review
Danielle Kimmel
"Ashley was amazing to work with - she listened and made recommendations based on what she new I wanted. She went above and beyond when she didn't have to. The delivery, installation and personal visit to show us how to care for our new tub was A+."
3 years ago
Google review
Lisa Chomisky
"Alissa at the Jacuzzi Whitby store was amazing! We had looked at several different brands of hot tubs and she was one of the reasons we picked the Jacuzzi Brand. The delivery time of our tub was exactly what she said it would be and the team that delivered the hot tub were equally helpful. I would highly recommend Jacuzzi Whitby based on my experience."
3 years ago
Google review
Steven Gauci
"Very pleased with the j275! Also The sales guy freddy was super informative and any questions i have he replies back with an answer right away"
3 years ago
Google review
Patti Jones
"Isaac White was our maintenance service provider and we could not have been more pleased with his prompt , efficient and pleasant demeanor...we had a truckload of questions and he answered each and every one of them..highly recommend this gentleman."
3 years ago
Google review
Rachel Pekar
"We had a great experience with Jenn Gaetano from Jacuzzi Vaughan. We love the Jacuzzi tub and were amazed by the service. Like most goods these days, Jacuzzi's are in short supply and Jenn called us immediately when one that met our needs became available. She stayed late and answered all of our questions and did not use any pressure sales tactics. Jenn exp..." Read more
3 years ago
Google review
We The North
"You can trust"
3 years ago
Google review
Sandra Bradshaw
"I Purchased a 12 ft swim spa unseen very hesitant about this due to covid restrictions it was difficult to. say the least. I dealt with Ashley who was very helpful did a virtual walk about in the store explaining all showing me and giving me all the info I needed. I have never purchased anything like this before and was very scared. I did and it was all is f..." Read more
3 years ago
Google review
Jason Naylor
"TOP NOTCH service! Ashley was able to make the entire process very easy and was able to make the extra variables that come with a purchase like this easy to understand and was excellent with following up after delivery. Thank you! Would recommend for sure!"
3 years ago
Google review
Peter Sacco
"Barb Mowder recently helped us with the purchase of our new Jacuzzi J485. Barb attended to our every question from the first day we met in the showroom, knowing this was a big purchase for our family. She provided many creative ideas and solutions for us, making this purchase decision an easy one. Thanks again Barb, you're the best!!! :)"
3 years ago
Google review
"Overall, great experience purchasing our first Hot Tub at Jacuzzi Burlington. Melanie was always available, when we had any questions. We strongly recommend this location."
3 years ago