Jacuzzi Ontario Reviews & Testimonials

4.9 (1,317)

Google Reviews: 1,317


5
94%
4
6%
3
0%
2
0%
1
0%

100% of Google users would recommend Jacuzzi Ontario

  1,317 reviews
  4.9/5 average rating

  Showing 5 star reviews only  

Tom Aikins

Tom Aikins star-alt star-alt star-alt star-alt star-alt

"I love the Jacuzzi product and have had no problems with it over the past three years. Just had it serviced by them- complete water change and check up and it was well worth the expense."

4 years ago

Google review

Jasmine D

Jasmine D star-alt star-alt star-alt star-alt star-alt

"The technician was very professional and helpful. He fixed the problem."

4 years ago

Google review

A&S Pidsadny

A&S Pidsadny star-alt star-alt star-alt star-alt star-alt

"The time spent with us to help in our decision was amazing. So many companies didn’t even take the time to return our calls or emails. Jacuzzi not only got back to us quickly but spent so much time on phone with us to answer all of our questions and concerns. We are first time hot tub buyers and wanted to make sure we made the right decision for our investme..." Read more

4 years ago

Google review

Dave Ponzo

Dave Ponzo star-alt star-alt star-alt star-alt star-alt

"Awesome tubs and great people and service."

4 years ago

Google review

Karim Fathi

Karim Fathi star-alt star-alt star-alt star-alt star-alt

"I am happy with the purchase of Jacuzzi brand. Ours was installed just yesterday so it is too early for me to speak about its quality and durability. I can tell than James (sales person) is very respectful and knowledgeable. He helped us to choose the right product for our needs. Also, what attracted us to Jacuzzi is the "Jacuzzi for Life" program. We are go..." Read more

4 years ago

Google review

Bob Dhillon

Bob Dhillon star-alt star-alt star-alt star-alt star-alt

"Original July 2016: Mike B made the hot tub purchasing experience incredibly easy. No pressure to buy and very knowledgable staff helped make this decision a no-brainer. Great after-sale support too! Highly recommended. Update Oct 2020: Still a five-star experience. The associates know their stuff when it comes to the product. Mike has been super helpful ev..." Read more

4 years ago

Google review

sylvie ramsay

sylvie ramsay star-alt star-alt star-alt star-alt star-alt

"We gave ourselves a 20th wedding anniversary present last year, purchasing a J-200 hot tub from Jacuzzi London instead of going away somewhere tropical. We’ve enjoyed it everyday since, a gift that keeps on giving. Freddie guided us through the entire process, we couldn’t be more thrilled with our little hot tub. This is one of the best gift we’ve given ours..." Read more

4 years ago

Google review

drf407

drf407 star-alt star-alt star-alt star-alt star-alt

"Very smooth buying experience....good price better than anything locally....keep lowering those prices !"

4 years ago

Google review

Laurie A

Laurie A star-alt star-alt star-alt star-alt star-alt

"Great parts support!"

4 years ago

Google review

jennifer cole-hughes

jennifer cole-hughes star-alt star-alt star-alt star-alt star-alt

"Great service! Answered email promptly and product was shipped in a timely manner."

4 years ago

Google review

Ala Sajed

Ala Sajed star-alt star-alt star-alt star-alt star-alt

"Was really great working with them remotely during COVID. Can't say enough"

4 years ago

Google review

Tyler Abrams

Tyler Abrams star-alt star-alt star-alt star-alt star-alt

"Our experience with Jacuzzi was amazing. Besides the obvious quality of the hot tub our sales associate Freddy Parreira made the process seamless."

4 years ago

Google review

Chris H.

Chris H. star-alt star-alt star-alt star-alt star-alt

"Great customer service. The staff really know what they are doing and can guide you."

4 years ago

Google review

Murray R Watt

Murray R Watt star-alt star-alt star-alt star-alt star-alt

"Great Service and great service technicians"

4 years ago

Google review

Sal Dugo

Sal Dugo star-alt star-alt star-alt star-alt star-alt

"To order the product was very easy and showed up on time"

4 years ago

Google review

Kevin Fitzner

Kevin Fitzner star-alt star-alt star-alt star-alt star-alt

"Great staff friendly, knowledgeable,honest. They kept me informed on how the purchase was progressing and called after to make sure everything was working fine and I was happy. The quality and workmanship of the tub was excellent and I would absolutely recommend this store"

4 years ago

Google review

Nicole Bodolai

Nicole Bodolai star-alt star-alt star-alt star-alt star-alt

"Great service and a very knowledgeable team. Thank you everyone!"

4 years ago

Google review

SHARIF ALSABBAGH

SHARIF ALSABBAGH star-alt star-alt star-alt star-alt star-alt

"Great product. Superior customer service. Freddy was amazing with his service and product knowledge."

4 years ago

Google review

michele sigston

michele sigston star-alt star-alt star-alt star-alt star-alt

"Good friendly service and early delivery"

4 years ago

Google review

Patricia D.

Patricia D. star-alt star-alt star-alt star-alt star-alt

"Amazing experience at Jacuzzi. Jen was amazing!"

4 years ago

Google review

Mike McIntyre

Mike McIntyre star-alt star-alt star-alt star-alt star-alt

"Obviously there was a longer than normal wait for our Jacuzzi Hot Tub due to the COVID-19 situation but we were were told this at the time of ordering. Hot tub was placed on an elevated platform (4') at no extra charge and the electrician was there within an hour of the tub being delivered. These guys know what they are doing!"

4 years ago

Google review

Denise Neilson

Denise Neilson star-alt star-alt star-alt star-alt star-alt

"Great pricing, fast shipping and large inventory.. will be purchasing from here again!"

4 years ago

Google review

Peter Arth

Peter Arth star-alt star-alt star-alt star-alt star-alt

"We had done our research, went to multiple hot tub stores and manufacturers, and after seeing Julie at Jacuzzi, we were sold. The price may seem higher initially, but the quality, as well as what’s included in the package is well worth it. Starting right from the sale with Julie, to the delivery team who installed everything, as well as the electricians who..." Read more

4 years ago

Google review

martin mysicka

martin mysicka star-alt star-alt star-alt star-alt star-alt

"We have been very pleased with Jacuzzi brand being much better choice than our previous two hot tubs we had. The jets are considerably more powerful providing good massage experience. The staff in Kitchener store is very professional and knowledgeable. I believe Jacuzzi is by far the best brand. I also appreciate being part of their program "Jacuzzi For Life..." Read more

4 years ago

Google review

Robert Martin

Robert Martin star-alt star-alt star-alt star-alt star-alt

"Very friendly staff. Liz was extremely helpful in the entire process of scheduling, delivery and setup."

4 years ago

Google review