Google 
1,568 reviews
4.9/5 average rating
Nelia Faria
jessica harper
"I had an amazing experience with the staff at Jacuzzi Vaughn . They helped me narrow down to the hot tub that met my budget and size specifications and guided me in making a purchase. No pressure sales tactics and simple professionalism from the reps. I recommend asking for Alissa!"
3 years ago
Google review
nelson paulino
"Recommend Jacuzzi Ontario in Vaughn to anyone looking for an easy comfortable reliable product, especially the people that work at that location, I had tons of questions to ask because I was going blind purchasing my new Jacuzzi and they made me feel eddies and happy on what I was purchasing.Jennifer was my sales rep and she was just amazing!! all through da..." Read more
3 years ago
Google review
Paul R
"Purchased a tub from here in the fall and have used it almost daily since then. Liz was great to deal with and worked with us explaining different options and comparing models. The delivery and electrical hookup went smoothly and the guys were great to deal with. Couldn’t recommend Jacuzzi tubs enough."
3 years ago
Google review
Pinsent Family
"We absolutely love our new Jacuzzi. The whole team especially Alaina was amazing and extremely helpful! From the point of sale to delivery/set up and aftercare they made sure everything was looked after."
3 years ago
Google review
Tom Scherbluk
"A great store with excellent staff! Jake was extremely helpful and knowledgeable in helping us with sauna options."
3 years ago
Google review
NADHIRA KUMAR
"my husband and I visited this location today to learn about our hot tub. Alaina was such a great customer service representative . She was very clear, thorough, patient and kind with us. I highly recommend dealing with her. She makes the experience very easy and understandable ."
3 years ago
Google review
Lorraine Birnie
"Incredible personal service from purchase to delivery to set-up! The Jacuzzi team were excellent, Mike in particular ensured we were kept up to date on our delivery. Many companies today are battling supply chain delays - not Jacuzzi - delivered as promised. Product is high-quality - totally recommend Jacuzzi!"
3 years ago
Google review
Maggie Vaivods
"Very helpful sales rep, Brendon, gave us lots of useful information. Showroom is large with lots to see and experience. Follow up information given by phone and email."
3 years ago
Google review
Mike W
"We are loving our new hot tub from Jacuzzi! Freddy did an amazing job walking us through the whole process - answering questions, giving great advice and providing excellent after-sales support. The installation process was also well done and efficient, and we look forward to enjoying our purchase for years to come!"
3 years ago
Google review
Dereck Landry
"Excellent product and service. Ask for Liz she is amazing. Knowledgeable, friendly and dedicated to the best customer experience possible. Thank you Liz and Jacuzzi!!"
3 years ago
Google review
Sam Southorn
"Jacuzzi was very attentive from day one. The communication from our expert Stuart was great and any questions we had about the Jacuzzi hot tub or the process were answered promptly and were informative. The organization on the company's part was great as it helped prepare us for the electrical work, delivery and set up. Thank you for a great streamlined e..." Read more
3 years ago
Google review
David Quinn
"I would like to express my heartfelt thanks to an amazing group of people. Thank you to James Smith who was very professional and courteous. Thanks for the great staff in Kitchener for their hard work. They are a very knowledgable and amazing staff. We received our hot tub on time. They arranged everything with the installation. They had frequent updates to..." Read more
3 years ago
Google review
Chris Clute
"Excellent sales and service from the start to the first soak in my new Jacuzzi Hot Tub. I highly recommend these Guys as your #1 choice! Happy having therapy just outside my back door! Chris C"
3 years ago
Google review
Nathan L
"It was a nice experience working with Jenn. Communication is smooth and installation was quick and high-quality. Got update for the delivery date every week. And she came out on a freezing day to show us how to use and maintain the hottub. Overall, great experience!"
3 years ago
Google review
Anna Cormier
"I had a great experience here. The salesperson was very informative and attentive. He was always available for questions and gave an honest suggestion on what would work for me. Also the company they have for delivery and set up is amazing as well. Everyone made me feel very taken care of. I would definitely recommend these guys in Barrie"
3 years ago
Google review
Justin Herrington
"stu was awesome. white glove service. recommended"
3 years ago
Google review
Rob Boss
"Everything from browsing to installation was seamless. Mike and his team were very helpful throughout the entire process and made it easy!"
3 years ago
Google review
Babak Safari
"We purchased a Jacuzzi Model J475 last month and we are very satisfied. It has many different massages and functions. we think we made a really intelligent purchase."
3 years ago
Google review
Barry SD Vogel
"I visited many hot tube stores and went with Jacuzzi because I perceived them to provide the best service. Jacuzzi did not disappoint me. Jennifer Gaetano did a great job explaining the different hot tubes. Jacuzzi was the only company to offer electrical service which was much cheaper then I could have arranged and was perfectly coordinated with their "whit..." Read more
3 years ago
Google review
Daniel G
"We chose jacuzzi and we’re incredibly delighted by the Jenn team of Jennifer Gaetano and Jennifer Tom at Jacuzzi Vaughan. They were incredibly attentive, informative, personable and helped us realize our jacuzzi dream and vision from start to finish. Highly, highly recommended."
3 years ago
Google review
Jy Bl
"Excellent delivery and great communication from start to finish. Hot tub is amazing! Highly recommend"
3 years ago
Google review
Dan M
"purchased a hot tub from Jacuzzi Kitchener and my wife and I are loving it! We dealt with Brendan at this location, and we can honestly say he was professional, courteous and extremely knowledgeable. He went above and beyond for us, especially when we were having a difficult time dealing with the electrical work performed by Calibre Electric. This electrica..." Read more
3 years ago
Google review
Eda Kimball
"Great sales service with details; smooth delivery process with training. Love our Jacuzzi hot tub; would definitely recommend."
3 years ago
Google review
Laurie Condie
"Zack our Jacuzzi Rep was top notch. We went to the Burlington site to peruse the hot tubs they had onsite. Zack was informative, friendly and professional. Shaney at head office was very informative as well. Compared to other Hot Tub companies we visited, we feel that Jacuzzi offers not only the best customer service, - but the TOP product. We have rece..." Read more
3 years ago
Google review
"We are so happy that we happened to stop in at Jacuzzi spa barrie.The staff were very friendly and helpful.We ended up purchasing our hot tub.Our sales man Jake is really nice guy.We are new to this,and had no knowledge of how to treat and take care of our new hot tub.But Jake is always willing and able to help us.Thank you for everything Jacuzzi Spa Barrie..." Read more
3 years ago