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1,327 reviews
4.9/5 average rating
Juan La Corte
Nikki Bannister
"Absolutely wonderful company to deal with.. stayed within our budget.. they were quick and efficient when installing our hot tub.."
4 years ago
Google review
Jean-Francois Belanger
"Jacuzzi London offers great service. Do not hesitate to use the online support to contact them, they are very professional and will help you out to find a solution for you. Thanks to Sarah for the phone support!"
4 years ago
Google review
Brittany Healey
"Best customer service"
4 years ago
Google review
Steve Johnstone
"The benefit of dealing with Jacuzzi is that it is a proven product. They invented the hot tub. And the other nice thing is that the price you pay includes everything including the cover, electrical hookups, steps. No surprises, like you might find with their competitors."
4 years ago
Google review
Dave Rogowsky
"Alaina, was very helpful in my hot tub search. She worked within my budget without trying to over sell! Couldn’t believe how quickly the hot tub came to my house. Was tubbing within 4 days of my order."
4 years ago
Google review
Cindy Burchett
"Easy to order online. Order arrived as expected, on time and accurate."
4 years ago
Google review
Jennifer Carreiro
"Customer service at its finest! They really take care of their customers. Any time we’ve needed something our contact at the store is always willing to help. You aren’t only buying a hot tub, you are definitely buying customer service as well. We’ve never had to feel “alone” trying to figure out our hot tub when we became new owners. Highly recommend!!"
4 years ago
Google review
Patricia Bastasin
"We ordered supplies online to service our hot tub during the covid19 pandemic and we would happy that all our needs were met in a timely fashion."
4 years ago
Google review
cathy phillion
"Quick and accurate service"
4 years ago
Google review
Steve
"4 years have passed and my Nordic dp plus tub sold from George Lucas , has been the best investment ever and still running like a champ through all the seasons. Thank you Jacuzzi team"
4 years ago
Google review
David Angas
"From the moment I walked into the showroom to when my new hot tub was delivered and from the follow-up phone calls and emails I have received since, I have found the service to be professional, courteous and efficient. As a very satisfied customer, I would not hesitate to recommend Jacuzzi Burlington to anyone I know or who asks. David - Oakville,"
4 years ago
Google review
James Johnston
"Great sales staff, even remotely through the pandemic."
4 years ago
Google review
Adam W
"I purchased a hot tub from Jacuzzi a few years ago. My family absolutely loves the tub. It's easy to maintain, and we get a lot of use from it. We have had only two minor issues with the tub, and both times the service response was very fast, very professional, and not expensive at all. I would recommend Jacuzzi to anyone looking for a hot tub."
4 years ago
Google review
Terry Whelan
"Bought our hot tub just over a year ago and the after service and help from Mike and the London Jacuzzi team has been top notch. They are always available to answer questions and provide water tests when I remember to bring them by. I would definitely recommend Jacuzzi London for anyone looking for a hot tub or swim spa."
4 years ago
Google review
Jim Merza
"Great service both on line and follow-up!"
4 years ago
Google review
Rachel Travis
"Always amazing service and super knowledgeable!!"
4 years ago
Google review
Lincoln Marriner
"great location, friendly, knowledgeable and courteous!"
4 years ago
Google review
Drew stuart
"Great spot to buy quality hot tubs and all associated products once you are up and running."
4 years ago
Google review
Laura Hartery
"Great Service! Hot tubs are fantastic."
4 years ago
Google review
Brian Godau
"Very good service at this location."
4 years ago
Google review
B&L Martell
"Had an error issue with our hot tub...maintenance came out and sorted us all out! Pleasant and cheerful staff...can't ask for more!! Thanks!!"
4 years ago
Google review
Debbie Martino
"We are over the moon excited about our new Jacuzzi Hot Tub purchase! From the moment we communicated with your Rep, Jenn, we were treated like royalty! She made us feel comfortable and confident in our purchase and answered all our questions with the most amazing knowledge and best personality we have ever encountered. We learned so much about the produc..." Read more
4 years ago
Google review
Todd Bowers
"Great customer service at Jacuzzi Whitby. Love our Jucuzzi"
4 years ago
Google review
sidharth sood
"Josh went out of the way to help me with our newly acquired jacuzzi from previous home owners. He even FaceTime’d with me to help out my issues and spent over 2 hours in store and on phone to get me fully acquainted with Jacuzzi 101. Customer for life! Highly recommended!"
4 years ago
Google review
"We contacted Melanie at Jacuzzi. We were referred to her through a friend. Since our first interaction she was great. She helped us navigate the different models and options available. We discussed placement with her and what our options were. Everything was over the phone but we felt an almost exclusive dedication to us; she responded very quickly and repli..." Read more
4 years ago