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1,296 reviews
4.9/5 average rating
Francisco D
rita d
"Our salesperson was David. Our spa took a while to come in but when it did David was quick to schedule the install. He made a personal visit to our home to give us the instructions regarding chemicals and maintenance. All staff at this store are very welcoming and quite knowledgeable. One thing I was surprised with is that the manufacturer didn’t have our ho..." Read more
5 years ago
Google review
John Black
"Excellent service and great staff. Took the time to double my purchase which resulted in me saving on my purchase."
6 years ago
Google review
Michelle Lozon
"A big thank you to Karen from Service for finding a solution to my issue and getting a service call scheduled quickly. Really great customer service!"
6 years ago
Google review
sheri carrigan
"This was our first hot tub purchase ... branden was extremely helpful and patient with our many questions and concerns ... tub was delivered on time and without and problems ...I was alittle overwhelmed by the box of products ... but yet again branden was super helpful and came and helped us get started and all set up and ready to enjoy our new tub ....than..." Read more
6 years ago
Google review
Wayne Wilkinson
"Free water testing for your tub."
6 years ago
Google review
Tara Russill
"Excellent customer service. Good product selection."
6 years ago
Google review
Adam Remisch
"Very helpful"
7 years ago
Google review
Allan Wiseman
"Mike at the Burlington location was great. He was very helpful when we were inquiry about the 500 series and he was very good when our tub was delayed. We had some problems with the Wi-Fi connection but they were very quick at helping us fix the problem. Overall, we are happy with the hot tub and will continue to support Jacuzzi for years to come."
7 years ago
Google review
Terry Allen
"Good service and knowledgeable staff"
7 years ago
Google review
Mike Sohm
"It was a complete pleasure to deal with Jorge and the gang. The experience was pressure-free and the staff was very knowledgeable and shared their own hot tub experiences and their own dos & don't. delivery was also quick and easy, Thanks we are enjoying our hot tub immensely."
7 years ago
Google review
Andreas Koschate
"Very helpful and the guys went the extra mile to keep us happy! Had the Jacuzzi for over a month now and all is running well. I'm glad I don't have to deal with debris and algae as I did in my now closed up pool. Weather's very hot now - but the Jacuzzi is quite pleasant nevertheless! I think I'll get in for a beer now...."
8 years ago
Google review
JaimeLynn Kalmikov
"Great, friendly, professional consumer service. The exact tub we were looking for was available and at a great price. All questions were answered by a very knowledgeable sales man who offered more information and "spa school" in order to ensure we understood how to take care of the tub correctly. We would definitely purchase another Jacuzzi tub from them..." Read more
8 years ago
Google review
Lori Lychy
"Shopping for a hot tub was getting frustrating and over whelming. So many factors to take into consideration. The sales staff at Hot Tub Liquidators explained the options of each tub. The side by side comparison was very helpful. The order and delivery process was quick. The guys who delivered the tub were very professional and knowledgeable. They mane..." Read more
8 years ago
Google review
Matt Wichmann
"We just purchased our first Jacuzzi hot tub from the liqudators and it was mostly a great experience. What I experienced at the actual jacuzzi dealer stores when shopping had put me off Jacuzzi brand, but the sales staff at hot tub liquidators changed my choice from not purchasing a Jacuzzi because of the official dealer stores to excited and finally purchas..." Read more
8 years ago
Google review
Manny A
"Prompt service, no pressure sales, much better than who I was using before. Service calls are handled very professionally."
8 years ago
Google review
John Barbara
"Great experience , went in to buy some chemicals and Jorge showed me a new spa sanitizating product that is half the cost of what I am using now. I will be giving this a try next time I do a water change, thanks Jorge!"
9 years ago
Google review
Sue Mackenzie
"Friendly service. Nice to see Arctic Spa products cheaper at Jacuzzi Hot Tubs!!!"
9 years ago
Google review
K. Parrott
"Good service with products always available."
9 years ago
Google review
Amy Bruhn
"Staff are friendly and knowledgeable regarding spa chemicals and helped me when finding the correct chemicals for my hot tub."
9 years ago
Google review
Ray Brown
"My wife and I were warmly greeted as we entered the store. Mark quickly understood what we where looking for and found a spa that met our requirements. He went through what was required on our part prior to the delivery of our spa. The total sales experience was professional and efficient."
9 years ago
Google review
Jason Dunn
"Purchased a Jacuzzi hot tub last year. The hot tub itself is everything we expected it would be."
9 years ago
Google review
Pat Turcotte
"We were looking to purchase a good used spa, and checked out Hot Tub Liquidators in Hamilton. We met Mark Levine and he walked us through various options( 1 pump versus 2 or more, chlorine versus bromine). He also sold us on their Clear Ray UV light system that really works to keep our hot tub clear. When we found the tub we liked, we set up a delivery date,..." Read more
9 years ago
Google review
Nicole McLaughlin
"Great staff, eager to answer all my questions. When looking at their tubs my wife and I did not feel pressure to buy one so for that I would recommend going there to see what they have. It did take longer than anticipated for my tub to arrive but overall it was a good experience. We did have a service call after 2 weeks of having the tub and they came in pro..." Read more
9 years ago
Google review
Deb Martelle
"Sales staff was attentive and helpful!"
9 years ago
Google review
"They sell all kinds of stuff for jacuzzis and swimming pools."
5 years ago