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1,568 reviews
4.9/5 average rating
Shawn McNeaney Ministries
Tammy Wickert
"We had great service from a knowledgable employee we had our tub installed and ready to use in three weeks and they came to our house to teach us how to do maintenance on it..i highly recommend them!"
5 years ago
Google review
Rio Youers
"Terrific experience. Marcus was a great salesperson - very knowledgeable, polite, and professional."
5 years ago
Google review
Caroline Harrison
"Cynthia at Jacuzzi Barrie always goes out of her way to make sure you get the best customer service !!"
5 years ago
Google review
Mike Rowe
"Thoroughly enjoyed dealing with Brad from Jacuzzi through the entire process from researching all the way through to post purchase support. This is how customer service should be everywhere!!"
5 years ago
Google review
Joel Tawse
"Hit up this place if you're looking for a hot tub or any spa chemicals in the Hamilton area! Knowledgeable and friendly staff provide excellent service."
5 years ago
Google review
Brian Davidson
"Fantastic service by Andrew, great salesman without being too sales."
5 years ago
Google review
Fiona Styles
"I originally put down one star and this was because of the call centre help line that didnt once get back to me after week of calling. They were terrible and I was on the war path with Jacuzzi right up until I met Cynthia and Darryl. They were friendly helpful and guided us though what we really needed to know to get the tub up and running. I will NEVER u..." Read more
5 years ago
Google review
Chris Mermer
"Mike G., Kyle G. and the team at Jacuzzi Vaughn did an outstanding job of getting us into our first hot tub. Mike and Kyle were very knowledgeable and patient as they helped us to find the model that fit our needs. The delivery and setup experience was seamless and the delivery crew and the electrician were courteous and a pleasure to work with. With Mike pr..." Read more
5 years ago
Google review
Michael Maulucci
"Just wanted to say that again we are blown away by how great Mike and his team are! A few weeks ago we came in to pick up a few things, and the girl working, who hasn’t helped me before by herself (to be honest I didn’t remember her) knew me by name when we came in. As someone who owns their own business, all businesses should have service like you do. Thank..." Read more
5 years ago
Google review
Miso Vila
"I like Jacuzzi"
5 years ago
Google review
Jonathan Nightingale
"Just wanted to share a positive experience with Jacuzzi Barrie. We are the owners of a 2017 J480 model. It is a great tub but unfortunately I had a few issues with it that could not be resolved through the standard on-site support. Cynthia, our sales rep, was quick to help remedy the issues by escalating the issue with Brad. They accommodated my schedule to..." Read more
5 years ago
Google review
jen knapp
"We came to the store and Marcus took great care in explaining all the various tubs and their options. Once we made the purchase he followed up with excellent service. He drove to our home to further explain how the tub works, maintenance and has checked in several times since to ensure we are happy and have no further questions. The Jacuzzi tub is wonderf..." Read more
5 years ago
Google review
Deborah Robinson
"Purchased my Jacuzzi a few months ago and I'm loving it. Super fun and a great addition to anyone's property. The staff in Vaughan are very helpful and informative. They try to make your experience a pleasurable one!"
5 years ago
Google review
Steve X
"Great product, even better customer service. Special thanks to James for going above and beyond to make his customers happy."
5 years ago
Google review
Deanna Wicks
"We worked with Hayley and Brandon. The BEST experience ever. Answered every question we had. Hayley even came all the way to our house, not a short drive, to personally show me how to work our new Jacuzzi tub! She is AMAZING!! Thank you so much for the love and understanding!! I recommend them 100%!!! We searched for a long time. THANK YOU ❤"
5 years ago
Google review
Sherry Lee Black
"Absolutely loved our sales man Marcus he was so nice and came and did site visits. A real nice team of people in the kitchener store. Marcus is the best."
5 years ago
Google review
erika skopec
"I had a wonderful experience buying my hot tub from Marcus. He was very patient explaining to me how to use my hot tub, and always was happy to answer my questions and was very professional and knowledgeable. I highly recommend buying a hot tub from Jacuzzi Kitchener. You will not only get a great hot tub for a great price but will also be well taken care of..." Read more
5 years ago
Google review
Abraham mansour
"Very friendly and knowledgeable staff. As a first time hot tub owner I was so satisfied with the advice and tutoring I got from the staff. Even after our purchase Dave paid us 2 visits to ensure our satisfaction was reached. Thank you guys for your help."
5 years ago
Google review
Bradley CM
"The staff are very good and knowledgable. I found one sales person to be a bit direct and pushing for the sale, but the other was ok allowing us to take our time in deciding when we were ready. Great tub, good prices."
5 years ago
Google review
David Popowich
"Salespeople were very knowledgeable and took OUR needs into account when talking to us. They did not try to up sell us, but rather to fit our budget into their product lines. Very courteous and prompt. The services include everything for installation,. even electrical installation. Wonderful!"
5 years ago
Google review
linda deveau
"The staff members where so friendly, very helpful, easy to talk to. They go to extremes to be sure u have everything you need. Thank you Darryl you where great!!"
5 years ago
Google review
Mary Duden
"Lawrence and the team were great! The hub showed up quickly. We were very happy with the service they all provided us."
5 years ago
Google review
J T
"Unbelievable staff, that answer any questions you have with detailed information and friendly smiling faces."
5 years ago
Google review
Tina Durocher
"We have just recently purchased our first hot tub! Thanks to Paul for all his and patience to answer all of our questions,as well as the staff they are always there to help. We know we made the best decision in purchasing our Jacuzzi hot tub!"
5 years ago
Google review
"Great service! Mike was very knowledgeable and competent in providing us with the information we needed about a hot tub. The experience was impressive, easy & enjoyable. We would highly recommend Jacuzzi London for all! Shawn and Jody"
5 years ago