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1,568 reviews
4.9/5 average rating
Kristen Gignac
ian church
"Burlington Jacuzzi and I had a small issue to deal with, Hamad Butt (Salesman) helped me though every step of the way and helped me remain calm. In the end the company did the right thing and i remain a happy customer. I'm sure I will end up buying my next tub from them! Also the service guy was top notch that helped me. Thanks !"
6 years ago
Google review
Katherine House
"We purchased our hot tub from David and Hamad in the fall and they were fantastic. They provided exemplary customer service and helped us to find the tub that was perfect for us. We could not be happier with our J-335, to be honest we have yet to miss a night since the first day we got it! Best decision we ever made! Bring on cold winter nights!"
6 years ago
Google review
John Smith
"David was my salesperson, he went above, and beyond the call to make sure we received our hot tub before Christmas. From the purchase to the delivery, everything went very smooth. He is extremely knowledgable about there products, and was able to help us find the perfect fit for our family. No regrets, we enjoy it every day. He always returns calls for a..." Read more
6 years ago
Google review
Darcy Maguire
"The salesman was great with all my questions and help towards keeping my goals and timing in direct order to the final delivery. The whole staff worked well together during all my time there. Thx for the patience James. Also I was really impressed with the manners and service of the delivery crew. They had total respect for my house. I am happy with our s..." Read more
6 years ago
Google review
Joe giordano.
"J-435 Purchased in Aug 2018. While the Hot Tub has a small issue upon delivery - the service Andrew provided to get it up and running - as well as BRAD the Sales Manager is what made the difference! I researched 6 months before I went with Jacuzzi, and I'm sure glad I did. Power Jets, super hot and maintains heat... A proper Therapy spa! This thing will re..." Read more
6 years ago
Google review
Greg Obradovich
"Our experience with Elliot is definitely what led to our purchase!! We were in the market for hot tubs and jacuzzi was our first stop. We had done research on line and had an idea of what we wanted, but Elliot’s sales pitch, knowledge and personality closed the deal. Since that day we have not looked back and love our tub. Jacuzzi and Elliot both have been o..." Read more
6 years ago
Google review
Trev Osborne
"From the moment we walked in the store we were looked after. Excellent service, advice & support from Robert & Hamed. We couldn’t be more happy with our new Jacuzzi"
6 years ago
Google review
Andrea Kinsella
"Our experience purchasing our first ever hot tub with Hot Tub Liquidators in Hamilton has been amazing! Dave is extremely invested in his customers, very informative, helpful, professional and as excited as you are to make the purchase. Delivery day we received notification of arrival time and the set up guys were respectful and fun! I wouldn't hesitate t..." Read more
6 years ago
Google review
Becki Couling
"Cynthia was absolutely incredible to deal with! They followed up before and after the delivery and everything could not have gone better. She helped me with every detail of the sale from an awesome deal to incredible post sale service. If you are in the market for a spa, go see Cynthia!"
6 years ago
Google review
Snow Bird
"These guys gave me nothing but top notch, professional, friendly service. I never ended up buying a hot tub from them because of unforeseen circumstances, but I would totally go there when I am ready to buy a hot tub and would recommend them to anyone. They spent a lot of time trying to help me, and even though there was no sale, they were still very cheerfu..." Read more
6 years ago
Google review
Krystal Dutcher
"Great service from purchase all the way to the delivery! Lauren was very helpful and informative."
6 years ago
Google review
phyllis chenoweth
"Great Service We purchased our hot tub from Jacuzzi Barrie about six months ago. Every time we go into the store for a water check the staff explains clearly what needs to be done to balance our water. Today I went in to book a closing appointment as we will not be using the hot tub during the winter. Cynthia went out of her way to make sure that the appoin..." Read more
6 years ago
Google review
Earthscape Landscape Design/Build
"The team at Jacuzzi Kitchener have been a pleasure to work with. Hayley was very accommodating and worked with us to co-ordinate a delivery and install date that worked out well for everybody involved. It was clear that they are willing to work with contractors, and that their client's experience is extremely important."
6 years ago
Google review
Ron Iserhot
"Amazing experience with all aspects of Jacuzzi. Friendly and very knowledgable staff. Mike G. was a big help throughout my experience. Love my hot tub!! Thank you Jacuzzi!!!"
6 years ago
Google review
Josh Causley
"We have bee shopping for a hot tub all year to find the one we wanted. We looked at all different brands of hot tubs and decided on the jacuzzi brand. James Smith was our sales man. He could answer every question I had and more. if he didnt have the answer he found the answer. Very professional and easy to deal with. The whole jacuzzi london team was great..." Read more
6 years ago
Google review
John and Mary Curk
"Exceptional, personal customer service. Thank you James, both for your expertise and for your professionalism."
6 years ago
Google review
Samantha Petralito
"The customer service at Jacuzzi is top notch! The team is wonderful special shout out to Darryl and Ron. When my husband and I first got our hot tub we had no idea what to do. We went to Jacuzzi and Darryl took the time to take us through “spa school” which happened to be on a Saturday right before closing the team is honest, knowledgeable and reliable. I wi..." Read more
6 years ago
Google review
Cheryl Baker
"Love our new Swim Spa from Jacuzzi Burlington! Our salesman Elliot was amazing, very knowledgeable, went above and beyond in #1customer service, even came to our home twice (while on crutches!!) to make sure we were comfortable with our new spa! Thanks Elliot for your expertise in getting us the right product and making the sale and installation of our new..." Read more
6 years ago
Google review
Angela Job
"Excellent service and friendly staff. Cynthia is very pleasant to deal with."
6 years ago
Google review
Shirley
"Cynthia was very professional, informative, kind and helpful. We are very happy with our purchase. A great experience and highly recommended. Thank you."
6 years ago
Google review
K Campbell
"I bought my 2nd Jacuzzi tub recently (J-400 series) and couldn’t be more pleased. The tub is fantastic and the service we received has been above and beyond. Hopefully won’t be moving again soon but if we do I would definitely buy another Jacuzzi hot tub if the house didn’t have one."
6 years ago
Google review
jillian howsam
"Darryl and Ron at Jacuzzi Whitby have excellent customer service skills. Their knowledge and expertise made it so easy to buy our first hot tub. I know if I have any questions or concerns I can call them up or go see them and they will guide me in the right direction. I highly recommend this store and staff. Great job Darryl and Ron 😊"
6 years ago
Google review
Mike Pantalleresco
"Had a great experience and service with Ron And Darryl loving our tub and doing.our first water change. Thanks for all the advise and making it so easy"
6 years ago
Google review
Mike Turczyniak
"Lauren was great to help us with our first purchase of a hot tub. She was informative and always ready to assist with questions and concerns. We love our hot tub ! Thanks Lauren"
6 years ago
Google review
"Hayley is THE BEST!!! We went in for a hot tub and left with an addition to our family!! She was absolutely wonderful, answered all questions and made our purchase a dream! Thanks again, Hayley!!! Keep up the amazing job of bringing families closer together!!!!"
6 years ago