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1,296 reviews
4.9/5 average rating
Chris Glaubitz
Doreen Stone
"We looked at other hot tubs and found Jacuzzi Hot Tubs Kitchener to have all the answers to our questions. They were all very knowledgeable and very friendly. Brady looked after us as if we were friends and not just customers. He explained things to us that we did not know and helped up choose the right size and make of hot tub to suit our needs. Even aft..." Read more
8 years ago
Google review
Benito Bette
"Had a great experience at Ancaster Jacuzzi and working with Michael B in particular. Purchased a hot tub as a birthday gift for my husband and it was a huge surprise and Michael and everyone involved made sure not to spoil the surprise and went above and beyond helping me. The staff is very knowledgeable and professional. I would recommend if you are in t..." Read more
8 years ago
Google review
Brad Busch
"We dealt with Brady Callaghan for our Jacuzzi Hot Tub purchase in October 2014 from the Kitchener store. He answered our initial enquiries on the newer products as this was not our first purchase. He is a thoroughly knowledgeable and helpful professional and his information helped us to make a decision on which product was right for us. From purchase to deli..." Read more
8 years ago
Google review
Amy Anderer
"We got our Jacuzzi in September and we absolutely love it! Michael Bozek at Jacuzzi Ancaster has been amazing to work with. He is very honest and helpful with our water tests and adjustments. This is our first hot tub and the water care and maintenance seemed a little daunting at first, but Michael has made it simple and straightforward. Our water is always..." Read more
8 years ago
Google review
sue gregoire
"My husband and I did some research regarding hot tubs for 2-3 months. We looked at customer service recommendations as well as quality of equipment and tubs. We kept coming back to Jacuzzi and decided to check them out. I met Joel in Ancaster and the rest is history. We bought our tub and love it! This winter weather is perfect to soak in a hot tub and watch..." Read more
8 years ago
Google review
Eric Agnew
"Terrific sales help in store for information on chemistry and products to keep my tub clean and healthy!!"
8 years ago
Google review
Jenny Smith
"My husband I just recently purchased our first hot tub. After years of shopping for the right tub, we finally landed upon a store that was honest, helpful and trustworthy. Our salesman, George, went above and beyond to assist us with our purchase and has gone out of his way to look into all the questions we had throughout our purchasing process, delivery..." Read more
8 years ago
Google review
Andrew Murray
"Our experience at Jacuzzi Hot Tubs London was excellent! Our salesperson Shaun was genuine and knowledgeable. He was always available by phone or email to answer any questions or concerns we had throughout our purchase process. He worked hard to meet our goals of price and delivery with excellent satisfaction. We would highly recommend anyone looking to pu..." Read more
8 years ago
Google review
Laurie Grove
"We recently purchased a Jacuzzi Hot tub and are extremely pleased with the level of service and professionalism we received. The staff were very friendly and helpful. They even came to our home to show us how to care for our new jacuzzi! Jacuzzi Hot Tubs London is the best place to look if you want a fabulous hot tub with a great warranty and service. Thank..." Read more
8 years ago
Google review
Dwayne Lawrence
"We purchased a J365 in November and while this is probably a bit soon to describe the long term performance of our tub, I can honestly say that the entire experience was positive! We love our tub, and haven't had a single issue or concern! The sales team (Shaun) were easy to reach and always had answers quickly. The delivery team was professional and effi..." Read more
8 years ago
Google review
Sherry Wilkes
"Absolutely superb customer service and knowledge! Thank you to Meagan for her expertise readily shared without pressure to purchase or follow through! I would not go anywhere else anymore."
8 years ago
Google review
Rebecca Munro
"We just bought a hot tub from Jacuzzi and couldn't be happier! They worked with us on the delivery date, made great suggestions on the pre-delivery site check, and checked in with us to keep us informed of progress. The service was brilliant - helpful, knowledgeable, and really quick to respond to queries. The hot tub itself? A.M.A.Z.I.N.G. Definitely the..." Read more
9 years ago
Google review
neewall
"This is our first hot tub and we've had our Jacuzzi now for 3 months. We bought it from Barrie Jacuzzi and the only thing we've had to do was fill it and enjoy it, they took care of the rest. We're super happy with the support they've given us and look forward to the many benefits of hot tub ownership. We'd recommend Barrie Jacuzzi to our friends."
9 years ago
Google review
Joe Spiteri
"I would highly recommend purchasing your hot tub from Jacuzzi Woodbridge. I had a mysterious issue and Selwyn picked up the phone and talked me through late Saturday night. Every experience dealing with him has been professional and pleasure. The value that he brings to this purchase is worth more than a few bucks."
9 years ago
Google review
Emily Masterson
"I drop in there all the time for water testing. The quick results help me keep my investment in top working order and safe for my family and friends. Quintice and the Jacuzzi team at the Burlington store are always helpful."
9 years ago
Google review
Lorraine Vaillancourt
"Very good. Setup of tub was fast and efficient. Enjoying almost daily. Staff at the store are always very helpful. Bought a PN 743 from Jorge, the manager at the store. He gave us an incredible deal! Would Highly recommend"
9 years ago
Google review
Eamon Carney
"Hot tube liquidators is fantastic. We've owned our pinnacle hot tub for six months and and use it daily. Serge, the salesman came to our house, inspected our deck (under construction) and gave us very helpful advice. The delivery crew were fast and professional. They took the time to thoroughly explain the maintenance of the tub. The service is wonderful si..." Read more
9 years ago
Google review
Nicole Hooper
"I would highly recommend a Jacuzzi hot tub for anyone who is looking for an amazing tub. We had a great experience buying a Jacuzzi Hot Tub! Thanks to Mike Kitchen, for all his help in selecting the perfect hot tub for us! We absolutely love our Jacuzzi hot tub. After our old hot tub died on us, it was difficult to find the right one, but when we found Jacuz..." Read more
9 years ago
Google review
Ashley Mallais
"Just moved into our new Innisfil home with a jacuzzi hot tub. Jacuzzi Hot Tubs in Barrie was my first and only stop in getting all the information and tools needed to keep our wonderful tub working like a charm. Their friendly and considerate nature makes it a breeze to shop and inform yourself on everything you need to know to enjoy your tub to it's fullest..." Read more
9 years ago
Google review
Vivian Gagne
"We were very impressed with George Lucas's knowledge and professionalism. From the time we entered the showroom to the delivery of our hot tub we were more than pleased to find people who still take pride in keeping their word and who stand behind their product. We appreciated the phone calls and emails from George, keeping us informed about the status of th..." Read more
9 years ago
Google review
Doug Idema
"Purchased a Nordic Impulse DP hot tub from Jacuzzi Hot Tubs in Oct '15. Mike was a great help in selecting the right model and following up to make sure we were satisfied.. No pressure, just helped to work through the questions I had. Delivery and installation was great! Thanks."
9 years ago
Google review
Gerry Mayor
"Great service. Love our new tub!"
9 years ago
Google review
Rebecca Gilchrist
"I highly recommend Jacuzzi. We wet tested several tubs before making our decision to buy with Jacuzzi. We had a great experience wet testing jacuzzi's, Michael was extremely knowledgable and accommodating. He answered all our questions and didn't pressure us. The delivery and set up was smooth and our jacuzzi is amazing! If you are considering a hot tub,..." Read more
9 years ago
Google review
Adam Mcnabb
"My wife and I purchased our hot tub from Jacuzzi in Kitchener. Rich and the guys at the shop were excellent to deal with during the purchase phase, and were more than happy to help with our plethora of questions during our acclimatization phase of tub ownership - we would definitely recommend a Jacuzzi tub to anyone looking for a source of rest and relaxatio..." Read more
9 years ago
Google review
"we purchased our new Hot Tub from Brady at Jacuzzi Kitchener, great experience from the start, explained different options on various tubs, helping us make a great decision with the right style/size for our needs. Thanks Brady"
8 years ago