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1,568 reviews
4.9/5 average rating
abe giesbrecht
Lorenzo’s GoPro Amazing Atv Clips
"Rob Burns is the best!"
7 years ago
Google review
Paul Petrie
"Amazing customer service. I would recommend anyone who is looking to purchase a hot tub to go and see Robert, you will not be disappointed. When we walked in the door at Jacuzzi London he greeted us with his outgoing and enthusiastic personality. We ran into some troubles with our electrical, Robert was there for us via phone and text. Robert is best Sal..." Read more
7 years ago
Google review
Ian Frickleton
"Hamad and Michael are friendly, professional and extremely helpful. Melanie from the Oakville office and Braden too. They’ve provided lots of help, advice and reassurance in our first few months of having our first hot tub and have helped to make it an all-round pleasant experience. I would heartily recommend dealing with these guys."
7 years ago
Google review
Jody Comeau
"Selwyn is by far one of the most professional and personal sales person I have ever met. It has never been about the price of anything but the value. I have been a sales coach professional for over 15 years and his dealings with me need no coaching from me. I feel he is more of a family member than a Jacuzzi representative. I have never had a question unansw..." Read more
7 years ago
Google review
Josie Fafalios
"Outstanding service! Brad at Jacuzzi Vaughan went above and beyond to help us out with a part that we desperately needed for a 17 year old Jacuzzi tub. When no one else was able to give us any answers, Brad came through for us! When we're ready for a new tub we will definitely shop at Jacuzzi Vaughan."
7 years ago
Google review
Dana Hyde
"Friendly and helpful staff. Very welcoming . 5☆'s from Quebec!"
7 years ago
Google review
Jimmy Baptista
"Jacuzzi Burlington is the most knowledgeable and professional staff I have found in the GTA when it comes to hot tubs. Our experience there was fantastic! After searching for the right hot tub for months, I'm so glad their sign right off the QEW caught our attention! Michael Kitchen and the staff at Burlington Jaccuzzi are no doubt the most knowledgeabl..." Read more
7 years ago
Google review
Ragavan Baladurai
"Great service."
7 years ago
Google review
Jamie McLeod
"Do yourself a favour and visit these guys if you are interested in getting a hot tub spa - Hamad was professional and had a lot of great advice - delivery crew and spa training was friendly and on time as promised. Tub works great as advertised heats up fast and is quiet when running. Really simple to use and requires very little chemicals due to the patente..." Read more
7 years ago
Google review
Andrea Tillmann
"Very positive experience! Staff is great and I was happy with the delivery and follow up service. They helped me get exactly what I was looking for, at a good price. Hamad was great to work with and is excellent at his job!"
7 years ago
Google review
Lucy Ponte
"Jacuzzi Burlington is amazing for customer service and installation. Their staff at the store are super friendly always making sure we have everything we need and even the staff that come out to the house from delivery to install are awesome!! If I could give them a star rating of a ten I would. I highly recommend them them for all your hot tub needs."
7 years ago
Google review
Roger Horvath
"Love our new J-335 Jacuzzi Hot Tub. Special thanks to Robert Burns who is very professional, knowledgeable and attentive. The process went smoothly and all went as promised!"
7 years ago
Google review
Sherry Brown
"WOW, Great customer service. Robert Burns is the best to deal with. I would recommend anyone who is looking to purchase a hot tub to go and see Robert, you will not be disappointed. From the moment we walked in the door at Jacuzzi London he has been AWESOME. A big thank you to you Robert, we love our Jacuzzi hot tub!"
7 years ago
Google review
Chris Curtis
"Rob Burns exceeds the standard for customer service !! Late in the day I phoned in to check stock on two much needed jacuzzi filters. Didn’t realize it was store closing time. Rob processed the order over the phone and delivered the filters to my doorstep and installed them on his way home!! Wow. Thanks for the exceptional service Rob!!"
7 years ago
Google review
Johnny van
"Pleased with our tub (J235) and service so far. Mike was great to deal with"
7 years ago
Google review
Rob Bencic
"Excellent experience, Michael was very knowledgeable and worked with me to find just the right Jacuzzi. Thanks for everything!"
7 years ago
Google review
Peter Mattar
"Great service and lots of choice"
7 years ago
Google review
SLan
"We bought a J-465 for our new home. The delivery was very smooth and everyone was extremely proffesional. We couldn't be happier. Sergio was great."
7 years ago
Google review
Natalie CW
"Just love my Jacuzzi and dealing with Selwyn has always been a pleasure!!!"
7 years ago
Google review
Doug Carson
"WOW!!!! What an amazing experience. Rob Burns is by far the best Sales Person we have had the pleasure dealing with. It was not just selling a product to him, it was providing an amazing experience. This was the second Hot Tub purchase and I would recommend Rob at Jacuzzi to everyone who is looking. He will take care of you as if you were family. Thanks so m..." Read more
7 years ago
Google review
Michael Liske
"I was in the market for a hot tub and found there to be many different dealers, makes, and models. After visiting 4 shops I went to jacuzzi whitby. I loved the store layout, atmosphere and staff. Darryl Hudgins helped me out and gave me the tour. I narrowed it down and left with a quote. Later that day i went shopping for a better deal, After visiting a few..." Read more
7 years ago
Google review
jane vollick
"I am very pleased with the pre-purchase information I received from Michael Kitchen at the Guelph Line location. I felt comfortable and confident making my purchase. In particular, I appreciated the service and attention given to the preparatory site check, courtesy and patience of all staff involved in the delivery, set up, tutorial on chemical maintenance,..." Read more
7 years ago
Google review
Ernie P
"One of the best places for customer service. If you want to have a tub that you will use for years, go see these people. Not a fly by night place like the hot tub liquidation’s places you will see."
7 years ago
Google review
Cat Ashley
"Loving our new hot tub! Great customer service. 😊"
7 years ago
Google review
"Very helpful! Helped us get the tub we needed without any hassle and even came to our home to help us set it up properly. Jacuzzi is the way to go if you plan to get a tub."
7 years ago