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1,327 reviews
4.9/5 average rating
![Dan Bruton](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713839448504-6764_small.jpg)
Dan Bruton
![Chris Zacharias](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713655340837-3252_small.jpg)
Chris Zacharias
"Absolutely love our hot tub from wellness spa. Powerful well placed jets. Incredibly knowledgeable sales staff with a no pressure approach. Felt great buying from Wellness spa and would recommend anyone to check them out for any spa or other products. Talk to Mike, you'll be glad you did!"
2 months ago
Google review
![Bernard Cresencia](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713644508986-1550_small.jpg)
Bernard Cresencia
"We purchased twice already from the Wellness Shop. Both times Alissa made sure I had each and every one of my questions answered, and she went to great lengths to make sure we ended up with the model that fit our needs and our budget. After delivery, she made sure any concerns were looked after promptly and to our satisfaction. If we ever find ourselves look..." Read more
2 months ago
Google review
![Nicole Butt](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713633680692-7082_small.jpg)
Nicole Butt
"Amazing service from purchase to delivery. Our sales associate Freddy was very kind and helpful with our many questions!! I would recommend to anyone!"
2 months ago
Google review
![Michael Chernick](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713568698543-8162_small.jpg)
Michael Chernick
"From the moment we stepped into the store, we were greeted with incredible attention and outstanding service by Jennifer Gaetano. The delivery and setup of our hot tub were seamless, and the after-sales service has been impeccable. We are absolutely thrilled with our hot tub and highly recommend this store to anyone in search of exceptional products and ser..." Read more
2 months ago
Google review
![Chelsea Hsieh](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713557867751-6944_small.jpg)
Chelsea Hsieh
"I had a great experience with the wellness shop. Christian was super responsive to my questions and supported me through the initial step up of my new hot tub. Delivery was seamless and quick! Amazing customer service all around."
2 months ago
Google review
![Dani](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713482057446-2251_small.jpg)
Dani
"Highly recommend! Jay was very thorough in maintaining and setting up my hot tub. He went above and beyond to explain everything he was doing as well as show me best practices to use and maintain my hot tub for years to come. Will definitely call again in the future. Thanks!"
2 months ago
Google review
![Anthony T](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713471228779-7995_small.jpg)
Anthony T
"Recently purchased a J-245 from Wellness Shop, Jordan in sales was very helpful in finding the model right for us. From Jordan to the Wellness Shop provided delivery & electrician the experience was great. We love the J-245 so far and wouldn't hesitate returning to the Wellness Shop in Barrie."
2 months ago
Google review
![Kevin Hall](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713449574727-9880_small.jpg)
Kevin Hall
"The service tech was knowledgeable, efficient and friendly. Getting my hot tub back up and running was quick and easy!"
2 months ago
Google review
![Al Stairs](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713189701586-9602_small.jpg)
Al Stairs
"The team has given me great support so far, their staff is very knowledgeable, friendly, and willing to help."
2 months ago
Google review
![Gary Gentile](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713146328260-8936_small.jpg)
Gary Gentile
"The Jacuzzi service man was very professional and repairs were completed in a timely fashion. He is a very knowledgeable person and experienced is timely problem solving."
2 months ago
Google review
![Brian O'Hara](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1713113838925-9024_small.jpg)
Brian O'Hara
"Mike at the Wellness Shop was fantastic. He is very knowledgeable and was not pushy like sales reps at other hot tub stores. The delivery and installation was quick and easy. Everyone was super professional."
2 months ago
Google review
![Yuri Nikolski](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1712344908766-7141_small.jpg)
Yuri Nikolski
"I highly recommend the Wellness shop. they are dedicated, even went out of their way to have the electrical configured before the hot tub was delivered, so that I would have it for the long weekend"
3 months ago
Google review
![Patti P](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1712247439233-8031_small.jpg)
Patti P
"The Wellness Shop at Jacuzzi Burlington always make their customers a priority. When scheduling conflicts arise, they are exceptional at rescheduling if an alternate date is required. In addition, their technicians are fantastic. Most recently Jamie was at my home for maintenance, he was extremely professional, knowledgeable and pleasant. He took the time to..." Read more
3 months ago
Google review
![Howie Elliott](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1712171628487-8893_small.jpg)
Howie Elliott
"Matt Yule, is courteous, professional and takes the time to listen to the customer! Jacuzzi has a great technician."
3 months ago
Google review
![Yoanna David](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1712084987614-2293_small.jpg)
Yoanna David
"Amazing customer service from the time we walked into the showroom till delivery and even after. Special shout out to Jenn!"
3 months ago
Google review
![mark bray](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1712084987286-1131_small.jpg)
mark bray
"The Wellness Shop at Jacuzzi Whitby is awesome.. the technicians are always fantastic, professional, knowledgeable and helpful.. Thank you guys.. you’re the best"
3 months ago
Google review
![yaritza martinez](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1711922538200-8830_small.jpg)
yaritza martinez
"We are extremely happy!!! We are enjoying almost every day in the water, thank you so much for the incredible help Jennifer, she is the best"
3 months ago
Google review
![Jeff Air](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1711738400215-4963_small.jpg)
Jeff Air
"I scheduled my swim spa reopening with the Wellness Shop. They were able to accomodate the specific date and time I requested. The technician was on time, courteous, and very professional. He drained my spa, cleaned it, cleaned the covers, replaced the filters and the ionizer. I highly recommend this company."
3 months ago
Google review
![kelly selmes](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1711727577789-9969_small.jpg)
kelly selmes
"Thank you Freddy at the Wellness Shop, you made the experience easy and enjoyable. We just received our jacuzzi yesterday and cannot wait to start using it!"
3 months ago
Google review
![Chris Halas](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1711586719613-9891_small.jpg)
Chris Halas
"Had regular maintenance for a small short circuit issue with the water pump and the service professional Greg came and sorted the tub out quickly. Then he did some effective detective work to figure out why the problem occurred and made some further adjustments to my cover that will ensure the problem never happens again. Now the lid fits better than ever an..." Read more
3 months ago
Google review
![Sharron Hyman](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1711554228517-4225_small.jpg)
Sharron Hyman
"The reopening of my swim spa was scheduled. I received an email of reminder, then an email of the time the technician would be coming. The technician arrived right on time. He was very courteous, knowledgeable and helpful. He worked non stop until he was finished on a cold rainy day. Very impressive. I am really happy dealing with this company."
3 months ago
Google review
![Lawrence Lee](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1711510877140-4438_small.jpg)
Lawrence Lee
"Had a really good experience with the wellness shop recently when I noticed my hot tub was not holding the temperature and after the milder winter season the problem didn’t get any better so I decided to reach out to inquire. My call was answered quickly and I told them I suspected it might have been from the hot tub cover as everything else seemed to be ope..." Read more
3 months ago
Google review
![John Paton](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1711489217969-3881_small.jpg)
John Paton
"We recently purchasesd a Jacuzzi hot tub and are extremely happy with the service and quality of the product. We would definitely recommend the Wellness Shop at Jacuzzi Hamilton. Thanks again for a stress free experience. John Paton"
3 months ago
Google review
![Randy Wilson](https://dxnrs23s9bsky.cloudfront.net/fit-in/100x100/1711402577962-8165_small.jpg)
Randy Wilson
"Both pumps were leaking, one had to be replaced and the other just the wet end of the pump replaced. Found out through the repair expert that we were over sanitizing the tub which lead to the 2 issues we had. All fixed! Got a lesson on chlorine and shock and how the 2 work in a hot tub. Left us with a schedule of things to do to maintain a balance for..." Read more
3 months ago
Google review
"Recently bought a 2019 jacuzzi from Mike in London location. Great service and extremely helpful with the whole process. Quick, professional delivery. Hot tub is in mint condition and everything works exactly as it should. Highly recommend checking wellness shop out."
2 months ago