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1,568 reviews
4.9/5 average rating
David Goodfellow
Charlotte Hansen
"Rob Burns is by far the best sales guy ! He hooked us up ! Helped us by personal text if we needed it . Rob is a pleasure to deal with. He makes everything easy peasy.. No hunny moon period .. Its a hot tub to use always. !! Best customer service, sales guy, and service!"
7 years ago
Google review
Steve Van Leeuwen
"Sergio was great and was very helpful throughout the whole process. Even after we received our spa he was great with helpful tips and support."
7 years ago
Google review
perrowj
"Great place to deal with. Very helpful during the purchase and delivery. After sale support is great, called after delivery to ensure everything was good, and called a few days later to make sure the hot tub was up and running well. Jeff."
7 years ago
Google review
Tienie Skinner
"Great team at the Jacuzzi Hot Tubs Burlington, we took about 1 1/2 years to make our final decision and they were always friendly and courteous. Helping us make the right choice for us. The delivery and installation went well and the after market service has been great."
7 years ago
Google review
linda slayer
"Great experience! I believe it was Michael who helped me... very knowledgeable and went over everything with me as I am a first time spa owner. Highly recommended and I will buy everything from them in the future!"
7 years ago
Google review
Jackie Fisher
"Awesome experience and great pricing. Cynthia was very helpful and friendly. I will definitely recommend you to all my friends."
7 years ago
Google review
Brian Duffie
"Love my jacuzzi! Had some issues at the start but Mike and Andrew to care of them."
7 years ago
Google review
carolaur harrison
"From our initial inquiries to the post delivery follow up, the customer service was excellent. Our Jacuzzi hot tub is fantastic. We are all really enjoying it. Confident that we purchased the very best product after researching several other options."
7 years ago
Google review
Ronald Argueta
"Great experience at jacuzzi Vaughan. Gaia was very helpful and informative. Thanks guys!"
7 years ago
Google review
Fiorella & Adam Kuczma
"We had a miscommunication issue with our hot tub delivery, and we were extremely pleased and impressed with the timeliness and professionalism exhibited by Sergio, Matthew and Michael (Regional Manager), to assist in resolving this as quickly as they did. Huge respect and appreciation to all of you for making our experience exceptional. Definitely recommend..." Read more
7 years ago
Google review
Heather McIntosh
"I had a great experience at the Barrie Jacuzzi store this week! I'm a hot tub newbie - we acquired one with the purchase of our home. Cynthia greeted me immediately and was a huge help. She got me all set up with everything I need and took the time to answer all my questions and explain everything I needed to do to clean my tub and maintain my water. Zach wa..." Read more
7 years ago
Google review
Ian
"The products that Jacuzzi offers goes well beyond expectations while having a professional and educated sales team behind the counter. They were informative and very helpful without the pressure that you get at other hot tub competitors. Sergio made our purchase a great experience and we recommend people in the market to take a stop by their showroom."
7 years ago
Google review
Tony Angelucci
"Awesome customer service!"
7 years ago
Google review
Brandon W
"I dealt with Adrian for my hot tub. This was a very positive experience. Adrian was detailed, professional and even worked out a good deal for me. Adrian even came to my house a few times to measure and make sure the hot tub would in fact fit through my tight gate. He also came and ensured the tub was delivered. It's been 8 months since I bought the tub an..." Read more
7 years ago
Google review
Jean Turriff
"At the Barrie store Zack was extremely helpful and met my needs. Thanks"
7 years ago
Google review
Helen McLeod
"We only stopped in at Jacuzzi for a price comparison as we already had a hot tub in mind that we thought we would purchase. However, after speaking with Adrian for several hours that day, we realized that a Jacuzzi hot tub was the right choice for us. Adrian was so patient and answered all our questions. He wasn't pushy at all and he really wanted to help fi..." Read more
7 years ago
Google review
Julia Hlebka
"Adrian was great to work with, took time to answer all our questions and the follow up phone calls and emails were nice - great customer service, will recommend for anyone looking to purchase a hot tub!"
7 years ago
Google review
genevieve delaney
"Selwyn has been and continues to be an exemplary Sales Manager at Jacuzzi, Vaughan. We joined the JFL program 2 years ago and whenever we've needed service, had questions or had any issues all, we have just had to contact him and he manages perfectly and at times above and beyond. We could not be happier with him and all that he does, Jacuzzi is a better c..." Read more
7 years ago
Google review
Rob Mistak
"Highly recommended. As a first time owner Cynthia was very helpful!"
7 years ago
Google review
Judi Brown
"This is my second hottubb so I already had many questions regarding my next purchase. My salesperson Adrian was well informed about his products, also my concern with my purchase being rodent resistant, also service after purchase important to me. All concerns were looked after.My purchase was made on a Sunday and was delivered on Thursday. That's servic..." Read more
7 years ago
Google review
Mike Chindamo
"Selwyn was the best! Best Jacuzzi in the world!"
7 years ago
Google review
Clair Lashley
"Amazing place and amazing service. Thanks guys"
7 years ago
Google review
Mark Morrissey
"Purchased our hot tub from Jacuzzi Hot Tubs in Hamilton and highly recommend them. They worked with us to get the best hot tub within our budget and looked after the installation. Mike walked us through the start up process and was always available for questions. Amazing service."
7 years ago
Google review
Allen Rodgers
"I originally met Peter at this store in the fall of 2016. We kept in touch and when I decided to follow up it was spring 2017. I met Mike Kitchen who spent a lot of time answering all my questions. Mike provided a chance for a wet test at a store closer to my home. Mike was very generous with his time on line, one the phone and in person. He even invited me..." Read more
7 years ago
Google review
"Great service and the tub is performing well"
7 years ago