Google 
1,568 reviews
4.9/5 average rating
Bear Atch
Jonathan Prince-Campanella
"My fiancé and I were in and bought this really nice hot tub (PN 850 Model) and I absolutely love this store and would give a positive recommendation anytime. The gentleman that helped us was Jorge! Excellent customer service and great guy! Thanks Again!!"
9 years ago
Google review
Sean Mcelhone
"great service from sale to set up ..the team at jacuzzi know how to treat a customer"
9 years ago
Google review
Gerry Dearing
"Great experience from first look to installation. Mike Kitchen was great at explaining hot tub models and features all while listening to what we were looking for. Sold us a great tub that was perfect for our needs. The package he put together had everything we needed as far as steps, cover, lifter etc. I would highly recommend Jacuzzi products and Mike and..." Read more
9 years ago
Google review
Ben Van Every
"from the start we were unsure of what to look for much less purchase , Mike was instrumental in helping us find what fit our needs , great service great followup after sale and delivery and set up was a breeze very glad we went to Jacuzzi! thanks Mike"
9 years ago
Google review
Bruce McNiven
"Paul was extremely helpful and answered all of our questions. He explained the pro's and con's of different types of systems - from bromine vs chlorine, standard lifts to hydraulic lifts as well as, UV process. We liked the honest approach and, he was not pushy (like some other brands). With Paul's help we bought a 385 the same day."
9 years ago
Google review
Steve Wiebe
"Thanks to the staff at Jacuzzi hot tube for all the support and help with our hot tub and even advise with our pool and all the pros and cons to salt water etc. We've been in several time over the past year and they have always take the time to help us with no pressure of try and up sell us or lead us down a path we don't want to go but to advise us on what..." Read more
9 years ago
Google review
Karen Law
"I have had ,many successful visits to Jacuzzi Barrie. They even offered me advice to assist with my pool! This is the only place I will go for support for my hot tub needs. Everyone has always been friendly and professional from the moment I walk in the door!"
9 years ago
Google review
Scott Morrow
"Great service. Great product."
9 years ago
Google review
jim hastings
"Where to start.........after several months...months...months or shopping and searching for a Hot Tub and speaking with many experts in there field and getting lots of great knowledge from all.I was torn at the fact of spending 14000.00 for a hot tub and then I found Hot Tub Liquidators in Hamilton and went on in and spoke with Mark Levine and I straight ou..." Read more
9 years ago
Google review
Kyra Gilson
"I am 13 and went to many stores around the city with my father looking for a hot tub. We wanted one that you could just plug in and not have to rewire. Selwyn at Jacuzzi was by far the most knowledgeable and helpful person we met. He gave us some great general advice on questions to ask as we looked around, including making sure you sit in the tubs to feel t..." Read more
9 years ago
Google review
Lynne Hope-Jones
"We were greeted very warmly and didn't intend to buy a hot tub that day, but after we saw the models and how they used less chemicals due to the UV bulb, we were very impressed. Once we sat down with George and saw the huge discounts and all of the free accessories that were given, we put down our deposit and left the store feeling very satisfied that we we..." Read more
9 years ago
Google review
Dr. Michelle Campbell
"Awesome hot tubs! We love sitting in our tub on almost a daily basis. Such a dream come true for us to have one now :) Thank you for everything, George, in helping us choose the right tub for us."
9 years ago
Google review
Steve Knight
"Thank you to George and the Jacuzzi team for our awesome new Hot Tub – it’s far better than we ever imagined! The installation team was absolutely brilliant, providing the clearest chemical maintenance instructions - our highest commendations to such an efficient and professional team!! Steve & Dot Knight"
9 years ago
Google review
Karen Decker
"Great selection and had everything I needed for water change and filter replacement. Chris Decker"
9 years ago
Google review
Jacob Katz
"Great Tubs and Service."
9 years ago
Google review
Sue Coats
"My husband and I visited Jacuzzi Hot Tubs on the weekend they opened in London. We met amazing, knowledgeable people and ended up buying our hot tub from Melanie. She took the time to answer all of our questions and made sure that we were comfortable with our purchase. She was professional with a great sense of humour. She showed up the next day to do the..." Read more
9 years ago
Google review
Shawn Van Daele
"Seemless purchase from beginning to end! George was incredibly helpful and prompt and I'd recommend them to anyone! I'm a very "connected" person, so being able to complete most of the purchase online was super convenient (plus we don't live in London so it made it even easier!) Delivery was on time, the delivery/installation team were friendly, prompt and..." Read more
9 years ago
Google review
Robert Scheuermann
"Mike and the gang were great! Easy buying experience - we love our Jacuzzi. Robert"
9 years ago
Google review
Hilde Heger
"We were drawn in by the Grand Opening ads and were very happy with the help we received. There were no high pressure sale pitches. We ended up finding the hot tub that fit our needs and have been using it non-stop since installation;.I've had one cloudy water issue and the staff here resolved it for me without any issues. I would highly recommend this Jacuzz..." Read more
9 years ago
Google review
Georgie Oakes
"MIke at Jacuzzi Hot Tubs London was very helpful with all our needs. We were able to get our tub for our "stay-cation". Thanks for the great deal and wonderful service. Recommend Jacuzzi as the hot tub for you!"
9 years ago
Google review
Mark Dovidio
"If you are looking for a great addition to your backyard this is the place to go! Hands down best customer service and best product in town! I have suffered from back pain for the last year and wake up every morning stiff as a board. I'm very happy to say today is the very first time in 1 year that I have woke up feeling more refreshed and pain free. Thank y..." Read more
9 years ago
Google review
Marybeth Kigar
"I recently purchased a Jacuzzi Hot Tub and it was a great investment. The service at the Guelph Line location is fantastic. They installed the Hot Tub and connected with the electrical company quickly and efficiently, and they have checked up on me and my purchase to make sure all is going well. They were very knowledgeable and answered all my questions pati..." Read more
9 years ago
Google review
Nicole Secord
"Our experience purchasing a Jacuzzi hot tub from the London location has been a wonderful experience. Mike, the salesman, has been an amazing support throughout the process. From the moment we walked into the Jacuzzi showroom we knew that we would be looked after. Everyone involved in the purchase of our hot tub: from sales - electrical-to installation have..." Read more
9 years ago
Google review
Rita Nicholson
"We purchased our first hot-tub from Jacuzzi Hot Tubs London! I would highly recommend them. They were professional from the word go. Mike and his sales team, along with the delivery guys, provided above average service. Every step of the way was seamless, the way it should be. They also recommended an electrician (Calibre) who also exceeded our expectat..." Read more
9 years ago
Google review
"Our recent experience with Jacuzzi London has been fantastic. George and Mike are extremely knowledgeable and helpful. This was our first spa purchase so we had many questions. After visiting many hot tub dealers we came back to Jacuzzi London and made our purchase. After receiving our tub George called us to make sure we were up and running and was happy to..." Read more
9 years ago