Google 
1,875 reviews
4.9/5 average rating
Brenda Johnson
greg branscombe
"I recently ordered a new cover from jacuzzi. Jamie helped me make the right selection and kept me up to date as far as when to expect delivery. He was kind enough to give me some pointers on how to remove my old cover and instal the new one outside of business hours. Thanks again Jamie!"
7 months ago
Google review
heather azran
"I’ve had a few service visits- amazing staff so knowledgeable and friendly. I order all our spa products from them as well."
7 months ago
Google review
Craig Brown
"Great service. Ryan explained what needed to be done and why, and other aspects of preventative maintenance."
7 months ago
Google review
Darren
"Great service and friendly tech! Highly recommend. The tech answered all my questions and offered suggestions on keeping my hot tub in good working condition."
7 months ago
Google review
Bernie Collins
"i am extremely happy with my sauna and overall service. i would recommend the wellness shop to anyone looking to improve their life. saunas are truly a game changer."
7 months ago
Google review
Tracy Micks
"Excellent service as always, very knowledgeable and friendly!"
7 months ago
Google review
phil steadman
"Andrew was fantastic in communicating with us and helping us ensure our tub is running to its full potential - Thanks again"
7 months ago
Google review
Paul J Collins
"Maintenance and new cover installation seamless and perfectly executed. Highly recommend regular scheduled maintenance. Hot tub running like new."
8 months ago
Google review
Zach Goodbaum
"Absolutely amazing experience at the wellness shop! From the moment we walked in, the staff was welcoming and knowledgeable, and the selection of jacuzzis was top-notch. But what truly made the experience exceptional was the incredible service we received from Andre. Andre went above and beyond to help us find the perfect jacuzzi. He was patient, attentive,..." Read more
8 months ago
Google review
Nick Lavcanski
"We purchased our first hot tub the rough the wellness shop. The purchase, sales support, install and aftercare has been wonderful and very informative."
8 months ago
Google review
Janice Clark
"Daniel came & cleaned & filled the tub. He did a great job."
8 months ago
Google review
Jeff Carruthers
"The Wellness Shop was prompt with my online request, and confirmed a time asap. My technician, Jamie Young, was courteous, well trained, and a pleasure to deal with. This is my second time requesting service and both experiences have been positive!"
8 months ago
Google review
Ric Burlie
"Service was great!"
8 months ago
Google review
SuZanne Kirsht
"Beyond brilliant service, Matt was exceptional and went above and beyond to help us find a new hot tub to place our 25+ year one. From inquiring to delivery and even after with the a few questions here and there. Their website is fantastic and user friendly to re-order supplies and easy delivery right to the house. Thank you again for completing out oasis..." Read more
8 months ago
Google review
Manish Gosrani
"Matt was exceptionally helpful in making sure we got the right product. He helped from deciding which Jacuzzi, to visiting our property to assess fittings to follow up service. We’ve now had our jacuzzi for 6 months. Highly recommend this company and Matt to help you."
8 months ago
Google review
Trina Clayton
"We purchased a hot tub from Michael. Great service, timely install, came with electrical hook up which saved us minimally 1000$. The wellness shop was able to answer all our questions and get us into a hot tub all in less than a week. Wouldn't hesitate to use them."
8 months ago
Google review
marsha sheppard
"My last service agent was great . Everything went well and my issue was resolved..highly recommend jacuzzi London."
8 months ago
Google review
nickolas tarasca
"I recently refilled my J-245 Hot tub and noticed it was taking too long to get to temperature. I called support and the person on the phone was very polite and friendly and booked an appointment for have a service tech come onsite and repair the unit. The tech came onsite called 30 minutes before arriving. with a short period of time, he discovered the issue..." Read more
8 months ago
Google review
Sarah Sadler
"Very happy with our purchase. We have had jacuzzi’s for life for a few years and decided to buy our sauna from the wellness shop too. Michael was knowledgeable from experience with saunas.the wellness shop took care of everything. Delivery and hook up were great with no issues."
8 months ago
Google review
Robert Fiumara
"Amazing service. Taking time to truly understand what you are looking for. Constant follow up. Delivery was quick and efficient"
8 months ago
Google review
Don Durocher
"Happy with everything from the day we bought our spa 6-7 years ago . The service team are exceptional and have always been courteous, professional and very knowledgeable . Matt is a definite asset and does Wellness Shop proud out in the field ."
8 months ago
Google review
Jody
"Quick service, most times has the needed part already in the truck, so far fix! If not, next day for sure. Greg is knowledgeable and super friendly."
8 months ago
Google review
AG
"great company to work with."
8 months ago
Google review
Waleed Khan
"Excellent customer service. Perfect product description and pricing."
8 months ago
Google review
"We just purchased our hot tub and are extremely pleased with the product and the service Wellness Shop provided to us. Brendan spent the time with us to make sure we got the right product with in our budget. Thank you for the great service"
7 months ago