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1,567 reviews
4.9/5 average rating
Herminder Flora
Darren Sketchley
"Just purchased a new home with a Jacuzzi tub and needed filters and chemicals right away! Stopped in at the Barrie shop and they spent 30 minutes walking me through the products and explaining in detail how to get my tub back into perfect working order. Very knowledgeable and extremely friendly!"
a day ago
Google review
Flip Wiz
"Work was completed professionally and expediently. All parts and supplies were on hand with the technician."
2 days ago
Google review
Don Johnston
"I use my Beachcomber hot tub a lot, but it was leaking badly. The technician at Wellness Shop at Jacuzzi Whitby fixed it quickly and professionally. He called to let me know exactly when he would arrive. He explained what was needed and charged what I expected. He could easily have pulled the wool over my eyes but didn't. I will call Wellness Shop at Jacuzzi..." Read more
2 days ago
Google review
Gerry Bleau
"I recently had my Jacuzzi Hot Tub serviced by the Wellness Shop. I had some challenges getting replacement water available to refill the tub - it’s winter and everything is frozen. The service tech, Jason, was very patient, helpful, professional, friendly and knowledgeable. Job well done deserving of 5 stars."
3 days ago
Google review
Colette Cameron
"The Jacuzzi hot tubs are amazing! My recent purchase is the best so far, as I had one previously. It is so easily maintained. The Jets are so wonderful ,they also are varied from strong to minimum pulse. Just loving it! The installers were thorough, knowledgeable, and answered all my questions. They were a fantastic crew."
4 days ago
Google review
Karen Simonis
"Mike was great to deal with!"
5 days ago
Google review
Imad Haddad
"Great swimspa and great service."
6 days ago
Google review
Mike McArthur
"The system was easy to navigate and the scheduling and notification timely and went smoothly. The service technician also was excellent with email and phone communication and informing me of what was done and other matters needed to be adddressed. And the accounting was prompt, efficient and sensible. Will certainly considering again."
6 days ago
Google review
Stephanie Ventrella
"Great service, fast delivery. Kerry was awesome to work with."
7 days ago
Google review
Chris Hawman
"Great experience buying a hot tub recently. The advice to select the right tub for our needs was helpful, and after 2 months we're loving our Jacuzzi."
8 days ago
Google review
Shaveta Gambhir
"I have been using Wellness shop services to maintain my hottub for past 5 years.I have taken a package where the technician comes every 4 months to clean and service the tub.So far,I had a wonderful experience with not only the customer service but also with the technichians.They are professional and knowledgeable.I recommend using them for routine service o..." Read more
10 days ago
Google review
R Lorne Wedge
"We received excellent service from technician Joe Sousa on Dec 12th in the height of a huge snowstorm off Georgian Bay. Joe returned to our house after being away for a few years and remembered where to drain the HT water to in the front yard using a combination of hoses and having to trudge thru deep snow to get to the catch basin. He excellently cleaned..." Read more
10 days ago
Google review
Mike S
"Excellent store, great tubs and good service!"
11 days ago
Google review
Dave
"I would like to thank the Wellness Shop at Jacuzzi Whitby for excellent service. They came over to measure as promised and were able to deliver our new cover in a timely fashion."
11 days ago
Google review
Rose Fuller
"We had an issue with our hot tub where the circulation pump was not operating properly.We arranged an appointment with Wellness Shop .The tech called ahead of our scheduled appointment to see if he could over sooner as he had a cancellation. The tech arrived at the new scheduled time ,diagnosed and repaired the problem immediately. Many thanks to the tech (C..." Read more
12 days ago
Google review
Derek McDonald
"Went to wellness shop in Burlington to look at hot tubs. Was helped there by Mandi. She was awsome! She showed us all the hot tubs and explained what they all did. She also let our kids try out the endless pool. After I bought a hot tub she even came to my house to help me get it set up! She went above and beyond. I highly recomend Wellness Shop in Burlingto..." Read more
13 days ago
Google review
Al Bartlett
"The staff were very knowledgeable and helpful durring our product inquiry. The product lines the Wellness Shop carries are top tier items. Delivery to our rooftop deck went without a hitch. The Jacuzzi spa and the Dream Catcher chair are providing my wife and i comfortable therapy with a big smile. Thanks Wellness Shop."
13 days ago
Google review
Scott Armstrong
"We just purchased our new Ontario L hot tub from Wellness Shop. Barb was amazing to deal with. Very knowledgeable and helpful throughout the whole process!"
14 days ago
Google review
stu butler
"The in-person service was exceptional. I now understand how to balance the water in my tub."
14 days ago
Google review
Mitchell Shane
"Amazing service and work! Very honest and was a pleasure working with!"
15 days ago
Google review
Gerry Giordano
"To whom it may concern: We had a satisfying experience dealing with Jennifer Gaetano and her co-workers in our purchase of a gazebo and hot tub. She explained everything to us thoroughly. Her estimations of when the work was to take place was dead on. We would recommend the Wellness shop at Jacuuzzi on Jane and Rutherford To anyone interested in purchasing..." Read more
15 days ago
Google review
MICHAEL FREEMAN
"good service arrived on time let me watch/help/hinder"
16 days ago
Google review
Jane
"I am a Jacuzzi for life member and I love my hot tub. I love how easy it is to order my jacuzzi products from the hottubstore.ca as well. The prices are great and the shipping is fast. I am happy I made the selection I did."
21 days ago
Google review
Julia Lee Flaherty-Marlatt
"Barb has been outstanding! Not only was she extremely professional but also very caring- Barb went above and beyond to ensure that we had both a positive experience and firm comfort level with our swim spa that we purchased- I am beyond grateful ."
22 days ago
Google review
"Amazing experience with our purchase at the Wellness Spa in Ancaster. Matt made sure we were 100% satisfied with the product form the beginning of the process to the end of the process. Very knowledgeable about all of their products. Definitely the place to go if you need an outdoor spa. Thank you!"
a day ago