G2 
Capterra 
41 reviews
4.3/5 average rating
Meale Y.
marketer, meacan
Jessie M.
Cashier , Jessie Morrison
"My overall experience with messenger have been mostly good experiences and would recommend it to others. What I like most about messenger is being able to make calls and I can choose to see the other person as well"
2 years ago
Rocio C.
Customer Support, LCDE
"Before using Messenger, we accessed our clients' messages from different applications, but in this way we have managed to unify communications and save time."
2 years ago
Radim Z.
Co-CEO, Drinkit
"Messenger is a no brainer - a must have for any online store. Easy to set up, implement, and use as everyone already uses messenger in their personal lives, both clients and employees."
2 years ago
ina d.
SS, everli
"i really like the graphic part and the welcome part"
2 years ago
Vera D.
Shopper Support Specialist, Everli
"In general it is a good experience, the product is good and all my team use it daily. The product is easy to use, I like the most the fact that it is so quick, efficient and compact"
2 years ago
Roberto V.
Sales & Marketing Manager, CAMPEGGIO PUNTALA SRL
"With a small icons on the footer website, we got greater feautures to chat with guests asking for support. The chatbot and other features to automaticly replay in case of agent absence is strategic for our buisness which works in direct customer relatione chats only seasonally-"
2 years ago
Vojtech P.
Regional Manager Central Europe, THG Nutrition
"We use this programme for Viber in my region only and except some opt out issues everything works well."
2 years ago
Nisha J.
Director of Business Continuity and Infrastructure, Workplace Options
"Ease of use - extremely 'clean' user interface. This is important for our users as they are on multiple platforms through out their work day and while they are tackling world problems, when the system we provide is easy to use, it reduces from their workload. The software is fast too, unlike other programs I have worked on. The ability to set up chatbots per..." Read more
2 years ago
Giorgio G.
Shopper Support Lead, Everli S.p.a.
"Flexible features, the services allows a variety of things that similar services don't (ex. outbound messages)"
2 years ago
Davide M.
CTO, MPS Solutions
"The product is quite intuitive especially in the ticket management and user-follow-up part. You can manage different roles for operators and it's easy to hook pre-populated chat blocks to manually managed chats. Another thing that I really liked is the possibility of using variables to be associated with customers directly from automated chats and then find..." Read more
2 years ago
Cristiana B.
Shopper Support Specialist, Everli
"It is okay, sometimes still very slow and shows crashes from time to time, but it is useful. I like the opportunity to view tickets from a offline perspective and also being able to read chats of other agents without the need of re-assign"
2 years ago
Mara I.
Country Manager, Myprotein
"Very user friendly and quick to learn. Useful in completing all necessary day to day tasks."
2 years ago
Mandeep S.
Automation Team Leader, Tetra Pak
"Very good. Ease of connectivity, database control, Ease of communication via Watsapp,"
2 years ago
Giulia L.
Shopper Support Specialist, Everli
"The software is easy to use and intuitive, you can export convos in pdf"
2 years ago
Daniel R.
Customer service, Everli CZ s.r.o.
"We communicate via messenger with the courriers who work for our company. It is an instant and quick communication. We also use the posibility to send pictures and sound files by Messenger."
2 years ago
Ravisen J.
Automation Specialist, Tetra Pak
"Excellent. user friendly, responsive, fast and efficient"
2 years ago
Maria Camila M.
Head of Marketing and Sales, GOMEEP
"How easy is to communicate with the clients and how important is to have our CRM updated"
2 years ago
Georgia W.
Senior CRM Executive, Myprotein
"[SENSITIVE CONTENT] Our contact at Messengerpeople, is lovely, and the platform itself is fine, although it is not the easiest to set up and optimise. It is a low COS% channel for us to use in CRM, however some instruction / contact would be hugely appreciated in terms of set up process and optimisation. Also a lot of the videos/instructions are in German."
2 years ago
simone m.
operations, Everli
"You can organize well your work, and it's easy to use it"
2 years ago
George P.
CEO, GOMEEP
"It's great because it allows you to communicate with customers where they are, on Whatsapp. For the customer a very known way of communicating while on the back end for us very organized."
2 years ago
Sergiu P.
Myprotein General Manager - Europe, THG Nutrition
"Provides alternative ways of staying in touch with your consumers."
2 years ago
James B.
Head of CRM, Myprotein
"Great product. Easy to use and analyse all in one platform"
2 years ago
John R.
social media marketer, john
"This application helps me in writing, voice and video calls. This application helps facilitate communication between individuals at the personal and work levels"
2 years ago
Catia M.
CEO, Djumbai_ku_Mindjeris
"Eu uso a plataforma messenger para vender roupas, sapatos entre outos produtos. Porém sinto muita falta de puder fazer uma chamada em grupo com os meus/minhas clientes sem gastar muita mega de internet."
3 years ago
"Messenger communication platform is a software i used to get in touch with leads. the chat place is very easy to use."
a year ago