Capterra 
G2
"Excessive coding may make a page bulky.It does not work with all browsers. . — What do you like best about Sinch Engage? What i like most about this software is that it allows us to easily see what exactry we are working on and also allowing us to save time. You can get leading indicators for over 1,300 markets across all trading areas. The sof..." Read more
2 years ago
"nothing to impressive typical bs of idea . — What do you like best about Sinch Engage? I have a no any dislike about the Google Fonts. But some other language fonts than English language fonts are hard to learn for typing like LMG- Arun font. This fonts use for Gujarati typing. — What do you dislike about Sinch Engage? It allows me t..." Read more
2 years ago
Jessie M.
Cashier , Jessie Morrison
"My overall experience with messenger have been mostly good experiences and would recommend it to others. What I like most about messenger is being able to make calls and I can choose to see the other person as well"
2 years ago
Radim Z.
Co-CEO, Drinkit
"Messenger is a no brainer - a must have for any online store. Easy to set up, implement, and use as everyone already uses messenger in their personal lives, both clients and employees."
2 years ago
Roberto V.
Sales & Marketing Manager, CAMPEGGIO PUNTALA SRL
"With a small icons on the footer website, we got greater feautures to chat with guests asking for support. The chatbot and other features to automaticly replay in case of agent absence is strategic for our buisness which works in direct customer relatione chats only seasonally-"
3 years ago
Vojtech P.
Regional Manager Central Europe, THG Nutrition
"We use this programme for Viber in my region only and except some opt out issues everything works well."
3 years ago
Davide M.
CTO, MPS Solutions
"The product is quite intuitive especially in the ticket management and user-follow-up part. You can manage different roles for operators and it's easy to hook pre-populated chat blocks to manually managed chats. Another thing that I really liked is the possibility of using variables to be associated with customers directly from automated chats and then find..." Read more
3 years ago
James B.
Head of CRM, Myprotein
"Great product. Easy to use and analyse all in one platform"
3 years ago
Administrator in Higher Education
"An excellent tool to manage your service center. — What do you like best? -Automation: Predefined messages for people, it lacks detection on what they do say for a more "natural" conversation, but with an assigned agent that can use the predefined answers, it's great.-Easy Use: It's just so easy to use that anyone in the team can help with ideas..." Read more
3 years ago
Verified User in Higher Education
"An excellent tool to manage your service center. — What do you like best about Sinch Engage? -Automation: Predefined messages for people, it lacks detection on what they do say for a more "natural" conversation, but with an assigned agent that can use the predefined answers, it's great.-Easy Use: It's just so easy to use that anyone in the team ca..." Read more
3 years ago
Verified User in Higher Education
". — What do you like best about Sinch Engage?-Automation: Predefined messages for people, it lacks detection on what they do say for a more "natural" conversation, but with an assigned agent that can use the predefined answers, it's great.-Easy Use: It's just so easy to use that anyone in the team can help with ideas — What do you di..." Read more
3 years ago
Verified Reviewer
"Overall, still good experience considering the low cost of use. It combines different platforms in once, no need to have several of them we can just communicate with other partners easily and using the same software, it is very convenient."
3 years ago
Verified Reviewer
"It gives us ease of access because not only we can monitor different channels but it only generates the statistics of the content and inquiry of all the client. Where we got to know the most asked questions. Also chatbot, chatblock, and MIA does almost majority of our work when it comes to answering inquiries."
4 years ago
Shenda M.
Sales support specialist , Imerys
"Was great. Messages were sent and received fast & quick!. You can create multiple groups all at the same time. Have multiple conversations going. You can also change your status interchangeable available/ in-available etc.."
4 years ago
Administrator in Apparel & Fashion
"Its fast and easy to understand, Till date no other known problems to this."
4 years ago
Verified User in Apparel & Fashion
"Good. — What do you like best about Sinch Engage? Its fast and easy to understand, Till date no other known problems to this. — What do you dislike about Sinch Engage? Fast and effective serverside, no other problems found to report till date — Recommendations to others considering Sinch Engage: Easy and affirdable way for..." Read more
4 years ago
Verified User in Apparel & Fashion
". — What do you like best about Sinch Engage?Its fast and easy to understand, Till date no other known problems to this. — What do you dislike about Sinch Engage?Fast and effective serverside, no other problems found to report till date — Recommendations to others considering Sinch Engage:Easy and affirdable way for your..." Read more
4 years ago
Bhumika K.
"Experience good with whats app as business chatting platform. — What do you like best? it is also an option for communicating professionally with clients. otherwise, initially, it was only used for personal uses. good initiative by whats app. — What do you dislike? Nothing as such I dislike about this as of now. — What problems i..." Read more
4 years ago
Bhumika K
"it is also an option for communicating professionally with clients. otherwise, initially, it was only used for personal uses. good initiative by whats app."
4 years ago
Bhumika K.
". — What do you like best about Sinch Engage?it is also an option for communicating professionally with clients. otherwise, initially, it was only used for personal uses. good initiative by whats app. — What do you dislike about Sinch Engage?Nothing as such I dislike about this as of now. — What problems is Sinch Engage..." Read more
4 years ago
Daniele B.
Product Manager, Everli
"Reduce redundant communication to the customer team and reduce waiting time before getting an answer from the support. The chatbot and it implementation. As the whole platform once you understand how to set up the chatbot it's easy to maintain and there is no need to have tech dev involved in it."
4 years ago
Christoph B.
Social Media & Online Manager, Sparda-Bank München eG
"It makes it possible that we can still use whatsapp as a company"
5 years ago
Ollie P.
Senior Digital Marketing Executive, Forever Living Products
"The Messenger Communication Platform is really easy to use and has transformed our customer service offering. Not only are we now able to provide answers to user questions 24/7 through the automated response system, but we are also able to offer personalised communications with our support team with the live chat function, all using WhatsApp. So far the feed..." Read more
5 years ago
"non so' se sia un difetto ma fra gli infiniti plug-in che si possono caricare, un compilatore in pascal . — What do you like best about Sinch Engage? information is well provided and it's really easy to set up. the support service and it's really helpful and kind. it's a really cool way to control and see your feedback. Sometimes it fails to ext..." Read more
2 years ago