Mum's the Word Reviews & Testimonials

5 (153)

Reviews: 153


5
99%
4
1%
3
0%
2
0%
1
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100% of customers would recommend Mum's the Word

Ju Green

Ju Green star-alt star-alt star-alt star-alt star-alt

"Laura is fantastic and really helps in every way possible, she finds the right candidates for the right families, she has helped me so much and I still keep in touch, I couldn’t recommend Mums the Word any higher they are fantastic"

a year ago

Google review

R Akhtar

R Akhtar star-alt star-alt star-alt star-alt star-alt

"Laura is friendly and professional. She took away all our stress in searching for the right nanny for our daughter. Thanks to Laura, we found a wonderful nanny in good time, making my transition back to work easier."

a year ago

Google review

Emma Hewitt

Emma Hewitt star-alt star-alt star-alt star-alt star-alt

"Laura is amazing. In the last year i have been faced with many health complications and situations leaving me jobless and/or making it difficult to find work. Laura was an absolute godsend to me. She has helped me to find two lovely families and was such a great support during my interviews and after successfully securing my two jobs. Laura is great at reply..." Read more

a year ago

Google review

Andrea Hunter

Andrea Hunter star-alt star-alt star-alt star-alt star-alt

"Laura has been amazing and wouldn’t use any other company. She has helped me over the years to find the perfect positions for me, and always in contact with her. Friendly and she goes out of her way to find the perfect posts for me."

a year ago

Google review

shivon johns

shivon johns star-alt star-alt star-alt star-alt star-alt

"I have been a nanny with MTW for at least 2 years now, Laura (Gloucestershire) has been absolutely amazing throughout my nannying journey. I have used other agencies whilst they were great, I can honestly say Laura is the best."

a year ago

Google review

Jade Witcomb

Jade Witcomb star-alt star-alt star-alt star-alt star-alt

"Laura is a great agent. She really looks after the nannies as well as parents looking for the best fit for their families."

a year ago

Google review

Vickie Clay

Vickie Clay star-alt star-alt star-alt star-alt star-alt

"A fantastic agency that really cares about the wellbeing of their nannies and ensuring the family match is perfect. As a nanny it's great to feel like I have an advocate ensuring that not only the families needs but the nannies needs are met."

a year ago

Google review

SJ T

SJ T star-alt star-alt star-alt star-alt star-alt

"Laura is very experienced in providing reliable, high calibre, fully vetted Nannies. Giving families peace of mind and finding their perfect match. Being prompt and professional gives her the edge over other agencies. I have been placed with my last three families through her. She has a plethora of knowledge regarding contracts and is always available should..." Read more

a year ago

Google review

Ania

Ania star-alt star-alt star-alt star-alt star-alt

"Absolutely fantastic! I had a very bad experience with another agency and ended up desperate for help. Mum's the word helped so much. Jade arrived later that day and looked after my boy at nights. She has been amazing. Not only great with my son but also very friendly and helpful to me. I'm so very grateful to Laura and Jade for everything they've done. HIGH..." Read more

a year ago

Google review

alethea Baker

alethea Baker star-alt star-alt star-alt star-alt star-alt

"Brilliant agency! Very good communication and support. Emma has made the hiring process very easy for me and I am really grateful for all her help. I would definitely recommend this agency to both nannies and families as they genuinely care about pairing them happily. Thank you Emma!"

2 years ago

Google review

Ashleigh Winters

Ashleigh Winters star-alt star-alt star-alt star-alt star-alt

"Laura was very helpful in making it possible for me to find a job after having come to her out of another profession. She made sure everything I needed to complete was easy and her service when apply to families was impeccable."

2 years ago

Google review

Kate Knill-Jones

Kate Knill-Jones star-alt star-alt star-alt star-alt star-alt

"Laura has been a saving angel on more than one occasion to our family! She has always pulled through with just what we were looking for each time. She is warm and friendly, answers messages and emails in a timely manner and has always supplied us with top quality candidates that have fulfilled our brief just so. I would recommend Laura and her agency to anyo..." Read more

2 years ago

Google review

Melanie Long

Melanie Long star-alt star-alt star-alt star-alt star-alt

"Emma is lovely. She seems to know exactly the type of job /family I need. Always seems to match me perfectly to my new family. Thank you."

2 years ago

Google review

Amanda Parkes

Amanda Parkes star-alt star-alt star-alt star-alt star-alt

"Mums the word , seriously has to be the best childcare recruitment agency. They are very professional and excellent in communicating which is why they truly understand that happy families equal happy Nannie’s, which is why this company has grown so much. Amazing 🤩"

2 years ago

Google review

Anne

Anne star-alt star-alt star-alt star-alt star-alt

"Emma listened carefully to what we were looking for and found someone who was just what we wanted really quickly. Emma was really approachable, easy to get hold of and gave helpful advice."

2 years ago

Google review

eliza liza

eliza liza star-alt star-alt star-alt star-alt star-alt

"Great communication and quick reply to all my questions. Super professional service."

2 years ago

Google review

Georgia Curtis

Georgia Curtis star-alt star-alt star-alt star-alt star-alt

"Laura is a wonderful, friendly lady who goes above and beyond to help making finding a job as easy as possible. Thanks Laura!"

2 years ago

Google review

Ivana Daniel

Ivana Daniel star-alt star-alt star-alt star-alt star-alt

"Laura has been nothing short of amazing in providing some of the best child care providers. I've been using Mums the Word from day 1 with my son and had very efficient, professional service. Laura has always gotten just the right person for the job! Will 100% recommend. Amazing quality, safety and prices!"

2 years ago

Google review

Jodie O

Jodie O star-alt star-alt star-alt star-alt star-alt

"Laura was so helpful in guiding us on our childcare journey. From advising on what type of care would suit our family to helping find the right nannies to fit our situation. I would happily recommend her service."

2 years ago

Google review

Daisy Finer

Daisy Finer star-alt star-alt star-alt star-alt star-alt

"I had almost give up on finding someone to suit my rather unusual needs - and then Laura came onto the scene. She was sensitive to my needs, and instinctively seemed to know - even more than me - what would suit me. Having someone to talk to throughout the process was such a relief and I felt a huge pressure and responsibility was taken off my hands. What's..." Read more

2 years ago

Google review

Becki Philp

Becki Philp star-alt star-alt star-alt star-alt star-alt

"Emma is amazing and found me the perfect nanny job. She always answers emails quickly and is brilliant xx"

2 years ago

Google review

Emma Laney Smith

Emma Laney Smith star-alt star-alt star-alt star-alt star-alt

"Laura worked really hard for us to secure an excellent candidate who we're truly happy with and who is even better than we imagined now she's started. She was incredibly responsive and hardworking and we are really happy with the result. Many thanks!"

3 years ago

Google review

Charlotte Castles

Charlotte Castles star-alt star-alt star-alt star-alt star-alt

"Kristy was extremely efficient and helpful in finding us an afterschool nanny. I would definitely recommend Mum's the Word Buckinghamshire."

3 years ago

Google review

Mill House

Mill House star-alt star-alt star-alt star-alt star-alt

"Emma has been so helpful with the process of us finding a new housekeeper - proven to be reliable and professional! 2 weeks in and we're so happy with our new member of the team! Thanks so much, Emma!"

3 years ago

Google review

Roxanne Giggens

Roxanne Giggens star-alt star-alt star-alt star-alt star-alt

"I highly recommend Laura to anyone looking for a Nanny in South Wales. She is attentive and a pleasure to engage with. She took the time to find out about our family and stayed in contact throughout the entire process. Most importantly, Laura found us a fabulous Nanny!"

3 years ago

Google review