Mum's the Word Reviews & Testimonials

5 (183)

Reviews: 183


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend Mum's the Word

  Showing 5 star reviews only  

Becki Philp

Becki Philp star-alt star-alt star-alt star-alt star-alt

"Emma is amazing and found me the perfect nanny job. She always answers emails quickly and is brilliant xx"

3 years ago

Google review

Emma Laney Smith

Emma Laney Smith star-alt star-alt star-alt star-alt star-alt

"Laura worked really hard for us to secure an excellent candidate who we're truly happy with and who is even better than we imagined now she's started. She was incredibly responsive and hardworking and we are really happy with the result. Many thanks!"

3 years ago

Google review

Charlotte Castles

Charlotte Castles star-alt star-alt star-alt star-alt star-alt

"Kristy was extremely efficient and helpful in finding us an afterschool nanny. I would definitely recommend Mum's the Word Buckinghamshire."

4 years ago

Google review

Mill House

Mill House star-alt star-alt star-alt star-alt star-alt

"Emma has been so helpful with the process of us finding a new housekeeper - proven to be reliable and professional! 2 weeks in and we're so happy with our new member of the team! Thanks so much, Emma!"

4 years ago

Google review

Roxanne Giggens

Roxanne Giggens star-alt star-alt star-alt star-alt star-alt

"I highly recommend Laura to anyone looking for a Nanny in South Wales. She is attentive and a pleasure to engage with. She took the time to find out about our family and stayed in contact throughout the entire process. Most importantly, Laura found us a fabulous Nanny!"

4 years ago

Google review

Emma Field

Emma Field star-alt star-alt star-alt star-alt star-alt

"Laura was fantastic throughout the whole process of finding a job, it was made so easy and simple. She found the perfect job that suited me, and supported me through the interview process. Laura is much more involved and helpful than any other agency I’ve dealt with, by far the best agency!"

4 years ago

Google review

Patricia Sturgess (née Woods)

Patricia Sturgess (née Woods) star-alt star-alt star-alt star-alt star-alt

"I used Mum’s the Word when we moved to a new area, to find a nanny for two young children due to going back to work full-time. Emma was professional and responsive on the phone and shared excellent candidates that were suitable for our family circumstances. She had clearly listened to our requirements. We interviewed and chose our favourite and have had our..." Read more

4 years ago

Google review

Nuria

Nuria star-alt star-alt star-alt star-alt star-alt

"Kristy and Emma, the process was efficient extremely friendly and fast.Thank you very much."

4 years ago

Google review

Lisa Evans

Lisa Evans star-alt star-alt star-alt star-alt star-alt

"Emma found me a fabulous nanny position, she matched us up well. She is very responsive, going above and beyond for the clients. She answered my emails at anytime, outside office hours too. She made the whole process run smoothly. Thankyou Emma"

4 years ago

Google review

Jinglemoto Family

Jinglemoto Family star-alt star-alt star-alt star-alt star-alt

"Kristy found us a fantastic nanny who bonded with our son instantly. We would not have survived the school closures without her!"

4 years ago

Google review

Alana Hudson

Alana Hudson star-alt star-alt star-alt star-alt star-alt

"Laura was a fantastic help when I was looking for the first nanny for my child. She was always friendly and quick to respond to queries. She connected me with high quality candidates very quickly and provided guidance around interviews, contracting etc. She’s even continued to keep in touch with both myself and the nanny to make sure everyone settled in ok."

4 years ago

Google review

Alexandra St-Amour

Alexandra St-Amour star-alt star-alt star-alt star-alt star-alt

"I found a wonderful Nanny through Mum's the Word. Laura was extremely prompt in getting back to me and sending me a range of prospective candidates. She created the job spec exactly to our requirements and we have had a great outcome from the whole experience. Would highly recommend!"

4 years ago

Google review

Jesswriter

Jesswriter star-alt star-alt star-alt star-alt star-alt

"Laura has been absolutely amazing throughout the process of finding the right family for me to work with. She has been so helpful and professional but equally so caring which I feel is important when things go wrong. Laura has encouraged me throughout and has been efficient with providing me with new jobs to apply for as they came in. I really felt looked af..." Read more

4 years ago

Google review

Carla Howes

Carla Howes star-alt star-alt star-alt star-alt star-alt

"Emma has found me both my nanny jobs now. My first one I started in 2008, and has only just come to an end after feeling like part of the family. And now due to start with another lovely family next month. Emma is very helpful, and communication is brilliant. Always keeping me well informed every step of the way. I thankyou again Emma! 😀"

4 years ago

Google review

Sophie Everest

Sophie Everest star-alt star-alt star-alt star-alt star-alt

"Kaz has been amazing with helping me find a lovely new family. Kaz is always at the end of the phone if I ever need to ask questions or I’m worried about any thing. She is so caring and is a lovely person to talk to. I would recommend any one who is Looking for a new nanny job to go with Kaz. Thank your for everything xx"

4 years ago

Steph Sandiford

Steph Sandiford star-alt star-alt star-alt star-alt star-alt

"Kaz has been excellent from start to finish in the process of finding me what hopes to be a promising placement. Even throughout lockdown, she managed to secure a video interview for me which led to a socially distant face to face meeting. Kaz was on hand at the end of the phone throughout the whole process, answering questions and providing reassurance. She..." Read more

4 years ago

Charlotte Davies

Charlotte Davies star-alt star-alt star-alt star-alt star-alt

"I cannot recommend Liz highly enough. After loosing my job at the beginning of lockdown with the family i was nannying for, I got in contact with Liz. Liz has been keeping me updated with new jobs and has been contacting me regularly just to make sure I'm ok. Liz found me some temp work to get me by for now and this has now turned in to a permanent position..." Read more

5 years ago

Andlaur Stirrup

Andlaur Stirrup star-alt star-alt star-alt star-alt star-alt

"Laura has been amazing throughout the whole process of registering with the agency. Laura was very professional and efficient during the application process and was quick to find me a position with a family. Laura has been very approachable as she deals with questions and concerns and stays in touch as she checks in with how the job is going and notifies me..." Read more

5 years ago

Google review

ShanWithAPlan

ShanWithAPlan star-alt star-alt star-alt star-alt star-alt

"Mum's the word was fantastic in assisting me when it came to being placed with a family. The process was timely and efficient, with extremely friendly and helpful staff. They were thorough in their checks and insured the best experience possible for child care providers as well as families!"

5 years ago

Google review

Beata Schaffer

Beata Schaffer star-alt star-alt star-alt star-alt star-alt

"The unique strength of the agency is its fast and proactive communication with both sides. This is based on deep understanding and coordination of the individual values and special expectations between the nanny and client."

5 years ago

Google review

Silvana Barjami

Silvana Barjami star-alt star-alt star-alt star-alt star-alt

"Emma a lovely lady kind helpful , easy to talk to definitely I recommend to someone to be a nanny , thankyou for everything ."

5 years ago

Google review

Beata Schaffer

Beata Schaffer star-alt star-alt star-alt star-alt star-alt

"Simplified, straightforward, fast, well-designed and thoughtful services. Easy matchmaking between client/mom expectations and nanny services based on well understood set of common values of both sides."

5 years ago

Google review

Abi March

Abi March star-alt star-alt star-alt star-alt star-alt

"Kristy was very helpful and kept me up to date on jobs available"

5 years ago

Google review

Ellee Belle Woodley

Ellee Belle Woodley star-alt star-alt star-alt star-alt star-alt

"Thank you for signing me up in December 2019 with your amazing nanny agency Liz in Epping, Essex. Thank you for your help and guidance following a new cv, dbs, first aid course. The thought of doing this on my own again and finding my own job was so daunting. I then spoke with you. I now suggest you to every nanny and mum friend. I have now been offered a..." Read more

5 years ago

Zoe Barber

Zoe Barber star-alt star-alt star-alt star-alt star-alt

"We couldn't be happier with the service that Laura provided in helping us to find a nanny for our twins. She is polite, professional experience and was able to find us a wonderful nanny as well as a number of other excellent candidates. The fees are more than reasonable for the service we received and she gave us confidence and peace of mind that we could fi..." Read more

5 years ago

Google review