New Pro Reviews & Testimonials

4.5 (480)

Reviews: 480


5
70%
4
17%
3
6%
2
6%
1
2%

87% of customers would recommend New Pro

  Showing 1 star reviews only  

Elysa G.

Elysa G. star-alt star-alt star-alt star-alt star-alt

Santa Cruz, CA

"Do not expect food when coming here as I did :( was looking forward to a bond me and they just had a handful of pastries. And I wanted an Horchata Matcha latte, but they only had an Horchata latte available."

5 months ago

Elysa G.

Elysa G. star-alt star-alt star-alt star-alt star-alt

Santa Cruz, CA

"Do not expect food when coming here as I did :( was looking forward to a bond me and they just had a handful of pastries. And I wanted an Horchata Matcha latte, but they only had an Horchata latte available."

6 months ago

Ashley M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Girl at the front was very rude. No friendly greeting. My partner and I went in at 7:00 for a quick drink and she told us they were closed and not serving any more drinks because they were already cleaning their equipment. We didn't get the chance to speak one word - or mention that we were just there for a drink on tap. Guess two glasses is a lot of work fo..." Read more

7 months ago

Ashley M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Girl at the front was very rude. No friendly greeting. My partner and I went in at 7:00 for a quick drink and she told us they were closed and not serving any more drinks because they were already cleaning their equipment. We didn't get the chance to speak one word - or mention that we were just there for a drink on tap. Guess two glasses is a lot of work fo..." Read more

7 months ago

Christina N.

Christina N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"If you came here hoping that this was an authentic Vietnamese coffee shop. It is not. Service and food were not great. I bought a viet sandwich. It would have been better without the unnecessary commentary. The girl range me up and walked away before I finished paying. After paying I waited at the cashier to receive my sandwich. My friend and I were won..." Read more

8 months ago

Christina N.

Christina N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"If you came here hoping that this was an authentic Vietnamese coffee shop. It is not. Service and food were not great. I bought a viet sandwich. It would have been better without the unnecessary commentary. The girl range me up and walked away before I finished paying. After paying I waited at the cashier to receive my sandwich. My friend and I were won..." Read more

8 months ago

Yacoub A. star-alt star-alt star-alt star-alt star-alt

Almaden, San Jose, CA

"The coffee was way too sweet for my liking. My drink had to be remade because of how overly sweet it was. This was a disappointment given how expensive the drink was. Ambiance was a plus however the service was not all that."

8 months ago

Yacoub A. star-alt star-alt star-alt star-alt star-alt

Almaden, San Jose, CA

"The coffee was way too sweet for my liking. My drink had to be remade because of how overly sweet it was. This was a disappointment given how expensive the drink was. Ambiance was a plus however the service was not all that."

8 months ago

Sunny W. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Coffee made me feel like I was going to have a literal heart attack. Too much caffeine and way too strong. Nice service but my entire body's been hurting the entire day."

a year ago

Shannon C. star-alt star-alt star-alt star-alt star-alt

San Tomas, Campbell, CA

"Gentleman with large beard told me they do not accept cash. Not everyone has a card in 2024. Unfortunately I left. The coffee is alright. Pricey for a small cup."

a year ago

Natasha K.

Natasha K. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Poor service. Front employee with gages was very rude and racist. Coffee was either too dull or sickeningly sweet. Would not come back."

a year ago