POOP 911 TX-Austin icon

POOP 911 TX-Austin Reviews & Testimonials

4.4 (179)

Yelp Reviews: 39


5
49%
4
0%
3
3%
2
13%
1
36%

49% of Yelp users would recommend POOP 911 TX-Austin

POOP 911 TX-Austin logo

About POOP 911 TX-Austin


Welcome to POOP 911 Austin! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  39 reviews
  3.1/5 average rating

Brian M.

Brian M. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Great reliable service!  We have been very pleased with every aspect of the POOP 911 service!!!"

3 months ago

D L.

D L. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"I have had Poop911 for almost a month now. When I went to sign up I called and left a message and got a call back right away. But I went ahead and submitted it online. The service was okay when the scooper came out. I have called 4 times to get the day changed. I have not received a call, text, email at all to any voicemail that I've left. I even told them I..." Read more

3 months ago

annemarie h.

annemarie h. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Reliable, excellent service! Friendly with us and our puppers. We have been customers for many years and recommend it to everyone."

5 months ago

Carlos R.

Carlos R. star-alt star-alt star-alt star-alt star-alt

Wooten, TX

"They provide a good service and even when we're not available to come back sometimes we leave or we leave gate locked. They'll come back after we open it. They're very lenient and very friendly and do a very good job."

5 months ago

Marsha F.

Marsha F. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"They do a great job of cleaning up the yard. We have two dogs, a giant breed and a medium size and the yard can be a real mess, but they clean up every mess!"

8 months ago

Anne B.

Anne B. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"This is a wonderful service. I have a very large yard a problematic back so cleaning it myself has become difficult.  My dogs have a clean yard weekly and Poop-911 rarely cancels unless we're having serious weather issues. They also make sure my gate is closed when workin."

8 months ago

Susan R.

Susan R. star-alt star-alt star-alt star-alt star-alt

Kyle, TX

"My pups and I love POOP 911! Thorough and reliable service. They come right on time every week. Consistently secure the gate when they leave and sometimes wave at me on the driveway camera on their way out."

8 months ago

Valerie W.

Valerie W. star-alt star-alt star-alt star-alt star-alt

Midtown West, New York, NY

"We've been using Poop 911 for a few years now. They always do a great job and are always on time."

8 months ago

Taylor S.

Taylor S. star-alt star-alt star-alt star-alt star-alt

Euless, TX

"Pretty disappointed. I've given these guys several chances to get things right. First time there was a billing issue and they were charging me twice per week. This went on for about a month. Rocco finally fixed it and gave me credit for all of the weeks I was double charged. My backyard has two separate areas. Today, for the first time, I had to go to the se..." Read more

10 months ago

Sallyd2texas D.

Sallyd2texas D. star-alt star-alt star-alt star-alt star-alt

Downtown, Austin, TX

"POOP 911!  I don't think we could get through the summer without them!  I've used POOP 911 to keep my yard clean for so many years now that I barely remember life without them, but I do remember how nice it is not to have to deal with that mess and odor all through the hot humid days of summer. the tech has never missed a appointment and every time l..." Read more

a year ago

Britt A.

Britt A. star-alt star-alt star-alt star-alt star-alt

Pflugerville, Austin, TX

"Best service and price in town!  They are so professional and loving to our boys. They come on time, do a great job and give treats to our dogs.  Couldn't be more satisfied with a company or service."

a year ago

Carolyn J.

Carolyn J. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"these guys do a very thorough job, always show up as scheduled and are very careful to be sure that the back yard gate is closed securely when they leave."

a year ago

Ricardo C.

Ricardo C. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Best deal in town. You are scooping you should try them. Great value and they listen too."

a year ago

Britni R.

Britni R. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"They do a wonderful job and have great costumer service. We always have a clean backyard once they leave. So glad we found them!"

a year ago

Snapdragon J.

Snapdragon J. star-alt star-alt star-alt star-alt star-alt

Downtown, Austin, TX

"This is a fantastic company.  They do a great job and they are on time. They leave a note on your front door when they're finished.  I'm so glad to have them"

a year ago

Susan R.

Susan R. star-alt star-alt star-alt star-alt star-alt

Kyle, TX

"Dependable, reliable service​ by friendly folks. Two thumbs up!"

a year ago

Matthew C.

Matthew C. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Please look elsewhere for this type of service. I scheduled my initial visit with Poop911 in Hays County, Texas and they never showed up. I called the next day to see why they didn't come and they claimed two employees left the company and they were behind. Absolutely understandable, I could accommodate...just wish they had let me know ahead of time. They re..." Read more

a year ago

Aaron M.

Aaron M. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"On their first free visit the tech stayed less than 2 minutes for our decent sized yard, and we found a lot of poop after. We wrote it off as getting what you pay for for the first free visit. Second paid visit it happened again, exactly two minutes. (We have backyard cameras that can see exactly what they did and how long they stayed). We found so m..." Read more

a year ago

Micha H.

Micha H. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"My first visit (Levi, was the technician)...Levi did an EXCELLENT job!! Thank you. I walked the yard after he left and couldn't find one poop! We just got a puppy so it was extra important to me that our yard is cleaned well..and it was! Yay POOP911 and Levi!!
Pup Mom, RiverPlace, Austin, S. Hickey"

a year ago

Denese W.

Denese W. star-alt star-alt star-alt star-alt star-alt

Buda, TX

"I have used Poop 911 here in Buda now for several months. I have two large dogs and the poop to go with them. The guys from Poop 911 always do a great job and my dogs have gotten to know them now.
Thanks Poop911!
- Brodee and Baloo's Mom"

3 years ago

Amy S.

Amy S. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I've used Poop 911 for years, and it seems (based on the amount of dog doo in my years that's been growing over the past weeks) they've quit coming.  After emailing and calling the office with no response, I'm sadly moving on."

3 years ago

Ava B.

Ava B. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I decided to try the service and set them to come once a week to pick up dog poop in a very small yard. In a matter of a little over a month they came a total of two times. One of the times they had sent an email stating they would be there on a different day and When that day came they sent another email stating they couldn't make it. They were prompt about..." Read more

3 years ago

Sara G.

Sara G. star-alt star-alt star-alt star-alt star-alt

Glendale, Los Angeles, CA

"First visit was GREAT.  But then I emailed to skip the next visit.  Someone came anyway. I thought okay thats fine, I'll pay for the service and relax, and happily let someone else handle it. So I waved hello to the guy.  But he was here for 5 minutes and left 10-12 piles of poop in the yard. I was amazed.  I pay extra too because I have mulch. So I TALKED t..." Read more

3 years ago

jennifer k.

jennifer k. star-alt star-alt star-alt star-alt star-alt

Cedar Park, TX

"Horrible customer service. Set up weekly service and the first week they no showed. Tried to call but got no response. The guy...Rocco..who is supposedly in charge? These guys to find another job. What a scam."

3 years ago

David K.

David K. star-alt star-alt star-alt star-alt star-alt

Cedar Park, TX

"Should definitely have checked out these yelp reviews. Tried to set up weekly visits via their website. Submitted a request to have someone call before given my credit card info as I had scheduling questions. Finally reached someone and thought I was booked. Updated credit card and was good to go. Day comes and goes and NO ONE shows. Tried to text and ask. N..." Read more

3 years ago