About POOP 911 IL-Chicago
Welcome to POOP 911 Chicago! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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74 reviews
3.4/5 average rating
Dr. Sharon B.
Chicago, IL
Rochelle E.
IL, IL
"Edith who is assigned to our yard has been exceptional, she does a great job and always lets us know when she is on the way and when she is done!"
a year ago
Dr. Sharon B.
Chicago, IL
"Johnathan was always prompt and let me know is arrival and when he completed cleaning the yard...which always looked great. Poop 911 is a life saver as I am unable to walk on uneven ground."
a year ago
Rochelle E.
IL, IL
"Edith who is assigned to our yard has been exceptional, she does a great job and always lets us know when she is on the way and when she is done!"
a year ago
Virginia H.
Chicago, IL
"I have been attempting to get a hold of someone at Poop911 for the past week or more and no one ever answers or calls me back. I registered for a service today and all I'm looking for is a time frame and name of who is coming out, if they could call me when they arrive so that I could make sure the dogs are inside. But no one has returned my calls and I'm co..." Read more
a year ago
Latonia S.
Monticello, IN
"I really needed a service like poop911. They really disappointed me. The 1st week the scooper" Agustin" texted and told me he was on his way. I wasn't home but I told him to go ahead the dogs were inside the house. When I got home and let the dogs out, the side gate was left open and my dogs got out of the yard. Once I the dogs back in the yard, I s..." Read more
2 years ago
Latonia S.
Monticello, IN
"I really needed a service like poop911. They really disappointed me. The 1st week the scooper" Agustin" texted and told me he was on his way. I wasn't home but I told him to go ahead the dogs were inside the house. When I got home and let the dogs out, the side gate was left open and my dogs got out of the yard. Once I the dogs back in the yard, I started l..." Read more
2 years ago
arielle d.
Glenwood, IL
"This is my 3rd week using them and the 1st week was fine. They came on the schedule day cleaned and closed and locked my gate after they were finished. Second week nobody came or called no emails or anything stating they couldn't make it out. The service guy didn't come until Sunday the second week. I called the office left a message no response for days. Th..." Read more
2 years ago
Destynee W.
Summit, IL
"So I found this company online and was excited to get an appointment by the end of the week. There were scheduled initially for March 12th with recurring service every Friday. So the first appointment no one showed up. So I called and left a message, no one return my call and I just waited to see what would happen. Then two weeks later someone texted my phon..." Read more
3 years ago
Destynee W.
Summit, IL
"So I found this company online and was excited to get an appointment by the end of the week. There were scheduled initially for March 12th with recurring service every Friday. So the first appointment no one showed up. So I called and left a message, no one return my call and I just waited to see what would happen. Then two weeks later someone texted my phon..." Read more
3 years ago
Rashanda M.
Griffith, IN
"After my carnwas stolen, my card was frozen. I was called by an agent to update my payment, I called back yesterday and received a call this morning. This was probably the worst experience I've had with a service Im paying for...EVER! It was brought to my attention by your customer service agent that the employee who servuced my property was stealing from c..." Read more
4 years ago
Rashanda M.
Griffith, IN
"After my carnwas stolen, my card was frozen. I was called by an agent to update my payment, I called back yesterday and received a call this morning. This was probably the worst experience I've had with a service Im paying for...EVER! It was brought to my attention by your customer service agent that the employee who servuced my property was stealing from c..." Read more
4 years ago
Pearl M.
Chicago, IL
"Update: After I posted the review, I was promptly called. The company said there was a misunderstanding and apologized. Anyway, I will try them again. Cross my fingers. :)I was happy with this service for many months. Once in a while I did have to ask them to come back as they would miss a few spots, but also once in while they would send someon..." Read more
5 years ago
Pearl M.
Chicago, IL
"Update: After I posted the review, I was promptly called. The company said there was a misunderstanding and apologized. Anyway, I will try them again. Cross my fingers. :) I was happy with this service for many months. Once in a while I did have to ask them to come back as they would miss a few spots, but also once in while they would send someone over..." Read more
5 years ago
Mike L.
San Francisco, CA
"I HAD NO ISSUES WITH THE SERVICE. The issue i had was the EXTREMELY rude person on the phone. They couldn't get my card to work, yet it works everywhere else, even though the first 2 times they charged me it worked just fine. I called my bank to make sure it was not something on my end, which it was not. I spoke to the lady and offered other methods of payme..." Read more
5 years ago
Me M.
McHenry, IL
"I wish I could give them 10 stars!! They did such a good job and showed up on time. The person even got lost because I live in a new neighborhood but instead of not showing up he called me so he could take care of my yard!!! I love this company and will tell all my friends."
5 years ago
laura l.
Colorado Springs, CO
"Not reliable at all- say they are coming and then don't show up. Also told me if there is snow on the ground that it is just a waste of their time and so since we are a waste of time, we will not be using their service again."
5 years ago
Shalee M.
Tacoma, WA
"I had to at least put 1star, but it would be zero stars.This company is a joke, just charged my card and never did the job. All I get from some guy named Steve who is the most unprofessional man I have ever talked to when it comes to a business and all he could say was I think he went to the wrong house. Well no stuff considering there is still poop in the y..." Read more
6 years ago
Alejandro M.
Chicago, IL
"Stay away from this service! They systematically skipped servicing my small yard while keep charging my credit card. Its virtually impossible to get hold of anyone operating this service, constant voice recording. After a few calls they just stopped showing up completely. STAY AWAY from this service! There are other service provided who can do the job for le..." Read more
7 years ago
Alejandro M.
Chicago, IL
"Stay away from this service! They systematically skipped servicing my small yard while keep charging my credit card. Its virtually impossible to get hold of anyone operating this service, constant voice recording. After a few calls they just stopped showing up completely. STAY AWAY from this service! There are other service provided who can do the job for le..." Read more
7 years ago
Dawn O.
Fort Worth, TX
"This is the best service around!!! I have 2 huge dogs, and poop911 keeps my yard all cleaned up so my little grandsons can play in the yard with no poop on their shoes!!! Thank you Poop911!!!"
7 years ago
Dawn O.
Fort Worth, TX
"This is the best service around!!! I have 2 huge dogs, and poop911 keeps my yard all cleaned up so my little grandsons can play in the yard with no poop on their shoes!!! Thank you Poop911!!!"
7 years ago
Michael R.
Frankfort, IL
"Absolutely terrible. I will will admit that I am to blame for using this spotting service for several months and not just moving on. Their responsiveness is just awful. The young woman who answers the phone is consistently rude. The manager does not pay attention to what you tell her. It sounds like she is overwhelmed and that the owner of the company h..." Read more
8 years ago
Anna G D.
Berwyn, IL
"I've used Poop 911 several times and have never been disappointed. They have great customer service. If you haven't cleaned your yard all fall/winter, nothing is better than having them come out for a cleaning. Having my yard look clean again is priceless. I've spent a lot of money maintaining a nice health yard, so I treasure poop 911 for helping me keep it..." Read more
8 years ago
Anna G D.
Berwyn, IL
"I've used Poop 911 several times and have never been disappointed. They have great customer service. If you haven't cleaned your yard all fall/winter, nothing is better than having them come out for a cleaning. Having my yard look clean again is priceless. I've spent a lot of money maintaining a nice health yard, so I treasure poop 911 for helping me keep it..." Read more
8 years ago
"Johnathan was always prompt and let me know is arrival and when he completed cleaning the yard...which always looked great. Poop 911 is a life saver as I am unable to walk on uneven ground."
a year ago