About POOP 911 IL-Chicago
Welcome to POOP 911 Chicago! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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Michael R.
Frankfort, IL
Anna G D.
Berwyn, IL
"I've used Poop 911 several times and have never been disappointed. They have great customer service. If you haven't cleaned your yard all fall/winter, nothing is better than having them come out for a cleaning. Having my yard look clean again is priceless. I've spent a lot of money maintaining a nice health yard, so I treasure poop 911 for helping me keep it..." Read more
8 years ago
Hugo V.
Round Rock, TX
"Was at an Airbnb for a couple weeks with my two dogs. Had POOP 911 come out twice and then a third time on the last day we were there. Easy to work with the guys at Poop 911."
8 years ago
Jenny G.
Chicago, IL
"SO SO SO glad i found this place!! been using for a month so far and UBER happy.
i have a huge yard and they clean it very well. They don't even mind if my Boxers are out in the yard i caught the lady throwing the tennis ball for them. So i right away liked them. You can tell there dog people.."
9 years ago
Nancy A.
Barrington, IL
"Here is the email I sent the corporate office after dealing with one of the rudest people I've come across. I had requested an initial pick up to be done. I've never used a service like this before, however, it had been a long winter and I have three dogs so I knew I would probably need some help. I had asked that they only service the f..." Read more
9 years ago
Nathan P.
Cortland, IL
"Scheduled them to come out on 3/16, not only did they no show, they did not reschedule. Since we did not want to deal with inconsistent service we called on 3/18 to definitively canceled service. That call, as with all our calls to them, was left to a voice mail as we cannot get a live person on the phone. They then came out yesterday unscheduled,..." Read more
9 years ago
Matthew W.
Chicago, IL
"Called on Friday, they told me that they would be out on Monday. Never showed, said that they couldn't make it "due to unforeseen circumstances". Said they would come next Saturday. I explained that we had people coming out on Monday to work in the yard, so it absolutely needed to be done by Saturday. It's Sunday now, no one has come out, so it l..." Read more
9 years ago
Gary P.
Bedford, NH
"Very happy with this service! I am new to the Chicago area and made the mistake of trying one of their competitors first, boy did that turn into a real s#%! storm, haha. Luckily, I found Poop911 and they have been great. From the customer service to my tech, everyone has been super professional! Always here when they are scheduled and they provide great serv..." Read more
9 years ago
Guadalupe F.
Chicago, IL
"I can't believe the old reviews with bad ratings for Poop911! I have been using them for a little over 3 years. The girl I've deal with is Theresa and let's just say I don't know how she does it. Lol!!! Without this company my yard would be a hot mess. I have 2 pit bulls that swear they are lap dogs yet poop like horses. Lol, without poop911 I don't know h..." Read more
9 years ago
Alyssa F.
Gurnee, IL
"I would give no stars!! Awful service, impossible to reach, didn't come until 3 days after they were supposed to even when I called and left voicemails and emails for days!! Left poop in the hard too!! Awful!!"
10 years ago
Patricia C.
Chicago, IL
"This service is HORRIBLE. First of all, I tried to schedule my first cleanup with them, which would be cleaning up for all of winter. I was in the middle of filling out the online order form, agreeing to $59.95 for a spring cleanup of all winter poop. But I was interrupted by a family emergency before I could finish filling out the order. When I we..." Read more
10 years ago
Jessica M.
Lake Forest, IL
"HORRIBLE!!!! Don't waste your time or money!! I heard about them through a friend and since I have 2 dogs, thought what a great idea to have someone come and clean up the poop after this past winter thaw. The initial clean up, can't say I was totally happy as they didn't get all the poop. When I called and left a vm to let them know that, I got an email resp..." Read more
10 years ago
Cameron K.
Chicago, IL
"The only good thing I can say is that at least they didn't charge me (for this last visit). I had used them a couple years ago and found that they did a poor job - lots of poop left in the yard every week. But I have a toddler now and we had a terrible winter, so I thought I'd give it another shot. Paid about $60 for a "spring clean-up" and then $17..." Read more
10 years ago
Mark D.
Rolling Meadows, IL
"I requested service as a new customer on their website on a Saturday. I was given a service date for the following Wednesday. On Monday I began trying to reach them by phone because I wanted to know I could talk to someone personally. Only got voicemail for 3 days. Left 2 and neither were returned. By 5:00pm on the date of supposed service no one had shown u..." Read more
10 years ago
Kari M.
Genoa, IL
"I've had the service since spring time. Everything seemed to be going ok...always some missed piles. Recently though I have been getting scammed! For at least the past 2 weeks I have been charged without the work being done. I am still waiting to be contacted. I have left messages and called at least a dozen times. Find someone else before you get scam..." Read more
10 years ago
Natalie B.
Capitola, CA
"What a joke. I scheduled a visit online and they never came. What made it worse is that I had emailed them twice during the week to ask a question and confirm they were coming. I wasted a valuable vacation day waiting for them all day. I would have become a regular customer if they were half way decent -- instead I am so aggravated by their poor, actuall..." Read more
11 years ago
Linda K.
La Grange Park, IL
"Just used this company yesterday. I came home, and found plenty of poop mounds in my backyard. Maybe they had not been there yet. Wrong. Not only was the worker there, after he left and my husband looked at the backyard, the manager came out and spent 30 minutes in the backyard. She did comment to my husband that the leaves and the poop look very simila..." Read more
12 years ago
Irene R.
Chicago, IL
"I have a small yard in the city and they were the only ones that cleaned yards in my area. They come 2x a week and I don't have to pick up the poop. yay!"
14 years ago
"Absolutely terrible. I will will admit that I am to blame for using this spotting service for several months and not just moving on. Their responsiveness is just awful. The young woman who answers the phone is consistently rude. The manager does not pay attention to what you tell her. It sounds like she is overwhelmed and that the owner of the company h..." Read more
8 years ago