About POOP 911
Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
Phone
Yelp 
Cecilia F.
Huntersville, NC
Charmin M.
Chicago, IL
"I do not have a pet but some jerk let their dog poop in my yard!! Matt came out same day and scooped it up for a very small fee. I'm grateful for this service."
6 months ago
Joyce T.
Matthews, NC
"Love Poop911. On time. Texts before arrival. Always the same day. Does a phenomenal job of picking up everything. Fantastic customer service if you have any questions. 100% recommend! Love love love them."
7 months ago
Michael P.
Isle of Palms, SC
"Missed several piles. Signed up for weekly service then didn't show up and tried to say I scheduled biweekly service. Never changed a thing and the portal showed weekly.. Had to cancel this service."
9 months ago
Gary G.
Charlotte, NC
"I have had other services and problems with being skipped. The only time I was skipped by Poop 911 was because my gate was locked but Mark made sure someone was there the next morning to service my yard. On July 4th, no less! (This just happened a few days ago and it prompted me to write this much deserved review which I should have done sooner but have not..." Read more
10 months ago
Pierce L.
Charlotte, NC
"We had a tech that came out this morning and instead of looking at our account to see that we had a gate code to use, rang our doorbell and woke our sick infant that had been up all night. When I told him it was on our account he looked and it was. He then rang the doorbell again and said he didn't know how to open the gate. It's a simple key pad that everyo..." Read more
a year ago
Tyshene M.
Uptown, Charlotte, NC
"I made an online app for 3/22 and no one showed. I called and was told it was a computer error and my app would be the next Wednesday but he (Mark) stated he could have someone come Thursday or Friday. Of course no one showed or called me I called Friday to let them know. On Tuesday I called and Mark said he would call me back because I wanted my Wednesday a..." Read more
a year ago
Kelli H.
Charlotte, NC
"I legit had two days where no one showed up at all. the second time no one showed nothing was done, today they charged my account! I sent them an email to cancel service friday after no one came. this is highly frustrating."
a year ago
Nancy C.
San Jose, CA
"Jason is our "Poop-Patrol" Guy and he does a phenomenal job - even checking behind a row of large cypresses. Very meticulous - and very much appreciated."
2 years ago
Mai N.
Sacramento, CA
"I used Poop911 for over a year for my small backyard and 50 lb goldendoodle. Lily was always prompt every Monday with the exception of when she started coming earlier and I had to remember to unlock my gate the night before for her. This was a great service for me while I was working two jobs, pregnant, then later, taking care of my newborn. The few times I..." Read more
2 years ago
Linda B.
Sparks, NV
"The scooper's do not show up sometimes and it's very inconvenient.
Usually when they show up the job is well done."
2 years ago
Dale W.
Citrus Heights, CA
"They were supposed to come out and pick up on a Friday. They never came and said they couldn't put again until Tuesday. When Tuesday showed up, the still
Didn't service the yard. I do not recommend them to anyone. They just give you the run around."
2 years ago
Shell C.
Hobe Sound, FL
"Best service ever!
Technician is very thorough and respectful of property. He walks every part of our huge yard.
I love coming home on Thursdays and seeing a fresh yard!"
2 years ago
William S.
Boise, ID
"Ode To Poop 911Many a fortnight did pass,Since I had cleaned what came from my dog's a___.Ashamed I was, but cut me some slack,Permittable weather, these past weeks did lack.Upon starting the chore, to my dismay,A snap I heard, and crack my scooper did display!Now cold, wet, and disgusted,I knew..." Read more
2 years ago
Jen W.
San Francisco, CA
"Peter did a wonderful job in our backyard. We have 4 messy dogs and he handled it without a problem. I'm looking forward to getting our backyard back! The prices are reasonable and for weekly service, it just can't be beat. I signed up for the service online on a Sunday afternoon and Peter was here Monday afternoon."
2 years ago
Jennifer A.
Uptown, Charlotte, NC
"Very poor service...lady who came to remove pet waste from yard did not do her job. She would show up and leave within 5 minutes. We made multiple complaints to the owner and requested a new employee to come out. The owner, Mark, never provided a refund for not completing the job nor called us back as promised....in fact, he hung the phone up on my mother wi..." Read more
2 years ago
Cannon B.
Palm Springs, CA
"These guys are awesome! Always on time and very thorough in their cleanup. I have never been more impressed with this type of service. I strongly recommend!"
2 years ago
Allison E.
Tempe, AZ
"Extremely Unprofessional
Rude
Overpriced
This company should not be called poop 911. I've never been so shamed by a company before about the services I needed. I won't be working with them again."
2 years ago
Cecile P.
Fairfield, CA
"So far this has been a great service! Very good job done for the last couple weeks. They also get back to you pretty quickly compared to other places I contacted to try to get service."
2 years ago
Mg M.
CA, CA
"I set up an appointment and unfortunately, my yard is accessed from inside so someone would need to be here, I received an email stating that due to insurance they can't enter my apt and my request cannot be accommodated, why is that not stated on their site???? There is nothing in the FAQs"
2 years ago
Anupreet K.
Newark, CA
"Really disappointed with their service. They will take your money and will not come to pick up dogs poop and miss so many days with no explanation still would be charged. Workers and owner is very rude. Bad costumer service."
3 years ago
Hortense D.
Fort Worth, TX
"Look , I come to work a few min early everyday just to average out so I can not feel guilt for this service . That's all it takes for my yard to look great and be clean for my grandson . I 100% recommend this service . We moved and have a much bigger yard and honestly I JUST DONT WANNA . Yard is always nice and clean and I receive a text 20 min prior to arr..." Read more
3 years ago
Julia V.
Sacramento, CA
"First visit and they did an amazing job!!!! Should
Have used you guys when I first found you guys over a year ago! Prices are affordable too!"
3 years ago
Shawna E.
Oakland, CA
"My family & I got quite lazy during the pandemic lockdown so needless to say no one scooped the poop in at least 9 months. Not only that but it was all on landscape rocks, not easy to clean! But this company came out, I believe it was Lily, & did an AMAZING job! It was 106 degrees out there but she got everything up that hadn't already turned to dust..." Read more
3 years ago
Mathu F.
Bedford-Stuyvesant, NY
"We have four dogs. That's a whole lotta poo and it's super hard to keep up with in between working and such. Then we'd always have to clean up poop before working outside in our garden or plying with the dogs. Poop 911 comes biweekly for our four dogs. Our yard is improving due to the consistent pick up and no smell! We also don't step in dog poop an..." Read more
3 years ago
"A company that doesn't stand behind their employees when they get bit (more than once) because they don't want to lose the account is a crappy company in my opinion! They don't deserve any business!!"
4 months ago