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Punchpass Reviews & Testimonials

4.9 (348)

Reviews: 348


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100% of customers would recommend Punchpass

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About Punchpass


Punchpass makes running your fitness studio a breeze.

Join our worldwide community of wellness studios, trainers, and instructors who love Punchpass.

Why Punchpass?

— Easy

Our simple and easy-to-use studio management software empowers you with the tools you need to run your operations smoothly and efficiently.

— Supportive

Our amazing customer support team of friendly problem-solvers are here to help you get the most out of Punchpass.

— Flexible

We meet you where you are, giving you the freedom and flexibility you need to grow your wellness community, all in one powerful management solution.

Email

hello@punchpass.com

Susan E. star-alt star-alt star-alt star-alt star-alt

"I am very satisfied with PunchPass I have more to learn since I have only just finished my free trial and opened my account!"

5 years ago

Patricia P. star-alt star-alt star-alt star-alt star-alt

"Excellent communication and very easy launching their system. Immediate customer responses. It was so much easier to set up and costs much less than MINDBODY, which is essential for a small start up business like many fitness programs are. It has features I can grow into (and pay for) but eliminates the bells and whistles I don't need. The people that assis..." Read more

5 years ago

Tracy B. star-alt star-alt star-alt star-alt star-alt

"It has been excellent - great to see online reservations, manage billing & get away from Paper trail & cash sales. Ease of use, cost effectiveness & ability to streamline revenue collection & bookings"

5 years ago

Emily Beavers

Emily Beavers star-alt star-alt star-alt star-alt star-alt

"I’ve used punchpass for years and it improved my business in so many ways! The ease of keeping track of customers passes, class attendances, customer communication features and especially the quick and helpful customer service team has been great! My business wouldn’t have been able to grow like it has without Punchpass!"

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Just frustrated with the level of support punchpass offers. Have since looked to moving to MindBody with improved customer service."

5 years ago

Karen George

Karen George star-alt star-alt star-alt star-alt star-alt

"It's great the way you guys are constantly improving an already awesome system!"

5 years ago

Cheech Vibhuti Jaya

Cheech Vibhuti Jaya star-alt star-alt star-alt star-alt star-alt

"Punchpass is essential to what we do. Best in the biz!"

6 years ago

Kaela M. star-alt star-alt star-alt star-alt star-alt

"null"

6 years ago

May d. star-alt star-alt star-alt star-alt star-alt

"null"

6 years ago

Brandy MacDonald

Brandy MacDonald star-alt star-alt star-alt star-alt star-alt

"I was looking for a system that was user friendly, easy to set up on my end. Also looking for a clear, simple system of letting my students check themselves in for class and keep track of punch passes. I found the "Pot of Gold" with Punchpass. I set it up for my small Yoga business in literally a Sunday afternoon. I had 4 online support chats, which were ve..." Read more

6 years ago

Dave M. star-alt star-alt star-alt star-alt star-alt

"Incredibly easy to setup. Incredibly easy to use. Full feature set. Allows us to focus on running our studio rather than spending hours and hours dealing with IT headaches as was the case before we discovered PunchPass. Loving the newly released version."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Using Punchpass was a breath of fresh air after having tried MindBody for a few month, paid an unjustifiable amount of money, had terrible customer service and couldn't get all the functionalities we wanted. Punchpass simplifies the admin side of it. It integrates with Stripe and their customer service is amazing."

6 years ago

Rebecca Simms Yoga

Rebecca Simms Yoga star-alt star-alt star-alt star-alt star-alt

"This is by far the best customer service you will ever receive! They are honest and sweet and get back to you very quickly. I have used mind body in the past, and I love punchpass so much better. Everything is very easy to understand, and if you have a hard time, they help how ever you need."

6 years ago

Tara Barchalk

Tara Barchalk star-alt star-alt star-alt star-alt star-alt

"Punchpass is an amazingly easy software to use with great customer service! It saved my business and really helped me offer more to my clients. I highly recommend it!"

6 years ago

Lindsay V. star-alt star-alt star-alt star-alt star-alt

"It allows our customers to easily locate classes near to them, and allows us to streamline our waiver, and class check in process. Customer support is very responsive to requests and are a pleasure to deal with."

6 years ago

Becky Bronson

Becky Bronson star-alt star-alt star-alt star-alt star-alt

"I have used Punchpass for the past year and have found it to be very user-friendly. It was easy to set up and navigate the site, and Chris and Sharon have provided great support whenever I've had a question. For all you Yoga studio owners out there - It is a great product at a great price!"

6 years ago

Michele Dupay

Michele Dupay star-alt star-alt star-alt star-alt star-alt

"Absolutely love this software and the customer service is top notch! I had an unexpected medical issue and Sharon from Punchpass went above and beyond to assist and keep my business system up and running throughout. It took the business stress off my mind so I could focus on my health. I highly recommend Punchpass!"

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Reduced software costs Ease of booking classes for customers increased Functionality for class instructors increased. What initially drew me to Punchpass was the cost for service, compared to other software which contained so many confusing features that we didn't need for a cost that we couldn't easily afford, Punchpass does almost everything that we need..." Read more

6 years ago

Karen Holden-Rankine

Karen Holden-Rankine star-alt star-alt star-alt star-alt star-alt

"Great product and staff are super responsive."

7 years ago

Jorge Perez-Verdia Vargas

Jorge Perez-Verdia Vargas star-alt star-alt star-alt star-alt star-alt

"I really like this software. I checked out many options for managing our yoga studio in Mexico and Punchpass is the best option for us. The price its very affordable. Its very friendly to use. To be honest after they took the time to call me to Mexico and explain all details it was a no brainer!!!"

7 years ago

Amie DiGennaro

Amie DiGennaro star-alt star-alt star-alt star-alt star-alt

"I am so happy with Punchpass! The lovely crew behind the scenes are super responsive when I have questions and always have a solution. I am grateful for a company that is constantly evolving, improving, and supporting the unique needs of its clients. Thanks for another great season Punchpass! "

7 years ago

Maggie Ann

Maggie Ann star-alt star-alt star-alt star-alt star-alt

"In the past I've used some of the more "popular" programs out there and was met with high prices, terrible customer service and overall frustration with the "functionality" of the software, which left me looking for something better. I have been using Punchpass since we opened in 2015 and it has been nothing short of amazing. They continue to improve and s..." Read more

7 years ago

Amy L. Miller

Amy L. Miller star-alt star-alt star-alt star-alt star-alt

"I have been using Punchpass for years. Not only is it easy to use but the staff is INCREDIBLE!!! You have a question or problem they are always there to help quickly. They are open to ideas and help you through the start up. I have used other programs and this one is the best!!"

7 years ago

Leah Richards

Leah Richards star-alt star-alt star-alt star-alt star-alt

"Been using punchpass since 2014! This is awesome software and Chris and Sharon are helpful, friendly, and will personally make sure you have everything you need/fix any problem you may have! Extremely happy with this software and will continue to use it for my on the go yoga studio!"

7 years ago

Brian K. star-alt star-alt star-alt star-alt star-alt

"The team over at Punchpass have been great! They have a simple straightforward chat client on all their pages and have been 100% responsive with 24 hours or less of all my requests. The software is going to meet all of our needs for right now. We are a woodshop and offer classes and shop time. Members can check online to see if the shop has open slots and..." Read more

7 years ago