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175 reviews
4.8/5 average rating
Katherine S.
NY, NY
Earl B.
Savannah, GA
"I would like to thank y'all for a great job on my ring very fast and professional service I will definitely use yall again in the future Sincerely Earl Bashlor Savannah Georgia"
4 years ago
Elaine D.
San Francisco, CA
"Terrible. Do not use this man. He is dishonest and does very poor work. He charged me 80.00 to soder 2 pieces, change a clap and repair a bracelet. The bracelet rebroke 2 hours of wear. When I returned. He blamed me. Awful service. Go anywhere else but here!"
4 years ago
Mike S.
San Clemente, CA
"Fast, easy and friendly. Catherine H. even went out of her way to answer some extra questions I had. The overall experience was smooth and when I got my silver/rhodium necklace back from being re-coated, it looks AMAZING!! I recommend them completely."
4 years ago
Alyssa B.
Kennebunk, ME
"I was skeptical about sending my jewels off to a company I hadn't heard of before, but based on the reviews it seemed legit. I am so impressed with them! I had two diamond rings that needed shank repairs, but with covid and being new to the area I live in, it was difficult to find someone to do the repairs. QJR made the process so easy and very fast! I thoug..." Read more
4 years ago
Sian F.
Campbell, CA
"I was given a beautiful tennis bracelet but it was HUGE! My local jeweler charges a bomb, so I thought I'd give Quick Jewelry Repairs a try. I packaged up my bracelet and sent it off, crossed my fingers and waited. As soon as they received it, things went very fast. They emailed to say it would cost a little more because I had entered the wrong repair type,..." Read more
4 years ago
Alyssa N.
Kennebunk, ME
"I was skeptical about sending my jewels off to a company I hadn't heard of before, but based on the reviews it seemed legit. I am so impressed with them! I had two diamond rings that needed shank repairs, but with covid and being new to the area I live in, it was difficult to find someone to do the repairs. QJR made the process so easy and very fast! I thoug..." Read more
4 years ago
Wendy T.
Landenberg, PA
"I had three rings resized. They were back to me within two weeks, looking like new. Seamless process. Could not have been more pleased. And the price is a fraction of what you would pay in jewelry store"
4 years ago
Jen D.
Reading, PA
"After an exhaustive local search to get something engraved, I gave up and decided on an online company instead, though I was kind of leary on sending away my jewelry. My experience has been nothing short of amazing. They were timely, professional and did a PHENOMINAL job. I am so pleased with how this all went. I will definitely utilize them in the futur..." Read more
4 years ago
Cyrene Belle C.
San Leandro, CA
"Before using Quick Jewelry Repairs, I contacted several local jewelers who quoted me an outrageous price for gemstone replacement service compared to the great price QJR had on their website. I contacted QJR over a couple months before finally sending my ring to replace the center stone with a different gemstone. I spoke with Catherine and she was so helpful..." Read more
4 years ago
Shannon D.
Brooklyn, Brooklyn, NY
"I spoke to someone over the phone about a bracelet that needed repair. they were really polite and answered on the 2nd ring and asked for pics. within 5 min, I had someone text and then call me to go over all my questions. I believe it was Joesph who was so patient and polite and was thorough explaining the difficulties. he then referred me to someone h..." Read more
4 years ago
Helene S.
Scarsdale, NY
"I had to have an anniversary band sized up from a 5 to a 6 and Quick Jewelry repairs did a fantastic job. The entire experience from contacting them, walking in to their office, discussing with Chiara and Enid what needed to be done, response time, everything was great and covid-compliant! I would not hesitate to to recommend them to anyone in need of qualit..." Read more
4 years ago
Victoria A.
New York, NY
"I had a broken 14k rope chain from nearly a decade ago that I found and wanted fixed. Their website options were clear, prices were so affordable and they allowed shipping although I live in NYC. It was out and back in no more than a week and a half and it came back well packaged and looking BRAND new. I was expecting to see where the chain was reattached be..." Read more
4 years ago
Victoria A.
New York, NY
"I had a broken 14k rope chain from nearly a decade ago that I found and wanted fixed. Their website options were clear, prices were so affordable and they allowed shipping although I live in NYC. It was out and back in no more than a week and a half and it came back well packaged and looking BRAND new. I was expecting to see where the chain was reattached be..." Read more
4 years ago
Kat G.
Petaluma, CA
"100% pleased with the repair. Live in CA so nervous sending my tennis bracelet out of state. Entire transaction painlessly done online, QJR even sent me an email when my bracelet arrived safely in NY.Can't tell where the soldering was done no matter how closely I look at the bracelet. To think it's been sitting broken in my jewelry box for 2 years be..." Read more
4 years ago
Kat G.
Petaluma, CA
"100% pleased with the repair. Live in CA so nervous sending my tennis bracelet out of state. Entire transaction painlessly done online, QJR even sent me an email when my bracelet arrived safely in NY. Can't tell where the soldering was done no matter how closely I look at the bracelet. To think it's been sitting broken in my jewelry box for 2 years because..." Read more
4 years ago
Mia T.
New York, NY
"Their instruction is extremely unclear, and I went there to drop off (they automatically send me drop off instruction not shipping) . First of all you have to make an appointment to drop off, no shipping option is shown on confirmation, and the slot is only Mon-Thu morning. But I already paid so had to arrange this. The drop off instruction on my receipt sai..." Read more
4 years ago
Marie G.
San Francisco, CA
"Their customer service is SPOT ON. I sent a ring to be resized bigger and they first of all had the best price, but I experienced wonderful customer service too. You know a place is great when they remedy issues smoothly. A clerical mistake occurred where the ring was sent back to me not resized. They IMMEDIATELY sent me a label to send it back. They were ex..." Read more
4 years ago
Marie G.
San Francisco, CA
"Their customer service is SPOT ON. I sent a ring to be resized bigger and they first of all had the best price, but I experienced wonderful customer service too. You know a place is great when they remedy issues smoothly. A clerical mistake occurred where the ring was sent back to me not resized. They IMMEDIATELY sent me a label to send it back. They were ex..." Read more
4 years ago
Tyra R.
New York, NY
"Id rate my experience here a 3.5. It is not cause of the product just the communication was just overall not what I expected being that these reviews are so high. As anyone I opted to mail in my product because of Covid. I was skeptical but I moved forward anyway cause of the reviews. Every time I received any update it was mostly due to me emailing first...." Read more
4 years ago
Tyra R.
New York, NY
"Id rate my experience here a 3.5. It is not cause of the product just the communication was just overall not what I expected being that these reviews are so high. As anyone I opted to mail in my product because of Covid. I was skeptical but I moved forward anyway cause of the reviews. Every time I received any update it was mostly due to me emailing first...." Read more
4 years ago
Ashley B.
Santa Clarita, CA
"They were so nice and accommodating. I sent four pairs of diamonique earrings that needed to be reposted with real gold (I have very sensitive ears). Annabelle was so nice and always let me know what was going on and the ETA. I will definitely be using Quick Jewelry Repairs again."
4 years ago
Ashley B.
Santa Clarita, CA
"They were so nice and accommodating. I sent four pairs of diamonique earrings that needed to be reposted with real gold (I have very sensitive ears). Annabelle was so nice and always let me know what was going on and the ETA. I will definitely be using Quick Jewelry Repairs again."
4 years ago
Ann B.
Middletown, NY
"I recently dropped 9 necklaces...all fine chains with a pendant on each. When I picked them up I had a clump of jewelry in my hands that I would never be able to untangle. I sent my tangled mess to Quick Jewelry Repairs and within a short time I received each necklace back in a tiny bag. Each necklace had been cleaned and shined. Just beautiful! The price wa..." Read more
5 years ago
Ann B.
Middletown, NY
"I recently dropped 9 necklaces...all fine chains with a pendant on each. When I picked them up I had a clump of jewelry in my hands that I would never be able to untangle. I sent my tangled mess to Quick Jewelry Repairs and within a short time I received each necklace back in a tiny bag. Each necklace had been cleaned and shined. Just beautiful! The price wa..." Read more
5 years ago
"Fantastic company! I couldn't be happier with the work. It was A++++. Communication is top notch as well. They are very fast. Definitely will be my repair people!"
4 years ago