228 reviews
5/5 average rating
Natalie Sams
Jennifer Dinatally
"After an exhaustive local search to get something engraved, I gave up and decided on an online company instead, though I was kind of leary on sending away my jewelry. My experience has been nothing short of amazing. They were timely, professional and did a PHENOMINAL job. I am so pleased with how this all went. I will definitely utilize them in the futur..." Read more
4 years ago
Google review
Susan Casterton
"Thrilled to have found this repair company! A stone fell out of my newly received anniversary band. With some trepidation, I followed their online process and shipped the ring/stone to them, hoping for the best. I was put to ease right away as they kept me informed of each step along the way (when it arrived to their facility, when they were done with the re..." Read more
4 years ago
Google review
Jenna Dickerson
"I have a stainless steel watch with an interesting and intricate design/shape. When the clasp broke, I couldn't get anyone in the city to look at it to fix it. I came here based on reviews, and I'm so happy. They fixed my watch without issue, at a reasonable price, and the woman I met with at the Broadway location was so nice. If I have any issues with anyth..." Read more
4 years ago
Google review
Samantha Kersjes
"LOVED the customer service - exceptional. and great work."
4 years ago
Google review
Mike Frazier
"WOW! We were told by a local jeweler, rather rudely, that our ring was impossible to resize and that we should “just return it to the seller and get the correct size”. Obviously this was not a possibility (as it wouldn’t be for heirloom jewelry either). I was kind of freaked out but I had a feeling it could be done, so I googled and found Quick Jewelry Repai..." Read more
4 years ago
Google review
Dorothy Fields
"Recently, I ran across this company, Quick Jewelry & Watch Repair .. I contacted them about a bracelet my husband had given me in celebration of our 20th anniversary. The bracelet consisted of 6 hearts , as charms, in acknowledgement of our 6 children. I broke one of the "bails " that connected a heart to the chain. Their customer service..." Read more
4 years ago
Google review
brad cozart
"Great company, great people, excellent job resizeing my stainless steel bracelet. If I could give them more then 5 stars I would. Thank you Catherine and the entire staff at Quick Jewelry Repairs."
4 years ago
Google review
Mrs G.
"100% pleased with the repair. Live in CA so nervous sending my tennis bracelet out of state. Entire transaction painlessly done online, QJR even sent me an email when my bracelet arrived safely in NY. Can't tell where the soldering was done no matter how closely I look at the bracelet. To think it's been sitting broken in my jewelry box for 2 years because..." Read more
4 years ago
Google review
Sherryl Carter
"I had two necklaces that were a tangled mess. When things finally started to open up during the pandemic, No one in my area wanted to tackle them. I dropped them in the mail to Quick Jewelry Repair and they quickly untangled the necklaces and returned them to me, just like new. Thank you so much!"
4 years ago
Google review
Tracy S
"I am beyond pleased with the work that Quick Repair Jewelers did for me. I thought my ring was solid silver but when I soaked it in silver cleaner, I quickly realized that was not the case. I thought it was ruined, it looked absolutely horrible (the picture doesn’t even show how bad it was). Quick Repair Jewelers did what I was told by several local Jewlers..." Read more
4 years ago
Google review
Tracybee
"I am beyond pleased with the work that Quick Repair Jewelers did for me. I thought my ring was solid silver but when I soaked it in silver cleaner, I quickly realized that was not the case. I thought it was ruined, it looked absolutely horrible (the picture doesn’t even show how bad it was). Quick Repair Jewelers did what I was told by several local Jewlers..." Read more
4 years ago
Google review
Marie Grob
"Their customer service is SPOT ON. I sent a ring to be resized bigger and they first of all had the best price, but I experienced wonderful customer service too. You know a place is great when they remedy issues. A clerical mistake occurred where the ring was sent back to me not resized. They IMMEDIATELY sent me a label to send it back. They were extremely r..." Read more
4 years ago
Google review
susie g
"My bracelets came back better than new. They sparkled and were exactly what i ordered. I was notified when they arrived, progress during, and when they were shipped back to me. This is a quality, professional company. 10 stars!"
4 years ago
Google review
Maryy Pena
"I was very pleased with their service. Prior to purchasing their services I spoke to Catherine, she was very helpful on giving me quotes and how to put in my order online . I dropped my package at their office and they shipped it to my house. They also polished every item , it was so shiny and clean . Loved what they did. Got a lobster clasp replacement & it..." Read more
4 years ago
Google review
Anthonia
"It was my first time, and I had a great experience from start to finish. I did everything online/mail. They were professional, courteous, responsive and they got the job done right and in a timely manner. I will continue to use their services in the future and recommend them to others."
4 years ago
Google review
Cassie Mc
"Highly recommendEd. Excellent work and amazing customer service. I will definitely use them again for future services. Thank you!"
4 years ago
Google review
Whitney Tatum
"Great quality in jewelry repair and modification. Definitely recommend!"
4 years ago
Google review
Mahreen Ali
"As a person, who had no experience of having a ring related service via online - it was really difficult at first for me to send my ring to Quick Jewelry Repairs. My original blue sapphire ring which was gifted by my late grandmother's had to go through size down from 11 to 8. Quick Jewelry Repairs assured me that they will take care of everything. Thanks t..." Read more
5 years ago
Google review
Kenneth Klemm
"Great service ,communication Annabelle is very helpful"
5 years ago
Google review
portia amason
"Overall totally awesome!! Great service and professional work"
5 years ago
Google review
Ali Jay
"Was a bit skeptical about sending my ring off and not knowing if I was going to get it back. After doing my research and reading good reviews on google and Facebook, checked out the before and after pictures. I decided to go ahead and shipped it off. The tracking updates is on point, it notifies you when it gets there as well as the company. The customer ser..." Read more
5 years ago
Google review
Larissa Hartrum
"Sent out my ring right before Covid kicked in. Very nervous about sending my jewelry through the mail, but they kept me in the loop and I am thankful they are still taking orders in general. My ring is gorgeous, I'll definitely be using you again!"
5 years ago
Google review
Holly Marie
"They did an amazing job! My cousin passed away April 15th and I had got a ring of hers that was to big, I sent it to Quick Jewelry Repair and they resized it to fit me! And now I have a ring I can wear forever and keep her with me."
5 years ago
Google review
Michelle Lewis
"I had my engagement ring and wedding band resized through quick jewelry repairs. I was absolutely completely 100% satisfied! They made it so easy and I had no worries. I live in upstate NY so it's very expensive where I live to get anything resized jewelry wise. I am glad I found these wonderful people. Fast shipping and quality work and time."
5 years ago
Google review
"I was worried about sending my ring through the mail to a company I didn't know much about, but they really came through. My size 8 gold-plated brass ring was resized to a 9, and it looks just as it did when I bought it. Because of the metal and unique stone it took a bit longer for them to work on it, but I would gladly take that than a rush job. Definitely..." Read more
4 years ago
Google review