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236 reviews
5/5 average rating
Mary Lou Gossett
Karen Bonnett
"I was hesitant to send my jewelry to a online store. However after getting a quote from a local jewelry to size down my bracelet at $300, I thought I would give this company a try. I was shocked that the quote was $50. After communicating back and forth with the representative at the store and reading reviews I thought I would give it a try. I was so happy..." Read more
4 years ago
Google review
Mike Sommers
"Fast, easy and friendly. Catherine H. even went out of her way to answer some extra questions I had. The overall experience was smooth and when I got my silver/rhodium necklace back from being re-coated, it looks AMAZING!! I recommend them completely."
4 years ago
Google review
Nancy Lawson
"I got a very special necklace repaired. QJR got the job done quickly and it is absolutely beautiful. I'd recommend them in a heartbeat."
4 years ago
Google review
Robert Stahl
"Requested gold replating my wife's favorite earrings. Hoped they would do a good job. When they arrived, the earrings were stunning. She re-fell in love with the earrings she refused to wear for months. If similar situation occurs in future with her gold jewelry, damn right I'll send them to QJR. Compared to prices for same process of other businesses, this..." Read more
4 years ago
Google review
Alyssa Nadeau
"I was skeptical about sending my jewels off to a company I hadn’t heard of before, but based on the reviews it seemed legit. I am so impressed with them! I had two diamond rings that needed shank repairs, but with covid and being new to the area I live in, it was difficult to find someone to do the repairs. QJR made the process so easy and very fast! I shipp..." Read more
4 years ago
Google review
Sara Dixon
"I've had repeated great experiences with QJR. They're very responsive have produced great resizing and custom jewelry for me. Can't recommend highly enough!"
4 years ago
Google review
traci evans
"I just want to thank you for the absolutely beautiful job on my engagement ring. I thought it would be damaged forever. You have made it look brand new again and I couldn't be happier with your service! Kudos to your company and the amazing job you have done! Highly recommend!"
4 years ago
Google review
Natalie Sams
"I was worried about sending my ring through the mail to a company I didn't know much about, but they really came through. My size 8 gold-plated brass ring was resized to a 9, and it looks just as it did when I bought it. Because of the metal and unique stone it took a bit longer for them to work on it, but I would gladly take that than a rush job. Definitely..." Read more
4 years ago
Google review
Jennifer Dinatally
"After an exhaustive local search to get something engraved, I gave up and decided on an online company instead, though I was kind of leary on sending away my jewelry. My experience has been nothing short of amazing. They were timely, professional and did a PHENOMINAL job. I am so pleased with how this all went. I will definitely utilize them in the futur..." Read more
4 years ago
Google review
Susan Casterton
"Thrilled to have found this repair company! A stone fell out of my newly received anniversary band. With some trepidation, I followed their online process and shipped the ring/stone to them, hoping for the best. I was put to ease right away as they kept me informed of each step along the way (when it arrived to their facility, when they were done with the re..." Read more
4 years ago
Google review
Jenna Dickerson
"I have a stainless steel watch with an interesting and intricate design/shape. When the clasp broke, I couldn't get anyone in the city to look at it to fix it. I came here based on reviews, and I'm so happy. They fixed my watch without issue, at a reasonable price, and the woman I met with at the Broadway location was so nice. If I have any issues with anyth..." Read more
4 years ago
Google review
Samantha Kersjes
"LOVED the customer service - exceptional. and great work."
4 years ago
Google review
Mike Frazier
"WOW! We were told by a local jeweler, rather rudely, that our ring was impossible to resize and that we should “just return it to the seller and get the correct size”. Obviously this was not a possibility (as it wouldn’t be for heirloom jewelry either). I was kind of freaked out but I had a feeling it could be done, so I googled and found Quick Jewelry Repai..." Read more
4 years ago
Google review
Dorothy Fields
"Recently, I ran across this company, Quick Jewelry & Watch Repair .. I contacted them about a bracelet my husband had given me in celebration of our 20th anniversary. The bracelet consisted of 6 hearts , as charms, in acknowledgement of our 6 children. I broke one of the "bails " that connected a heart to the chain. Their customer service..." Read more
4 years ago
Google review
brad cozart
"Great company, great people, excellent job resizeing my stainless steel bracelet. If I could give them more then 5 stars I would. Thank you Catherine and the entire staff at Quick Jewelry Repairs."
4 years ago
Google review
Mrs G.
"100% pleased with the repair. Live in CA so nervous sending my tennis bracelet out of state. Entire transaction painlessly done online, QJR even sent me an email when my bracelet arrived safely in NY. Can't tell where the soldering was done no matter how closely I look at the bracelet. To think it's been sitting broken in my jewelry box for 2 years because..." Read more
5 years ago
Google review
Sherryl Carter
"I had two necklaces that were a tangled mess. When things finally started to open up during the pandemic, No one in my area wanted to tackle them. I dropped them in the mail to Quick Jewelry Repair and they quickly untangled the necklaces and returned them to me, just like new. Thank you so much!"
5 years ago
Google review
Tracy S
"I am beyond pleased with the work that Quick Repair Jewelers did for me. I thought my ring was solid silver but when I soaked it in silver cleaner, I quickly realized that was not the case. I thought it was ruined, it looked absolutely horrible (the picture doesn’t even show how bad it was). Quick Repair Jewelers did what I was told by several local Jewlers..." Read more
5 years ago
Google review
Tracybee
"I am beyond pleased with the work that Quick Repair Jewelers did for me. I thought my ring was solid silver but when I soaked it in silver cleaner, I quickly realized that was not the case. I thought it was ruined, it looked absolutely horrible (the picture doesn’t even show how bad it was). Quick Repair Jewelers did what I was told by several local Jewlers..." Read more
5 years ago
Google review
Marie Grob
"Their customer service is SPOT ON. I sent a ring to be resized bigger and they first of all had the best price, but I experienced wonderful customer service too. You know a place is great when they remedy issues. A clerical mistake occurred where the ring was sent back to me not resized. They IMMEDIATELY sent me a label to send it back. They were extremely r..." Read more
5 years ago
Google review
susie g
"My bracelets came back better than new. They sparkled and were exactly what i ordered. I was notified when they arrived, progress during, and when they were shipped back to me. This is a quality, professional company. 10 stars!"
5 years ago
Google review
Maryy Pena
"I was very pleased with their service. Prior to purchasing their services I spoke to Catherine, she was very helpful on giving me quotes and how to put in my order online . I dropped my package at their office and they shipped it to my house. They also polished every item , it was so shiny and clean . Loved what they did. Got a lobster clasp replacement & it..." Read more
5 years ago
Google review
Anthonia
"It was my first time, and I had a great experience from start to finish. I did everything online/mail. They were professional, courteous, responsive and they got the job done right and in a timely manner. I will continue to use their services in the future and recommend them to others."
5 years ago
Google review
Cassie Mc
"Highly recommendEd. Excellent work and amazing customer service. I will definitely use them again for future services. Thank you!"
5 years ago
Google review
"Repairs to the enamel on my ring look amazing. And my ring looks brand new. Appreciate your work. The experience was great. I can’t thank you enough."
4 years ago