John P.
Gastonia, NC
James M.
Jersey City, NJ
"I sent in my Seiko watch to get the battery replaced. The second hand was jumping every two seconds, an indication a new battery is needed. I was told I needed an "inspection" of the mechanism and was then quoted $180 to "repair" it. I had the watch returned, without the battery or repair. The crystal was scratched. This whole process took nearly three..." Read more
2 years ago
Ozzie M.
Berkeley, CA
"Do NOT, Do NOT, Do NOT send or bring your precious treasures here unless you want them RUINED with "supervisor" Jason (actually Jason Yakubovich the owner aka MJJ Brilliant aka Reshyne) calling to scream at you - the customer. . . STAY AWAY. FAR AWAY . . . . . . This is NOT a reliable resource."
3 years ago
Elaine D.
San Francisco, CA
"Terrible. Do not use this man. He is dishonest and does very poor work. He charged me 80.00 to soder 2 pieces, change a clap and repair a bracelet. The bracelet rebroke 2 hours of wear. When I returned. He blamed me. Awful service. Go anywhere else but here!"
4 years ago
Mia T.
New York, NY
"Their instruction is extremely unclear, and I went there to drop off (they automatically send me drop off instruction not shipping) . First of all you have to make an appointment to drop off, no shipping option is shown on confirmation, and the slot is only Mon-Thu morning. But I already paid so had to arrange this. The drop off instruction on my receipt sai..." Read more
4 years ago
Brenda F.
Bronx, NY
"I went in to have a brand new ring resized in pristine condition. What was returned was a ring with missing diamonds, scratches on the gold. After returning it and demanding it be repaired , it was returned to me again with Ill fitting diamonds. The owner was unapologetic. This place has the worst impersonal customer service. The sales people are uneducate..." Read more
5 years ago
"They may be good at polishing a ring or something simple. I had a watch in for repair, & although they got it functioning, it was shipped back running 10 minutes slow - per day! Quite an expensive 'repair' for a watch that is virtually useless. I emailed my concern & got NO reply, or offer to make it right. Will NOT recommend or use again."
a year ago
Yelp review