SERVPRO - TricitiesWest Reviews & Testimonials

5 (278)

Reviews: 278


5
100%
4
0%
3
0%
2
0%
1
0%

100% of customers would recommend SERVPRO - TricitiesWest

  Showing 5 star reviews only  

Dave Slemmer

Dave Slemmer star-alt star-alt star-alt star-alt star-alt

"Petra did a great job cleaning my mother-in-law's paintings and a vase that were damaged in a house fire. The Serv-Pro team was also helpful the day of the fire."

3 years ago

Google review

Debra tiedemann

Debra tiedemann star-alt star-alt star-alt star-alt star-alt

"After our fire, I called Servpro on the advice of my insurance agent. Michelle came to our home within a few hours. She explained the process and set an appointment for the crew to come. Somer and Remmy were out the next day and were very professional, patient and respectful while going through and tediously cataloging all of my items. I really appreciate..." Read more

3 years ago

Google review

Kent Paustell

Kent Paustell star-alt star-alt star-alt star-alt star-alt

"Ben and Kevin are awesome they work fast and are very respectful"

3 years ago

Google review

Cecilia Donnelly

Cecilia Donnelly star-alt star-alt star-alt star-alt star-alt

"Our furnace & A/C pump sprung a slow leak and after discovering it about a day later our floor was soggy to walk on. We called insurance and they sent 2 guys , Kevin & Benjamin from Serv Pro. They came in, quickly assessed the situation and took quick action tearing up as little flooring as possible to quickly stop the moisture from spreading into 2 other r..." Read more

3 years ago

Google review

Louis Alexander

Louis Alexander star-alt star-alt star-alt star-alt star-alt

"Used Servpro at the recommendation of my insurance broker and I must say I will never use anyone else. They came out for a simple water damage call due to a sprinkle leaking and then I called them out the following week for damage caused by a backed up pipe. (Bad luck, I know.) They were professional and courteous, and I knew that they were doing everything..." Read more

3 years ago

Google review

Beth Stafford

Beth Stafford star-alt star-alt star-alt star-alt star-alt

"The whole crew at Servpro was very quickly responsive, Michelle was at my house the day I called to check everything out and let us know what needed to be done after we found a hidden water leak in our walls. Venessa in the office is extremely responsive and kept me up to date on everything as they went along with a constant flow of emails. And the crew that..." Read more

3 years ago

Google review

Kay Laroche

Kay Laroche star-alt star-alt star-alt star-alt star-alt

"Chris, Juan, Ender, and Patty did an awesome job. They worked fast and were very friendly and helpful!"

3 years ago

Google review

Diana LaFemina

Diana LaFemina star-alt star-alt star-alt star-alt star-alt

"When our septic system backed into the house ServPro came quickly and stabilized the situation, removing the sewage water and cleaning and sanitizing the house for repair. We appreciated everyone's hard work and care. We were impressed by Chris, Ben, Renaldo, and Paulino and doubly impressed by the crew that came the last several days to tie a bow around the..." Read more

3 years ago

Google review

Kimberlee Krieg

Kimberlee Krieg star-alt star-alt star-alt star-alt star-alt

"Great experience having them come evaluate my home for remediation services. Knowledgeable, experienced and friendly!"

3 years ago

Google review

Mayra Osorio Rodriguez

Mayra Osorio Rodriguez star-alt star-alt star-alt star-alt star-alt

"Amazing company. Fast response. Respectful, greeted us and communicated with us. Thank you Somer, Esmeralda and Remmy for helping us through a hard time getting it all cleaned up fast!"

3 years ago

Google review

Celene Soto

Celene Soto star-alt star-alt star-alt star-alt star-alt

"The team that provided me with the service was great and very friendly. The communication was available for anything I needed. Thanks to all of you for your services."

3 years ago

Google review

Wayne Henderson

Wayne Henderson star-alt star-alt star-alt star-alt star-alt

"Kevin and Somre were absolutely fantastic! Fast, prompt, friendly, and professional! I could not be happier with thier work! They made a terrible situation so much better!"

3 years ago

Google review

Dona Holloway

Dona Holloway star-alt star-alt star-alt star-alt star-alt

"We recently encountered a burst pipe that flooded part of our home. We called ServPro and within an hour they arrived setting up fans to dry out the affected areas. Chris & Stephen were the two reps that came to our house. They were professional, polite and explained everything they were going to do to help resolve our issues. We worked with Esmeralda at the..." Read more

3 years ago

Google review

Dennis Homan

Dennis Homan star-alt star-alt star-alt star-alt star-alt

"Somer and Kevin are very professional and know their job. They made it easy for the contractor to install new sheet rock and removed equipment. Great team concept. They were always there when they said they would be. Always notified me prior to showing up. Esmeralda did a fantastic job scheduling the work. She always called me back quickly if I had questions..." Read more

4 years ago

Google review

Matt Armstrong

Matt Armstrong star-alt star-alt star-alt star-alt star-alt

"I had a problem with a leaking drain pipe under my home, I called the folks at ServPro and they were on it right away (same day!). They were every bit of professional, responsive, prompt and thorough. That includes everyone for answering the phone right on though to the Finance department. Last but not least, Paulino and Jose: thanks for what you do! I appre..." Read more

4 years ago

Google review

Leesa Duckworth

Leesa Duckworth star-alt star-alt star-alt star-alt star-alt

"Chris, Eric and their entire team did an amazing job getting all the water and subsequent damage out of our basement. They took great care in handling, cleaning and packing up our household goods and showed a really great work ethic the whole time. Their professionalism made an awful situation feel less awful because we knew we were not alone and the profess..." Read more

4 years ago

Google review

Christine Grogan

Christine Grogan star-alt star-alt star-alt star-alt star-alt

"Paulino & Jose these to guys are awesome, they helped us threw the whole process, always on time, very courteous, polite, did a great job . I love these two guys, did an awesome job. If I have another problem I want these two guys. Melissa was also a great help withy insurance. She was very knowledgeable thank you to her. THANK YOU SERVPRO!!!"

4 years ago

Google review

Joliene Stromberg

Joliene Stromberg star-alt star-alt star-alt star-alt star-alt

"Kevin, Jose and Paulino all worked on our project. They were well trained and able to answer our questions and complete all the tasks necessary to move the project on to the next level. Melissa also knows exactly what she's doing and provided us with immediate answers and direction with regard to any questions we had. The team that we worked with is very s..." Read more

4 years ago

Google review

Nanette Olson

Nanette Olson star-alt star-alt star-alt star-alt star-alt

"Servpro is an ideal company to work with. Somer and Eddy came out again because of a big wind we had and reattached the tarp that they had set up prior. This is truly an exceptional company to deal with. Esmeralda always kept us informed about our water damage. She was the perfect go-between."

4 years ago

Google review

Lindsay Stoyan

Lindsay Stoyan star-alt star-alt star-alt star-alt star-alt

"We called SERVPRO when we realized that the smoke cleanup in our home was a bigger job than what we could do ourselves. We are so grateful for Kyle, Debby and her team (Ikaika, Patty and Yuli, Migulina, and Koren.) They came in quickly and got right to work. They were quick to respond to ANY of our questions or concerns. Even watering our plants, and checkin..." Read more

4 years ago

Google review

Ken Engelhardt

Ken Engelhardt star-alt star-alt star-alt star-alt star-alt

"excellent service by Chris, and somer worth s 10 level score"

4 years ago

Google review

Joel Brown

Joel Brown star-alt star-alt star-alt star-alt star-alt

"Totally impressed with the Servpro gang Bobby Jones , Koren, Juan, Eric, and Steven , Michelle. You’re very professional job done , Would recommend them to anybody."

4 years ago

Google review

Nancy L

Nancy L star-alt star-alt star-alt star-alt star-alt

"We had a pipe burst on a Saturday afternoon. Our insurer sent out a ServPro team within a couple of hours. Steve and Jose got under the house to pull out insulation, etc. Team answered all our questions, dealt with insurance adjuster, etc. Made situation so much easier. Somer was awesome to work with. Answered so many questions. And with Ikaika and others, g..." Read more

4 years ago

Google review

Brenda Chilton

Brenda Chilton star-alt star-alt star-alt star-alt star-alt

"We can't tell you how much we appreciate your team during this stressful time. As you know, a suspension of operations for a small business such as ours could greatly impact not only us, but every one of our team members. Your flexibility in accommodating our schedule helped us to stay open except for a small portion of a day. And your team was so friendl..." Read more

4 years ago

Google review

desiree purdy

desiree purdy star-alt star-alt star-alt star-alt star-alt

"Chris and Steve were great! I would definitely use servpro again!"

4 years ago

Google review