SERVPRO - TricitiesWest Reviews & Testimonials

5 (248)

Reviews: 248


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100%
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100% of customers would recommend SERVPRO - TricitiesWest

nancy ramirez

nancy ramirez star-alt star-alt star-alt star-alt star-alt

"Victor was so easy to work with. Company was so prompt. Great experience."

9 days ago

Google review

Jorge Flamenco

Jorge Flamenco star-alt star-alt star-alt star-alt star-alt

"Very professional and nice. Good communication and super friendly👍"

13 days ago

Google review

PunkaSkrunk69

PunkaSkrunk69 star-alt star-alt star-alt star-alt star-alt

"Warren came in very professionally and understood our needs. Very prompt and courteous."

14 days ago

Google review

Amber Mitchell

Amber Mitchell star-alt star-alt star-alt star-alt star-alt

"Professional, friendly and efficient!! Great experience!"

23 days ago

Google review

Ashley May

Ashley May star-alt star-alt star-alt star-alt star-alt

"ServPro is top tier for customer service. Brandie is absolutely amazing at making sure communication and customer care are the #1 priority while, at the same time, somehow managing to do every other aspect of the job perfectly. Definitely highly recommend calling them first for your restoration/mitigation needs."

24 days ago

Google review

Sonia Roberts

Sonia Roberts star-alt star-alt star-alt star-alt star-alt

"Landen and Daniel came in, inspected the area, explain the process, went over every step necessary, answer all my dozens of questions, then we went over paperwork and signature and they went straight to work doing what they needed to do to start with the process. Very respectful young men, cordial and nice. Good workers. Very happy with them and the company..." Read more

a month ago

Google review

Doris Bruun

Doris Bruun star-alt star-alt star-alt star-alt star-alt

"Ray (construction manager) came through and resolved issues we had with original lead Mike. THANK YOU RAY FOR FINISHING THE RECONSTRUCTION OF OUR BASEMENT! After reconstruction, we had dry wall dust all over our newly remodeled basement. Ray sent an expert cleaning crew, Ezekiel, Yuli, Miguelina and they cleaned all the walls, furniture and floors in all ro..." Read more

a month ago

Google review

Nargis

Nargis star-alt star-alt star-alt star-alt star-alt

"Warren, Eric, and Remmy were incredible and really helped navigate the water damage I had. They calmed me down and walked me through the process. It's been incredible working with them and I can't thank them enough for their patience and knowledge and willing to go above and beyond to help me."

2 months ago

Google review

Linda McLean

Linda McLean star-alt star-alt star-alt star-alt star-alt

"Warren was great to work with. He went above and beyond checking things out in our crawlspace for us. He took pictures and explained things very thoroughly. I would totally recommend Servpro and definitely recommend Warren."

2 months ago

Google review

Holly

Holly star-alt star-alt star-alt star-alt star-alt

"Warren went above and beyond! He set my mind at ease and got the situation quickly under control. He was so courteous and thoughtful. 10 out of 5 stars! Thank you!"

2 months ago

Google review

jessica marroquin

jessica marroquin star-alt star-alt star-alt star-alt star-alt

"Warren was great, professional and personable!"

2 months ago

Google review

Amy York

Amy York star-alt star-alt star-alt star-alt star-alt

"They were here within the hour and started working right away. Warren was very professional and answered all my questions."

2 months ago

Google review

Dee Johnson

Dee Johnson star-alt star-alt star-alt star-alt star-alt

"These people were awesome. Yuli Maguelina, Daniel. Reliably , timely and consistently busy . Enjoyed them and all were working together. They deserve a bonus!! I Thank , these folks very much. Dee Johnson"

2 months ago

Google review

Dawnelle Davis

Dawnelle Davis star-alt star-alt star-alt star-alt star-alt

"Warren was able to meet with me and was very informational regarding the leak and damage we have found in our kitchen. He talked me through the possible problems that we may find, and the best scenario. He showed pride in his job and the company that he works for. I feel confident that his team will produce a result that we will be satisfied with."

3 months ago

Google review

Denise Sams

Denise Sams star-alt star-alt star-alt star-alt star-alt

"Thank you so much Warren, Chris & Garrett!!!"

4 months ago

Google review

Andrew Richardson

Andrew Richardson star-alt star-alt star-alt star-alt star-alt

"Daniel and Garrett were here first and did a great job mediating the situation for us, all the people that have been here checking on the equipment have been courteous and always called 10 minutes before showing up. Justin and Johnsey are picking up the equipment and have been courteous and helpful answering any questions we may have had"

4 months ago

Google review

Leslie Chavez

Leslie Chavez star-alt star-alt star-alt star-alt star-alt

"The fastest service for home repairs hands down & Awesome customer service from Warren, Johnsey and hainrick. Very grateful for these 3 people that came into our home very respectful and kind humans. Did I mention how smooth the whole process was despite how difficult unexpected water damage can be 10/10 would recommend"

4 months ago

Google review

Linda Glasspoole

Linda Glasspoole star-alt star-alt star-alt star-alt star-alt

"ServPro sent Warren to evaluate the water leak in my bathroom. He was so efficient, explained everything in detail and was very kind. I was also impressed with how he said he loves working for ServPro. Thanks Warren!"

4 months ago

Google review

Slate Haberman

Slate Haberman star-alt star-alt star-alt star-alt star-alt

"I recently had an excellent experience with Servpro Tri Cities West/Franklin County. Warren Ruiz came out to do an inspection on our house and was very helpful with explaining the next steps we should take and answered all the questions my wife and I had. Warren was very kind and knowledgeable. We have his business card and will be calling him if we need any..." Read more

5 months ago

Google review

Jerri Johnson

Jerri Johnson star-alt star-alt star-alt star-alt star-alt

"We really appreciate the time Warren, leo, eric, somer and meghan have taken to help me with Repairing our home."

5 months ago

Google review

Kristine King

Kristine King star-alt star-alt star-alt star-alt star-alt

"I'm glad for Servpro. Thanks to Chris, Garrett, Haunrick and Warren for all the work and time they spent drying floors & walls. They were very nice, professional. I would/will recommend Servpro."

6 months ago

Google review

T C

T C star-alt star-alt star-alt star-alt star-alt

"Leo, Remmy, Eric and Sommer where fantastic, couldn't have a better team, absolutely loved the communication from the beginning to the end. I hope to never have Servpro do a water clean up again, but if we're facing it I'll be sure to insist my insurance use them."

6 months ago

Google review

Diego Castillo

Diego Castillo star-alt star-alt star-alt star-alt star-alt

"All the guys were amazing very professional Leo, Johnsey, ezequiel, remmy. All of them did a great job."

6 months ago

Google review

Billie Meese

Billie Meese star-alt star-alt star-alt star-alt star-alt

"Leo has been very easy to work with always on time and very professional. Thank you for sending him to do our repair."

6 months ago

Google review

Brenda Kittelson

Brenda Kittelson star-alt star-alt star-alt star-alt star-alt

"The office staff are informative and helpful. The crew are knowledgeable l, professional, and thorough in their job. They also took the time to answer any questions we had through this process."

6 months ago

Google review