Richard Pender
Geoff
"I put 1 star because they are responsive and professional at the office. But the packing is terrible. They wrap furniture with PAPER! They don’t protect the corners or anything. So when I unwrapped the papers, most of the furniture was dented, smashed, and broken. Pieces of wood were gone. If you choose them, take the expensive insurance because most of your..." Read more
9 months ago
Emma Worth
"Avoid at all costs. We paid £1000 to have our belongings moved from London to Amsterdam, they told us they could deliver across two dates which were approx 2 weeks after collecting our stuff which my partner moved to the country especially to be in for as we had to time the drop off around a holiday just after this. After failing to deliver on those two days..." Read more
2 years ago
Barry Townsend
"NIGHTMARE Having had initial conversations with Adam regarding our move, we decided to go with Simpsons, what massive this mistake this was. We sent 42 images of every item that was to be collected and moved into storage, more conservations with Adam who assured us that transport would be provided with 10% extra capacity for our possessions at a quote of £70..." Read more
2 years ago
Google review
Maryam
"They are very unprofessional bad service horrible company for moving your furniture to abroad I find it they don’t care about customer at all and all the do Trying to get as much as money in advance and using All the excuses to not refund your money in case of cancellation. I won’t used them again and certainly wouldn’t advise Any one to take their busines..." Read more
2 years ago
terry turner-boutle
"LESS THAN 1STAR. Move from UK to S France. Crew were 1 day late and on the day of moving, said wanted to deliver 2 days earlier than arranged, on a Sunday. Two vans, 1 of crew couldn’t lift because of bad back. Had to get further help to lift heavy items. All crew were Romanian, English language very poor. Many things damaged. Everything just thrown in the g..." Read more
3 years ago
Google review
Jan DeCerce
"Horrible. Took them to court and won. One example of terrible service: paid for unpacking (arrived two days late) and was told them unpack and put on floor. Please don’t use them as they add hidden charges after they have your stuff. YES IN RESPONSE IT WAS YOU. PLEASE POTENTIAL CUSTOMERS CHECK COUNTY COURT JUDGMENTS AGAINST THESE CROOKS"
4 years ago
Google review
Lucas
"Initially, we had thought that we had chosen a great company with friendly people who cared. However, once we had signed things got a lot worse very quickly. Fundamentally, the packers are paid to stuff as much as possible into boxes as quickly as they can. If they have to destroy stuff to make it fit, so be it. Whatever has only emotional value, they are ha..." Read more
4 years ago
"1) Failed to schedule the delivery conveniently: At time of booking, and twice before it was scheduled, I told them I was not available 1st to 15 September for receiving, but they scheduled for 13th. They informed me that any change to their schedule would likely cause additional costs. 2) Poor packing destroyed an item of antique furniture 3) The insurance..." Read more
4 months ago