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220 reviews
4.8/5 average rating
Chris Richards
jack sandford
"Quality experience using SMC! They were helpful, professional and responsive throughout my purchase. Would strongly recommend to anyone!"
3 years ago
Anonymous
"Personable service. Easy to deal with. Professional. Helpful information. Liked the AA approval status. Used car my price range and will consider using in the future on the basis of my current experience."
3 years ago
Kristy Mailer / Matt Scruby
"Jamie and the team at smc Chelmsford was great from 1st contact to collecting new car a few days later Would highly recommend They have some great looking cars for sale"
3 years ago
Angela Humphrey
"From start to finish our experience has been one of brilliant customer service, kindness and expertise! Upon making an appointment to view a car, we then subsequently blew a tyre on our way to said appointment, Jamie and one of the guys jumped in a car and helped me and my mum by changing the tyre for us (at this point… they hadn’t even met us - just a brief..." Read more
3 years ago
Philippa Dandar
"The customer service was good, a little scatty and not massively reliable with timelines but polite and helpful however they really fell short when they expected me to pay for a car through a transfer when I had already told them I was paying by credit card. It is unrealistic to expect someone to have that much money in their account and when I told them I c..." Read more
3 years ago
Dr A SIMON
"Excellent service and communication. My first ever purchase from a dealer but from first enquiry I felt completely at ease. Reliable, helpful and knowledgeable staff. I am delighted with the car and impressed with the service. Would definitely recommend!"
3 years ago
India Aston
"Great service and my car was in amazing condition, very pleased."
3 years ago
Stella Asabi
"Very good customer service received, no delay"
3 years ago
Anonymous
"Car was delivered in good condition. Spec mentioned in website was genuine. Jamie was the sales representative I dealt. All questions answered whenever asked in related to car"
3 years ago
Anonymous
"Smc cars limited"
3 years ago
Adam Riddles
"Purchased vehicle with advertised mileage. Without looking noticed it had an additional 2500 on the clock. Major oil leak, air conditioning not working, brake light bulb not working. Tried calling the dealer and have emailed but i have been ignored."
3 years ago
penny maples
"Very efficient service and friendly staff"
3 years ago
Robert Watson
"My Father a Doctor, believed that folk who were tight with their money tended to be constipated. those who spent a lot could suffer from diarrhea!! I spent a lot but have had no trouble. Going the extra mile in dealing with my Wife and I."
3 years ago
Anonymous
"Great service, as a first time buyer they were so helpful from everything to helping with taxing the car to everything else. Communication was great, would definitely recommend."
3 years ago
Kavitha dara
"The service was good , we were sorted out with in 2 days"
3 years ago
Anonymous
"I recently part exchanged my car with SMC and bought another used car from these guys, the Chelmsford branch. Sadly the experience has been horrific. I was told by them from the off that they had lost the service history for the new car which should have rung warning bells.. but we continued with the purchase and they said I could collect on Tuesday. Then it..." Read more
3 years ago
Reginald Parkinson
"Customer service was excellent from every staff that I interacted with during my transaction. The sales manager Jamie was brilliant and was flexible to meet bring my collection forward by 2 days. Reg"
3 years ago
STEVE G.
"For me, good service is less about what happens when all goes well and more about what happens when things go wrong. The car I purchased developed a fault on it's first outing. These things happen. When I contacted SMC they were very apologetic and helpful. Once I had returned it, it was not only properly repaired but returned to me at my home almost a hundr..." Read more
3 years ago
Anonymous
"Very poor customer service. Enquired about a car and was told it was in storage; they would phone me back IF they could get it to their sales lot. No phone call came; over the following days, they increased the price by £500! I can only imagine what the after sales care must be like"
3 years ago
Leigh Beuttell
"First class service from SMC - absolutely recommended."
4 years ago
Fola
"Excellent Customer Service. Car was delivered as promised. The purchase was easy with their great finance. I love the car. Thank you."
4 years ago
Anonymous
"Easy transaction from start to finish. Very helpful on the phone and in person with customers best interest. Would recommend."
4 years ago
Anita Neale
"Just brought my car. Great service and happy staff who are attentive to your needs. Would definitely buy a car from them again."
4 years ago
Kai Smith
"Amazing service, went above and beyond to help out and get me the car I was looking for! Highly recommend"
4 years ago
"Jamie handled the sale, very personable and polite, no messing around. Very pleased with my new car, everything I hoped it would be, Jamie even put some fuel in the car as it was a bit low. Supplied the car with a new mot, which required a couple of repairs first, no quibbling, carried out straight away. I would definitely recommend this company"
3 years ago