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220 reviews
4.8/5 average rating
Karl B
Howard W
"Car sales was very efficient and helpful in every way. The Jaguar Estate brought was excellent in condition as described. A Jaguar friend said he had not seen a better car for the year."
3 years ago
Josh M
"Purchased a van through SMC and I have no complaints. Vehicle was as described and a couple of niggles which they took care of, no quibbles. Overall 10/10."
3 years ago
Mark B
"Phoned to view a Vauxhall Zafira at their Shenfield site. Told to go on Wednesday. When I arrived no car to view. Guy I spoke to promised he was going to arrange for a car to be driven to my house, later that day, to view. Left contact details. Never contacted again. Phoned on Friday to enquire what happened and was promised a call back within 20 minutes. Ne..." Read more
3 years ago
Simon T
"Contacted them at 11am and was told they'd call me back in 30 minutes. Called them back at 3pm to ensure they had my correct number, and once again I was told that they'd call me back. If I can't trust them to do something as simple as call me back, I definitely can't trust them to sell me a car."
3 years ago
sarah G
"Very friendly and efficient sales guy couldn’t have been more helpful. Part exchange purchase made super easy for me. Thoroughly recommend this car sales team. Thank you"
3 years ago
Suzi L
"Very safe and practiced Covid safety protocols. Informative, knowledgable and professional. No pressure or hard sell, would highly recommend SMC 😀"
3 years ago
Hollie S
"Absolutely amazing experience with them at SMC! Couldn't ask for a better service and extremely lovely staff. Definitely recommend going to them for a car, I'm sure I'll be back in the future and will be telling everyone to go here!"
3 years ago
Marco T
"Bought a fabulous Audi A4 estate S-line for my wife in January 2021 from this dealer. The sales man was really kind and Thanks to his help I also managed to save quite few money on my finance. The car has been delivered in perfect conditions, we are really enjoying it. Highly recommended, we’ll buy again from them."
3 years ago
James D
"SMC, A pleasure to deal with. Helpful, welcoming and trustworthy. A great selection of vehicles on both sites with cheerful and friendly staff."
3 years ago
Nicola C
"Great service by the staff, car was ready early for me to pick up with all paperwork and the car was sparkling clean. Excellent I’d recommend."
3 years ago
Connor C
"Gave me a car without things that came on the spec & still haven’t sorted it... knowing the issue has been there since the car was bought. Many ongoing issues, they ignore emails, promise things that are never done & you constantly have to chase. I am fed up now of chasing them, but will be leaving truthful reviews to save people this issue in the future whe..." Read more
3 years ago
Mufid H
"Great customer service, great cars would definitely use again. Highly recommended with a great choice of quality used cars at a very competitive price. Thanks James M Hassan"
3 years ago
Lee E
"Car was damaged from time of looking at it to the time of collection was told not our problem we have already been paid"
3 years ago
Amber L
"Bought a car during lockdown at smc. No pressure in buying the car. Smooth & easy transaction. Great service"
3 years ago
Ruth C
"Great experience buying my car. First time I’ve bought through a dealer, and with the added COVID protocol, it was simple. Very pleased. Thank you."
3 years ago
Stephen M
"I found the sales men to be honest and helpful. All issues I wanted attended to were done . I would highly recommend anyone to buy from this dealer. The staff were happy to accommodate all my requests in a speedy and professional manner."
4 years ago
sid B
"Helpful friendly and approachable staff who did not stick on our shoulder giving the hard sell. Battery in remote key fob failed and they offered to bring one to our home. Would certainly head there again."
4 years ago
michael G
"Very helpful staff all round, Jamie was a great salesman, very helpful, Polite, professional and made buying a car easy and rewarding. After I had missed out on the car I wanted to purchase, as it was sold just as I was making enquiries about it. He helped me find another in their stock! Definitely would recommend the company and would purchase from again."
4 years ago
James G
"Second car this year we have bought through SMC. Again very helpful, did all works agreed before collection."
4 years ago
carole E
"I purchased a car the other day from SCS and thought I'd drive it around for a few days to see how it drove before giving feedback. I love the car, it drives perfectly. I felt a bit funny going into the place incase the cars were gonna be too expensive but they had quite a few cars at the back which i didnt realise. I saw cars easily in my budget as well..." Read more
4 years ago
Rachel G
"Excellent car sales company, very happy with my car"
4 years ago
paul M
"Joe arranged to have the car delivered to our home for a home inspection and test drive the day after we enquired after the car. Even sent us a video of the car, the car was everything Joe had described , could not fault the service we received from everyone at Shenfield Car Sales . Would highly recommend them ."
4 years ago
nicola F
"Good selection of vehicles, helpful staff and fair prices. Next time I need to change my car I’ll definitely look here again despite being an hour away for me."
4 years ago
dean B
"All the staff we dealt with were very helpful and friendly."
4 years ago
"Great service, had the car ready for when they said"
3 years ago