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Kavitha dara
"The service was good , we were sorted out with in 2 days"
3 years ago
Anonymous
"I recently part exchanged my car with SMC and bought another used car from these guys, the Chelmsford branch. Sadly the experience has been horrific. I was told by them from the off that they had lost the service history for the new car which should have rung warning bells.. but we continued with the purchase and they said I could collect on Tuesday. Then it..." Read more
3 years ago
Reginald Parkinson
"Customer service was excellent from every staff that I interacted with during my transaction. The sales manager Jamie was brilliant and was flexible to meet bring my collection forward by 2 days. Reg"
3 years ago
STEVE G.
"For me, good service is less about what happens when all goes well and more about what happens when things go wrong. The car I purchased developed a fault on it's first outing. These things happen. When I contacted SMC they were very apologetic and helpful. Once I had returned it, it was not only properly repaired but returned to me at my home almost a hundr..." Read more
3 years ago
Anonymous
"Very poor customer service. Enquired about a car and was told it was in storage; they would phone me back IF they could get it to their sales lot. No phone call came; over the following days, they increased the price by £500! I can only imagine what the after sales care must be like"
3 years ago
Leigh Beuttell
"First class service from SMC - absolutely recommended."
3 years ago
Fola
"Excellent Customer Service. Car was delivered as promised. The purchase was easy with their great finance. I love the car. Thank you."
3 years ago
Anonymous
"Easy transaction from start to finish. Very helpful on the phone and in person with customers best interest. Would recommend."
3 years ago
Anita Neale
"Just brought my car. Great service and happy staff who are attentive to your needs. Would definitely buy a car from them again."
3 years ago
Kai Smith
"Amazing service, went above and beyond to help out and get me the car I was looking for! Highly recommend"
3 years ago
Getulio Da Silva
"Amazing quick service and communication, after a really bad experience with another dealer, I have found the car I like called them came in and drove away in just over an hour. Fantastic service."
3 years ago
Anonymous
"The staff were friendly and efficient. I did not feel pressurised at all which was good. Everything was processed quickly and I am happy with my purchase."
3 years ago
Matt R
"Fantastic service from start to finish, so helpful, from my first phone call about the car to today’s collection. The whole sales and admin team were first class, with special thanks to Jamie. Would definitely recommend to friends and colleagues, very happy with our new car."
3 years ago
Emily Webb
"Very friendly and helpful! Made my experience buying my first car seamless. Really responsive, offered advise and felt they were willing to get the best deal for me."
3 years ago
richard Ogg
"Yes was a good friendly experience all the staff where very nice and I'm happy with my new car"
3 years ago
Joe H
"Very helpful and friendly service. I'm happy with my new car (Aygo)! Thanks Jamie & others"
3 years ago
Daniel Patton
"Really easy from start to finish. Did a full service and mot along with fixing some paintwork, which looked great. Car runs very well too."
3 years ago
Symon B
"Bought car temotely, car as described and well presented on delivery"
3 years ago
Louise P
"very helpful and accommodating, easy process and enjoyable experience buying a car"
3 years ago
patricia H
"Very friendly Good service Very happy Would recommend"
3 years ago
Cmeron M
"Very good experience. The salesperson was a good guy and dealt with everything very professionally."
4 years ago
Dean S
"Purchased a car from SMC Car Sales Limited (Shenfield Motor Company) on the 29th May, Travelled over 4 hours to see the car that I was told was in perfect condition with only 15000 miles on the clock. (actually had 17000miles on). When arrived at the dealership the car its self was not in perfect condition far from it, the rear bumper was all paint flaked..." Read more
4 years ago
Liam B
"Brilliant, Jamie was really helpful and helped me sort everything out"
4 years ago
Stephen H
"Fantastic customer service, quick, clear and very friendly. Helped out with all the paperwork. Great selection of quality cars. Would definitely recommend 👍"
4 years ago
"Great service, as a first time buyer they were so helpful from everything to helping with taxing the car to everything else. Communication was great, would definitely recommend."
3 years ago