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Zaprian
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: No. Ready on time: No."
2 years ago
Kathryn H.
Cambridge, MA
"I would probably give this 3.5 stars if I could. I picked Somerville Auto Center because of the wonderful reviews and the service was almost great, but missed the mark. First, the pros:- They agreed to evaluate our bumper damage next day and gave us a punctual (and I believe fair) quote- Very friendly service in person- They detail your c..." Read more
3 years ago
Jolly
"The technicians seem nice enough but they have a clear lack of communication. had to call many Times to get an update on my car. Despite the fact that they promised they would call me they never Would. Lack of communication Kept informed: No. Ready on time: No."
4 years ago
Raul
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: No."
5 years ago
Lisa
"(GMC owner) Repair Quality: My car was scheduled to be completed on 2/12. I picked up my vehicle on 2/22 and is still pending two more repairs. When I picked up my car and drove home. I noticed the rear wiper wasn’t working properly. It was wiping upside and my driver seat side the seat adjuster cover was broken. The shop was generous to pay for my rental ca..." Read more
5 years ago
Kevin W.
Boston, MA
"Update: I'd love to use them again...if they would ever call me back.. I tried to get a quote for my cars rear bumper, rear quarter panel, left door ding. I showed up...couldn't get a quote because the adjuster was out, no problem there, they took photos and never called me back. Fine they're busy, when i went in there the first time they weren't as busy s..." Read more
12 years ago
Kevin W.
Boston, MA
"Update: I'd love to use them again...if they would ever call me back.. I tried to get a quote for my cars rear bumper, rear quarter panel, left door ding. I showed up...couldn't get a quote because the adjuster was out, no problem there, they took photos and never called me back. Fine they're busy, when i went in there the first time they weren't as busy s..." Read more
12 years ago
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: No."
2 years ago