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James
"Fantastic job! First of all, my car looks great. It literally looks brand new. Secondly, the customer service Definitely will recommend them to a friend. Kept informed: Yes. Ready on time: Yes."
5 months ago
Carlos
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
5 months ago
Joan
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
5 months ago
Jamie
"Didn't receive enough updates. always had to call for them I I Kept informed: No. Ready on time: Yes."
7 months ago
Ashley
"Overall repair was good. Personnel was helpful and nice when talked to them. However would have appreciated more communication from them for a more I accurate timing of when my car would have been ready. was told couple days then reached out they actually said Much longer. Kept informed: No. Ready on time: No."
9 months ago
Talya
"Great repair! They worked hard to make sure was satisfied with my experience Kept informed: Yes. Ready on time: No."
a year ago
Meghan
"The repair took about two weeks longer than expected, and when I called after two weeks to see if it was ready I was told they’d call me back with an estimate for how much longer they’d be, but they never did. The work was extremely high quality, and I think it was worth the wait. Kept informed: No. Ready on time: No."
a year ago
Sandra
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
a year ago
David
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: No. Ready on time: No."
a year ago
Lesly
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
a year ago
Djamel
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: No."
2 years ago
Jung Youn
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: No. Ready on time: No."
2 years ago
Robert
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: No. Ready on time: Yes."
2 years ago
Brian
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
2 years ago
Claire
"Called several times check my car and they always said they would call back with updates but I they never did. always had call again. Kept informed: No. Ready on time: Yes."
2 years ago
Amanda
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: No. Ready on time: No."
2 years ago
Guy
"(Toyota owner) High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
2 years ago
Edwin
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: No."
3 years ago
Andrea
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: No."
5 years ago
Javon
"Too much mislead information and not being able to understand my policies Kept informed: Yes. Ready on time: No."
5 years ago
Dana I.
Cambridge, MA
"I'm pleased with my recent experience with Somerville Auto Center. I called them up to see if they could look at my car, which had been abandoned in an East Boston hotel parking lot by my roommate with an unidentified 'over-heating problem.' They were very friendly and accommodating, and offered to send a tow-truck out to the car to save me the trip. They..." Read more
13 years ago
Dana I.
Cambridge, MA
"I'm pleased with my recent experience with Somerville Auto Center. I called them up to see if they could look at my car, which had been abandoned in an East Boston hotel parking lot by my roommate with an unidentified 'over-heating problem.' They were very friendly and accommodating, and offered to send a tow-truck out to the car to save me the trip. They..." Read more
13 years ago
"High marks for likelihood to recommend, repair quality, and customer service. Kept informed: Yes. Ready on time: Yes."
5 months ago