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904 reviews
5/5 average rating
West Coast Rey
Christopher Keough
"Love the personal touch they give to every purchase, no matter the size. They make you feel like part of the family. I have purchased three excellent instruments and many parts, strings, etc. from TAS. I’m sure I’ll purchase a lot more in the future as well. Staff is awesome! Chapmans are awesome! YouTube channel is awesome!"
a year ago
Google review
Tobias Gibson
"One of the few great online Eastman retailers out there. They sent me a guitar with a perfect setup and it was shipped the day after I ordered it. I Highly recommend this place."
a year ago
Google review
Julian Davis
"I’ve been several times and the chapmans always have the cool new gear you want on the internet. Thanks y’all!"
a year ago
Google review
Michael Guzman
"One of my favorite guitar stores and probably the best for online orders. They will do online Zoom chats to demonstrate any guitars you are interested in. For Eastman and Atkin guitars, they are tops. I bought my Eastman E4000 from them last year. The store stocks a majority of the items I’m looking for, including Bluechip picks. As a bonus, they have a ve..." Read more
a year ago
Google review
Eli Kacprowicz
"Staff was very nice and knowledgeable!"
a year ago
Google review
Patrick Blakeslee
"I bought a Eastman e20d-mr-tc with Madagascar rosewood from the acoustic shoppe and everyone treated me really great. I put a down payment to secure a spot since I knew there was going to be a limited run. Corey would check in with me when my spot came up and was sent pictures of the two that came in so that I could choose for myself. I was waiting on a payc..." Read more
a year ago
Google review
Jon Morrison
"They always ship quickly"
a year ago
Google review
sean kerlin
"Ordered a tone guard for my mandolin from these kind folks because I wanted to support a local shop. They shipped my order quickly in a well packed box and included a nice thank you note, a sticker, some picks and a gift card! Next time I'm down in Springfield I'm stopping in to thank you personally. Highly recommend the acoustic shoppe."
a year ago
Google review
Bird Mullen
"I bought a banjo from the Acoustic Shoppe online and it was an amazing experience. They were very great at communicating and even put new strings on the instrument without an extra charge! I've been going through a really tough time and the kindness that these guys have shown has meant a lot to me."
a year ago
Google review
Palolan (Katabtic)
"Excellent service!!! Product arrived fast and in perfect condition! Best prices I could find! Will be shopping there again!"
a year ago
Google review
Greg JK
"Great People and a Great Place to by a Mandolin!!!!!"
a year ago
Google review
Markuson
"Fantastic service, follow-through and amazing help is finding a product I’ve searched for but had not found. Went above and beyond with phone calls and connections to find a great solution. I’m 2000 miles away, and never been there before, but that didn’t matter. Highly recommend The Acoustic Shoppe. Thank you!"
a year ago
Google review
Steve Carper
"Super fast and friendly customer service for online orders. I can’t wait to visit the shop in person some day!"
a year ago
Google review
Kevin Clinton
"I needed some work done on my 12 string and they were able to get it done. Very reasonable pricing and fast."
a year ago
Google review
datsyuk 13
"Very responsive!"
a year ago
Google review
Karen Stockdale
"Absolutely one of the best music shops I've been to!!!! Very helpful and informative. Absolutely love my new Eastman 515 mandolin can not put it down!!!! I would highly recommend you vist them in person or on line. Life time customer!!!!"
a year ago
Google review
Randall Ventresca
"Easy, clear ordering process. Great selection of instruments🙂"
a year ago
Google review
Jemm
"These people are absolutely fan-fricken-tastic. I enjoy their knowledge of the instruments, their care for the small business and their team, as well as how they all are just positive uplifting people. They have a great selection of acoustic guitars/mandolins, and are always ready to help out. We got a great little guitar for my father to enjoy here and ther..." Read more
a year ago
Google review
Justin K
"Big thanks to Tyler C. at the shop! Go see him if you need any gear!"
a year ago
Google review
Douglas Bell
"Superb customized customer service. These guys are pros. And very easy to work with. I will not hesitate to do business with them again. Very very very highly recommended!"
a year ago
Google review
Tristan Bourne
"I needed a gig bag for my sons new/used Breedlove and found one thru reverb at the acoustic shop. Competitive price was the draw for me. The reverb page showed a guitar in the the bag, and I think a lead off picture should be with out it, but nice to see the fit and finish. Communication was great! Shipped immediately. Bonus of a 5$ gift card and a few picks..." Read more
a year ago
Google review
Tyler Boise
"Great selection, fast service. I've been watching their videos on YouTube for a while now and decided to give these guys a shot instead of using the jungle website. I'm glad I did."
a year ago
Google review
John Nolan
"I recently purchased a second guitar from The Acoustic Shoppe. The service I received from the staff was terrific. Any questions I had were answered quickly and I even had a video chat to look the Eastman E20D MRTC over. I did have a glitch with another instrument but after discussing the issue with members of The Acoustic Shoppe team a return was made and f..." Read more
a year ago
Google review
Bill Neale
"Tyler was excellent to work with! Thank you. I love the Acoustic Shoppe!"
a year ago
Google review
"The folks here are just true to their word when describing these guitars online. I'm in California so I cannot just walk into the Acoustic shoppe and check guitars out, but they have earned my trust and confidence. When they say, these are phenomenal buys and deals, they are. When they say, these guitars will sell fast and be gone soon, they will. They are..." Read more
a year ago