Google 
1,473 reviews
5/5 average rating
Maxwell Lopez
George Young
"Online using the AI actually was a big help surprised me. My order came with no problem. It was packed very nicely. Nice touches was a card inside thanking me with a decal. I'm impressed as my order didn't cost that much. Now I got two token picks and wow! They actually making a difference playing over just Primetone. Primetone is a good pick however Token i..." Read more
3 days ago
Google review
James Driscoll
"Easy to use ordering on the website, knowledgable chat answered all of my wuestions very quickly. The Chapmans have been a big help with educating me fas a beginer on the Mandolin. Love the comparison and educational instrument videos. Very helpful, and they are very funny!"
3 days ago
Google review
Randy Luna
"The shop had alot to choose from and the atmosphere was very welcoming. Jonas was very helpful getting me the mandolin that I was wanting. I’ve been playing it for a week or so now and couldnt be happier with my choice. Thanks again to everyone at the Acoustic Shoppe for excellent service."
4 days ago
Google review
Scott Danley
"Incredible customer service! The perfect buying experience. Fast delivery, thoughtful packaging, the temperature sensor, the 23 point inspection. Everything you could ever want when buying a new guitar. This place goes over and beyond anyone else in the business and I couldn’t be happier with my purchase"
7 days ago
Google review
Jeff Buehner
"I purchased a Boucher BG-42T G from TAS. I had a lot of questions before buying and talked with Corey Kirkland. He was deeply knowledgable, professional, friendly and helpful and patiently answered my myriad of questions. As promised, two days later the guitar arrived in perfect condition. Somehow, TAS made buying online as personal as if I were physically i..." Read more
7 days ago
Google review
Joe Szabo
"100% satisfaction. Great products and service. You won't be disappointed."
8 days ago
Google review
westin g
"I ordered a "Tone-Gard" from the Acoustic Shoppe online, and was extremely surprised by how fast they got it shipped out. It arrived in perfect condition, and had a personal note from the shop, along with some goodies. I just happened to stumble across them on Reverb when I was looking for the Tone-Gard, and didn't even notice they were in Springfield unti..." Read more
9 days ago
Google review
Anna White
"We talked with Sean at the Acoustic Shoppe before we left on our way home to Oklahoma while looking for a pretty specific guitar. He LOVES his trade and is very good at it! He had a fantastic attitude, was incredibly knowledgeable, didn’t try to push too much when it came to selling us on guitars. He cared about the trade so much more than the $. We left the..." Read more
9 days ago
Google review
John Soutee
"I was looking for information regarding the new Eastman 25SS V and found out online that The Acoustic Shop was the number one Eastman dealer in the Country. With that I decided to pay them a visit. I was very impressed with the shop and staff. Many, many beautiful guitars to look at along with all the equipment you would ever need. Confidence level is high t..." Read more
10 days ago
Google review
Ray Boyce
"Outstanding service via Sean with exemplary patience helping to get an order shipped straight to the workbench"
10 days ago
Google review
Zac Sheppard
"The support Austin gave me via email and phone made it feel like I was in the shop. Fast and honest answers."
10 days ago
Google review
LTINFP R2J2
"Excellent place to learn about and buy guitars. Top tier knowledgeable, kind, sincere customer service."
11 days ago
Google review
Jimmy Buehler
"Could not be more pleased with their service. Did a virtual consult with Jonas and he was amazing. I still had more questions the next day and Austin was the man too! Support this small business, and be sure to check out their YouTube channel!"
11 days ago
Google review
Dababster1
"I had a great experience purchasing from the Acoustic Shoppe. I was able to view their inventory online and then made a call because I didn’t see what I was looking for, Eastman 1Ess-SB, in stock. I spoke to Shawn in their sales department and found out they had received a shipment of new guitars in that day. He checked the new inventory and they had wha..." Read more
15 days ago
Google review
David Montgomery
"I have followed the Acoustic Shoppe for years and appreciate their business model, transparency, the inspection before shipping, return policy and just great owners and employees. Sprung for a Martin today for the final test!"
15 days ago
Google review
William Merchen
"Quick delivery, exactly what I was looking for, this was a great experience! Thanks guys."
16 days ago
Google review
John Luce
"I have never dealt with The Acoustic Shoppe before and I took a chance based on recommendations on You Tube. What a great group of folks. Wonderful customer service and the guitar was set up very well and arrived very quickly. I look forward to buying another guitar from the Acoustic Shoppe very soon."
17 days ago
Google review
David Jones
"I just "restarted" learning acoustic guitar after a decent one was given to me by a relative, but it needed strings and other adjustments. The Acoustic Shoppe was very helpful, and it sounds great after the adjustments. Couldn't be happier."
18 days ago
Google review
Greg DiNatale
"I could not ask for better service or ease of ordering."
18 days ago
Google review
Ken Piarulli
"I spoke with two people - Jonas and Corey - and they were both very friendly, informative and helpful. Although I just placed the order, I'm very impressed with The Acoustic Shoppe."
22 days ago
Google review
Tom Formanek
"So easy to work with. Great stock at great prices too."
23 days ago
Google review
Rack Sack
"Have purchased several items in-store and on line. Have always received a quality product with great customer service and very fast shipping."
24 days ago
Google review
Robert Hackendorf
"I purchased an Eastman E10SS recently. The customer service from the Acoustic Shoppe was outstanding. The guitar I received was set up flawlessly-- it was customized to all my preferences. All my questions were answered along the way and I could not be happier with my experience. I recommend the Acoustic Shoppe without reservation."
24 days ago
Google review
Gary Levesque
"Great communication; quick shipping. Couldn't ask for more!"
a month ago
Google review
"The Acoustic Shoppe is certainly the best online dealer of gear and instruments that I have ever worked with. I ordered an Eastman MD505 in late June. The mandolin was set up with my string preference upon request and shipped the following day. When it arrived I was absolutely amazed with the care taken in the packaging. Just the other week I ordered an Ear..." Read more
3 days ago