The Acoustic Shoppe Reviews & Testimonials

5 (1,013)

Reviews: 1,013


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100% of customers would recommend The Acoustic Shoppe

Curt Strickland

Curt Strickland star-alt star-alt star-alt star-alt star-alt

"I had a great experience with Jeremy from the Acoustic Shoppe. He helped with selecting the correct capo sizes for my instrument, and also was very helpful in assisting me finding a great guitar to fit my playing style. Very satisfied so far."

a day ago

Google review

Dustin Jackson

Dustin Jackson star-alt star-alt star-alt star-alt star-alt

"Man what can I say ...... this was the best experience! They didn't have the guitar I was looking for, but they said they would check on ordering it and would get back with me. They did just that! They kept their word and now my guitar is on its way !!!!!!"

2 days ago

Google review

Cole Amos

Cole Amos star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable and friendly staff they have there. Highly recommend this establishment!"

3 days ago

Google review

Steve Roth

Steve Roth star-alt star-alt star-alt star-alt star-alt

"I just had my first transaction with The Acoustic Shoppe on the phone. I had a great experience. They were very friendly and very helpful. They were also very patient with my questions. I would highly recommend them if you are looking for an acoustic guitar and I will be doing business with them again."

4 days ago

Google review

James Gheen

James Gheen star-alt star-alt star-alt star-alt star-alt

"This store is awesome. These guys do a phenomenal job of running a top notch music store in my opinion. Their guitars are amazing. Some of the most amazing guitars I've ever played are in there. Their sales guys do an awesome job as well. They are friendly and informative, not pushy, and they are extremely helpful. I've been to the store twice. It's w..." Read more

7 days ago

Google review

Nate Meister

Nate Meister star-alt star-alt star-alt star-alt star-alt

"Just a great staff and an amazing selection of acoustic guitars and mandolins!! The selection is vast and pristine, hitting so many great price points. The staff is not only knowledgeable they can all shred heavily on their instruments! They have a great YouTube channel and it’s a must watch! Great customer service! A+++ this place is a candy store for your..." Read more

8 days ago

Google review

Dr. Gruesome

Dr. Gruesome star-alt star-alt star-alt star-alt star-alt

"I've come to the acoustic shoppe for several items, mostly banjos. They've never let me down with their top of the line gear and top of the line staff ready to answer any questions. That banjolele is coming home with me in 2025 and I can not wait! Also subscribe to their YT channel where they Stream unboxings of instruments, live music and so much more!"

10 days ago

Google review

Rocky Simmons

Rocky Simmons star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe is a great place for your musical needs. And the staff there are friendly and very knowledgable."

10 days ago

Google review

David Sadler

David Sadler star-alt star-alt star-alt star-alt star-alt

"Worked with Austin Handley. Professional, kind, very helpful, encouraging without being forceful. All his colleagues exceptionally friendly I was very comfortable visiting/ shopping there, treated as if we all had known each other for a long time Very satisfied and thankful."

11 days ago

Google review

Steve Daderko

Steve Daderko star-alt star-alt star-alt star-alt star-alt

"Good selection of instruments and accessories. Knowledgeable staff that were able to guide my purchase. On line process was effortless."

11 days ago

Google review

Kale Moneyhun

Kale Moneyhun star-alt star-alt star-alt star-alt star-alt

"The staff were super friendly and knowledgable making for a great atmosphere. They have an awesome selection from makers you don't see very often and are well worth a detour if you're passing through the area!"

11 days ago

Google review

Stanley Staples

Stanley Staples star-alt star-alt star-alt star-alt star-alt

"I made a purchase on line and got a phone call about 15 minutes later..wow I'm talking prompt, friendly service. The next morning I changed my mind on the strings I chose so I called in before they opened and left a message. They called back after opening and said it would be no problem to change to other strings. The best customer service anyone could ask f..." Read more

11 days ago

Google review

Carl Honeycutt

Carl Honeycutt star-alt star-alt star-alt star-alt star-alt

"Great company to do business with thanks 😊"

12 days ago

Google review

John Leone

John Leone star-alt star-alt star-alt star-alt star-alt

"Thank you for your help with my order. I called first to make sure I was ordering the right capo. The person on the phone was really helpful!"

12 days ago

Google review

Noah Anderson

Noah Anderson star-alt star-alt star-alt star-alt star-alt

"Fantastic experience buying my new Iris acoustic guitar online from these guys. From the videos posted online with well-recorded sound samples and honest reviews, to the packing/shipping and after-sale customer service, clearly the whole process has been carefully thought out by the team here. Thanks guys!"

12 days ago

Google review

Tony Leonardi (Tony)

Tony Leonardi (Tony) star-alt star-alt star-alt star-alt star-alt

"Love these guys and gals! Great prices fast shopping and very kind. Great YouTube channel too! Peace"

18 days ago

Google review

Tim B

Tim B star-alt star-alt star-alt star-alt star-alt

"This is a sweet little boutique here in Springfield that has a good selection of unique acoustics and other instruments of varying price. I got my Breedlove 12 string guitar from them and am very happy with the purchase, especially after finding it here for $200 less than another local competitor I was about to buy it from. In this age of E-Commerce where T..." Read more

19 days ago

Google review

Keith Shelley

Keith Shelley star-alt star-alt star-alt star-alt star-alt

"Awesome customer service! Great people. A pleasure to buy from!"

22 days ago

Google review

David Lambert

David Lambert star-alt star-alt star-alt star-alt star-alt

"Great selection. Knowledgeable staff. Good prices. 51 y.o. who played in my youth and wanted to get back into playing. Jeremy showed me an Eastman and Breedlove guitar that would fit my playing style and budget. I ended up purchasing a Eastman E1 OMCE-DLX guitar. The guitar is in great condition and sounds good. Now to relearn all I forgot."

25 days ago

Google review

Mark Wheelock

Mark Wheelock star-alt star-alt star-alt star-alt star-alt

"Fantastic experience. We first came by to look at guitars for my son one evening before closing time, and Corey showed us guitars for an hour. Never once was he pushy or trying to make a sale. We ended up buying a guitar at another store, but not because their selection wasn’t outstanding. I dropped in today to look at banjos, and Corey remembered me a..." Read more

a month ago

Google review

Pamela Forant

Pamela Forant star-alt star-alt star-alt star-alt star-alt

"The reason I buy from smaller retailers is because I value customer service. The Acoustic Shoppe’s customer service is the best I’ve experienced in a long time. I ordered a guitar on line and a short time later I get a call asking if I had any questions or anything I would like to know about my purchase, I mean who does that, the Acoustic Shoppe that’s who...." Read more

a month ago

Google review

Conch Hampton

Conch Hampton star-alt star-alt star-alt star-alt star-alt

"Drove from Tulsa to buy a Bourgeois M5F mandolin. Great store & great staff. I’ll be making more trips in the future."

a month ago

Google review

Michael Snyder

Michael Snyder star-alt star-alt star-alt star-alt star-alt

"Bought an Eastman PCH2. Any guitar under $500 has no right to look, sound, and play this well. Shipped super fast. Packed like they were shipping the most expensive guitar on earth. Couldn’t be happier"

a month ago

Google review

Jarett Schadlich

Jarett Schadlich star-alt star-alt star-alt star-alt star-alt

"I came from the east coast to search out a specific guitar. Everything was setup well, the staff was immediately helpful, knowledgeable and pleasant. That store is beautiful inside, all those guitars to choose from as well, I was impressed."

a month ago

Google review

John Piscitelli

John Piscitelli star-alt star-alt star-alt star-alt star-alt

"Superior buying experience! If you’re looking for a company that goes above and beyond to exceed your expectations, this is the one! I am only sorry that I can’t leave more stars!"

a month ago

Google review