904 reviews
5/5 average rating
John Hrovat
D Wattdigitty
"Great experience! All of the staff were very knowledgeable and courteous. With superior customer service, quality instruments, and willingness to meet you where you are - they have my vote of confidence. Thanks again!"
a year ago
Google review
Vincent Caputi
"These guys are great"
a year ago
Google review
Drake Ford
"Very helpful and great customer service! I feel at home when I go there! I’ve been using them for a while now and will continue for the rest of my life!"
a year ago
Google review
Briar Douglas
"Such a cute place!! The staff was super friendly! I had my ukulele and guitar restrung and they had them both done in just 3 days! Super happy with the result, I’ll definitely be going back"
a year ago
Google review
Wyatt Heitkamp
"My experience buying from The Acoustic Shoppe was great my order got shipped out quickly and overall were great to work with and will definitely plan on buying from them in the future."
a year ago
Google review
Bethany Kellogg
"My husband bought a guitar here after multiple visits and several conversations with knowledgeable staff. Definitely recommend!"
a year ago
Google review
David Bernier
"I purchased my Eastman E20D-MRTc from the Acoustic Shoppe and could not be happier with the. customer service, quick shipping and overall shopping experience!!! I will not hesitate to get my next guitar from them!!!"
a year ago
Google review
David Soleil
"Purchased a used instrument. Excellent condition and prompt delivery. I would definitely buy from them again. Don’t forget to check out the helpful YouTube videos too!"
a year ago
Google review
Jonathan Welsh
"Had the pleasure of stopping in on a visit to Springfield. Austin was great to talk with was kind enough to show me a 1947 D-28. We talked a bit about Elliott capos, I bought a few small items and headed back to the hotel. The next day I had to go back and buy one of those Elliott capos before heading back home. Tyler offered his own experience and expertise..." Read more
a year ago
Google review
Matthew Sullivan
"Excellent and friendly service. I will definitely purchase again from The Acoustic Shoppe."
a year ago
Google review
April Suarez
"Awesome service and quick delivery!! Definitely will be buying from again."
a year ago
Google review
Gary Palmer
"I purchased from these guys because of their informative online content. The support I received when I made a follow up inquiry reinforced my decision. The staff was friendly and knowledgeable. They aren't close or convenient for me, but I'll do business with them again."
a year ago
Google review
KBorham
"This was one of the best guitar stores I’ve ever been in. Six or seven miles south of I-44, I stopped here on a road trip from Dallas to St. Louis, on the recommendation of a friend. THIS is a guitar store!! Numerous styles and models of fine acoustic guitars, by the best acoustic builders in America. Many of the acoustics in this shop were ones I’ve se..." Read more
a year ago
Google review
Dustin
"Called to let me know they were going to put on a fresh set of stings and ship my mandolin out on the same day of purchase. Even texted me the UPS tracking number. Great shoppe! Great YouTube videos! Highly recommend!"
a year ago
Google review
Kevin Mahoney
"Amazing communication! I’m so glad I found this store! I will be buying more! Fantastic shop!"
a year ago
Google review
Nathaniel Greene JR
"First impression are everything and they exceeded my expectations. Just wonderful customer service. I'm so overjoyed to have found them. I couldn't wait to get my mandolin delivered and it came before the date expected. It plays so sweet I love it. All I can say is that I am a customer for life."
a year ago
Google review
Zachary Abresch
"I had been vacationing nearby and was in town to check out a music store when I found a small Acoustic Shoppe on the map. When I saw that they carried Eastman guitars, I knew I had to stop in as I'd been eyeing on just the week before. The guitar-tender Jeremy was super helpful in providing information about Eastman and explaining how some of the guitars had..." Read more
a year ago
Google review
P V
"I ordered a capo and received it promptly. Very good service."
a year ago
Google review
Rick Fisher
"Friendly, helpful and knowledgeable staff who really care about their customers. I love the Eastman E10SS that Corey sold me. It gets better every day! And the Chapman Brothers are great players. Check them out on YouTube."
a year ago
Google review
JW Jackson
"The Best Little String Shop anywhere!!! JW"
a year ago
Google review
Joel Hinds
"I had a great experience at the Acoustic Shoppe! Everyone was so kind and helpful. Corey especially spent lots of time answering my questions and helping me A and B instruments."
a year ago
Google review
Timothy Brawley
"The Acoustic Shop team are spot on. They were very friendly and helped me with my purchase. A big shout out to Jeremy for personally handling my order! Thanks Tim!"
a year ago
Google review
William Plantenga
"Great customer service over the phone, great info and sound samples on YT, great job photographing each individual guitar for online purchase! These were all factors in me choosing to order my Eastman E1D-CLA from them over more local options. They even reply to live questions on YT. Buy from them instead of big box stores. You won’t regret it"
a year ago
Google review
Peter Pohlenz
"A very nice music store: helpful staff; fast and well packaged shipment; item exactly as described on-line. A+!"
a year ago
Google review
"I found their shoppe on the Deering web site after they released the Limited Edition Goodtime Cherry open back banjo. I had not done business with them before and the online ordering experience was great, they responded quickly to my questions during the process. Regan kept me in the loop about the accessories I added and status of my order. They were eas..." Read more
a year ago
Google review