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988 reviews
5/5 average rating
Charlie Hite
f5mando
"This is a wonderland for mandolin and guitar pickers. There’s a wonderful friendly atmosphere, and the whole family of staff seem to be enjoying life and work. They make one feel like we should be part of it with them! Very knowledgeable professional musician family owned and run, with a sense of fun that is palpable via their YouTube channel. If I could onl..." Read more
2 years ago
Google review
Jim M
"Staff was extremely knowledgeable and gracious in sharing it."
2 years ago
Google review
Joel Hill
"Excellent service and super friendly folks."
2 years ago
Google review
Phil Kinzer
"Great product details and video demos on YouTube. Super fast shipping and awesome customer service. Best music shop I’ve purchased from. A+++"
2 years ago
Google review
K W
"World-class in every way; would happily do business with the Chapmans again."
2 years ago
Google review
Eric Lenz
"Great people. Always helpful and knowledgeable of their goods. It's great having a store like this here! Thanks"
2 years ago
Google review
Corey Kirkland
"This is my favorite store. I love it here."
2 years ago
Google review
Marty Allen
"Friendly, helpful staff. Wide array of acoustic instruments, strings, and accessories. Straight up baller little shop"
2 years ago
Google review
Bob Knott
"Great people, great service, great products."
2 years ago
Google review
K Evans
"Great instruments, friendly folks. I always stop in, when I am in Springfield."
2 years ago
Google review
Ben Brown
"Nice folks! Helped me put my guitar back together. Prices reasonable."
2 years ago
Google review
Justin Nelson
"The service and communication was amazing. I really feel like I've established a relationship with the Acoustic Shoppe."
2 years ago
Google review
Anthony Ruda
"I was very much impressed with the professionalism and courtesy I received from the Acoustic Shoppe."
2 years ago
Google review
Jason Ingram
"I ordered a Blue Chip flat pick, some mandolin strings, and a couple stickers. Everything arrived quickly and even had a handwritten thank you note with some ship picks. Very nice touch! Plus, these folks put out a bunch of fun YouTube content. I highly recommend it."
2 years ago
Google review
Michael Wilson
"This was my first experience with the Guitar Shoppe and it won’t be the last!! Customer service is perfect! My guitar arrived when it was supposed to, in excellent condition with a nice greeting card and a few extra’s. Tyler helped me with my decision and managed my order perfectly."
2 years ago
Google review
steven johnston
"I placed an order for a capo early in the morning and by lunch I got a notification that it had shipped. Thank you ."
2 years ago
Google review
Nate Fredrick
"Fantastic staff . Knowledgable and caring."
2 years ago
Google review
Mark Henson
"Awesome exp @ Acoustic Shoppe...called, picked the reps brain whom was on point eased my mind about my Eastman guitar (Ac122-2ce BK)..impressed they would not ship on weekends due to sitting time...arrived promptly and it was inspected by staff..the guitar is so damn nice, worth every penny/plays above its price point...Thank-you so much Acoustic Shoppe..o b..." Read more
2 years ago
Google review
JJ Nipper
"I ordered a Eastman 305 mandolin online from The Acoustic Shoppe online store. They called me the next day to make sure I was getting exactly what I wanted. The service was excellent. The mandolin was strung and setup at the store. And then sent quickly but with care. Now I am playing my first mandolin. It sounds great and is truly a wonderful experience."
2 years ago
Google review
Mary Meldrum
"I live in Michigan and I wish this store was just down the block. It's the kind of place a musician or aspiring musician would love to spend their time (and money). That said, I'm very glad to be able to communicate with the staff and purchase online. This is my second instrument purchase and I'll be back again I'm sure."
2 years ago
Google review
JOSH GILBERT
"For many years I’ve been coming to the Acoustic Shoppe.. great instruments and supplies. Staff is #1. One complaint…. Nah… no complaints here!"
2 years ago
Google review
Michael Bobson
"These are the good guys!! I bought an Elliott Capo online and to no fault of their own, I returned it (didn't fit full neck). As someone who has been in Customer Service for most of my life, these guys are professional, attentive and a pleasure to deal with. I received my refund quickly and will definitely buy from The Acoustic Shoppe again!!!!"
2 years ago
Google review
Ron Dorsey
"I have ordered supplies and equipment from The Acoustic Shoppe for several years. They have always offered quality brands, fast response, and timely delivery. Their shop is definitely among the top five acoustic dealers in the U.S."
2 years ago
Google review
Andy Summers
"I bought a eastman e1d and it has exceeded my expectations,can definitely recommend eastman and the acoustic shoppe."
2 years ago
Google review
"Great store and even better service. Bought my second guitar from the fine folks here today via Reverb. Within minutes they were ringing the telly to discuss set up and the guitar shipped out very shortly after that. Dont waste your hard earned money elsewhere, just buy from the Chapman family at The Acoustic Shoppe. You will not regret it."
2 years ago