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1,535 reviews
5/5 average rating
Tom Amon
Shawn Stimpson
"Jonas was very helpful and no pressure while I played several guitars before I finally found one."
a month ago
Google review
Richard Wagner
"I placed an order and paid the down payment for a Lady Moon octave mandolin. It was easy and assistance was offered. I look forward to receiving this instrument (as I am soon 76 and my wife and I are still performing as the duo Jim’s Red Pants). I relied upon the Acoustic Shoppe videos to help add this OM to my Bourgeois OM—soon my indoor OM). Thank you Acou..." Read more
a month ago
Google review
Jim Caufield
"Exceptional service and product quality at The Acoustic Shoppe! I purchased an Eastman E1OOSS-SB Sunburst, and the team went above and beyond. They contacted me prior to shipment to ask about string gauge preferences and offered to set up the guitar with lower action. Upon arrival, the guitar was in superior condition, playing beautifully and sounding exactl..." Read more
a month ago
Google review
William Typaldos
"The staff has been very easy to work with, and has been helpful in answering questions. It's a little daunting to put 25 percent down, and be at the mercy of a big, busy company to get products built. But, I am confident TAS crew will be on top of things, and be expedient in notifying me with any news immediately, when known."
a month ago
Google review
Dustin Cooper
"I ordered an Eastman Lady Moon signature model Octave Mandolin from them, and highly recommend it! First off, the customer service was awesome. The folks there are very friendly, and knowledgeable. They answered all of my questions and concerns about the instrument. The instrument that I ordered was so much better than I expected. The tone is nice and cris..." Read more
a month ago
Google review
Sean Abel
"We need to support small businesses and this one deserves it."
a month ago
Google review
Jeremiah Bartlett
"Fantastic instruments, set up well, and the nicest folks you’ll ever meet. I couldn’t be happier with my purchase"
2 months ago
Google review
Steven Savage
"This is a great store for acoustic instruments and related gear. The staff are knowledgeable helpful and friendly. I always stop by when I’m in Springfield. The service is great."
2 months ago
Google review
Nick Madascalpo
"Great experience….eastman e1ss exceeded my expectations…….customer service was terrific!"
2 months ago
Google review
John Beasley
"You couldn’t ask for better customer service anywhere than The Acoustic Shoppe. Couple that with the selection of high-quality instruments and you’ll find this is the place to find the one that calls for you."
2 months ago
Google review
Thomas Butler
"It was as described and arrived on time. Thanks!"
2 months ago
Google review
Lenoir Church
"Just wow.. the reviews don't lie. I feel blessed to be born in the 417 area. This is a legendary store."
2 months ago
Google review
Eugene Bergman
"Great product, quick payment system."
2 months ago
Google review
Steven Hearrell
"I am very happy with the service I received upon my purchase of the Deering Silver Clipper.banjo. Many thanks to the Acoustic Shoppe."
2 months ago
Google review
HudsonNY
"Very helpful and respectful staff. Thank you Sean Goschy for being patient with all my questions and sending me photos of mandolin before I purchased. Extremely happy with my choice."
2 months ago
Google review
Bradley Smith
"The guitar was in excellent shape, set up was perfect! Thank you, Acoustic Shoppe. You do a fabulous job!"
2 months ago
Google review
django3451
"Great service!"
2 months ago
Google review
Rodney Moreland
"Very easy to order what i needed online. Shipped quickly and well packed, even included some free picks. Great service."
2 months ago
Google review
Jeff Riggleman
"Quick and easy to order. Didn’t take a lot of time to complete."
2 months ago
Google review
John Williamson
"Bought a Levy banjo strap. Found it to be rather long and thick for my needs but was a quality product. Beginner student and the thought of taking my banjo apart to put on the strap gave me a moment of hesitation. I looked on Youtube and figured out what needed to be done. Still don't have it perfected yet. Insturment still tends to tilt away when stand..." Read more
2 months ago
Google review
Jim Powers
"First time buyer from the Acoustic Shoppe and I’m more than pleased. Sweetwater has been my go-to for 20+ years and I’m still a fan, but the extra care, the set up, the fresh strings, and excellent communication by the Acoustic Shoppe has won me over. Thanks for a nice instrument and excellent service."
2 months ago
Google review
Mark Martin
"Extremely easy to work with and place orders."
2 months ago
Google review
Blaine Badiuk
"I called to see about international shipping. The Acoustic Shoppe has a fantastic staff. Not pushy, just honest people. Thank you for everything."
2 months ago
Google review
Dale Zutavern
"Always a pleasure to deal with The Acoustic Shoppe. This purchase was a Eastman EU2-C ukulele. They answered my pre purchase questions, the shipping was fast and the ukulele arrived ready to play. I will buy from The Acoustic Shoppe again in the future."
2 months ago
Google review
"One of the best run online businesses I've ever come across as far as support, the ease of using the website. The quality of their shipping and packaging. Just an unbelievable experience. I will buy all my guitars from them.if not just for the experience and pleasure of getting something exceptional delivered."
a month ago