The Acoustic Shoppe Reviews & Testimonials

5 (988)

Google Reviews: 988


5
99%
4
1%
3
0%
2
0%
1
0%

100% of Google users would recommend The Acoustic Shoppe

  988 reviews
  5/5 average rating

  Showing 5 star reviews only  

richauv

richauv star-alt star-alt star-alt star-alt star-alt

"Really fast shipping! Travel guitar case was exactly as described and in great condition. Thanks so much!"

2 years ago

Google review

Susan Reaves

Susan Reaves star-alt star-alt star-alt star-alt star-alt

"They have top of the line, and some hand made exquisite acoustic instruments! Guitars, mandolins, banjos, finger picking acoustic instrument player’s “kid in a candy store” experience for sure! It was for me. I’ve purchased a guitar from them and had several instruments adjusted or restrung by their on-site technician…. All very satisfactory experiences. Th..." Read more

2 years ago

Google review

Doug Calhoun

Doug Calhoun star-alt star-alt star-alt star-alt star-alt

"Great selection of instruments Good prices friendly staff awesome place"

2 years ago

Google review

Robert Jenkins

Robert Jenkins star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe is all about customer service. Hope to visit the shop in person next time I'm in Springfield."

2 years ago

Google review

Mark Robinett

Mark Robinett star-alt star-alt star-alt star-alt star-alt

"Well stocked, knowledgeable, friendly. Tolerant...never been thrown out yet!! Fair prices."

2 years ago

Google review

mike ike

mike ike star-alt star-alt star-alt star-alt star-alt

"It was my first time using these guys and I couldn't be happier. Bought a used (i can hardly tell its been used) Eastman mandolin. Had them install a pickup prior to shipping, and it arrived quicker than I thought it would. I would highly recommend the acoustic shoppe for any of your instrument or equipment needs!"

2 years ago

Google review

Mark Boisse

Mark Boisse star-alt star-alt star-alt star-alt star-alt

"Fantastic service . Knowledgeable staff and great prices. High quality instruments with great setup."

2 years ago

Google review

Jim Jatkevicius

Jim Jatkevicius star-alt star-alt star-alt star-alt star-alt

"Folks at The Acoustic Shoppe were helpful and responsive. Thanks guys!"

2 years ago

Google review

Carol Gill

Carol Gill star-alt star-alt star-alt star-alt star-alt

"What a great experience dealing with the Chapmans. Outstanding customer service and a great group of talented musicians!"

2 years ago

Google review

Jordan DuVall

Jordan DuVall star-alt star-alt star-alt star-alt star-alt

"Highly recommend The Acoustic Shoppe. I've purchased 2 guitars from them and they're the best shop out there IMO. I recently purchased an Eastman E2D from them, and they were nice enough to demo the guitar with me via a video call. Super great customer service, and they always give a $10 gift card after making a purchase. Great shop and even better people..." Read more

2 years ago

Google review

George Trumbull

George Trumbull star-alt star-alt star-alt star-alt star-alt

"I went into the Acoustic shoppe today to have my mandolin restung and looked over by Corey. Im so happy that I purchased my Eastman mandolin from the this shop. They treat me like a VIP whenever I stop by. Corey offered suggestions on several brands of strings and gave me an honest appraisel of them. I highly recommend the Acoustic shoppe , they have a grea..." Read more

2 years ago

Google review

Robert Hubbard

Robert Hubbard star-alt star-alt star-alt star-alt star-alt

"Always friendly and nice, thanks for being a great music store!"

2 years ago

Google review

Lewis Thomas

Lewis Thomas star-alt star-alt star-alt star-alt star-alt

"Outstanding instruments at outstanding prices. Best service anywhere!"

2 years ago

Google review

Zachariah Jones

Zachariah Jones star-alt star-alt star-alt star-alt star-alt

"Great folks!"

2 years ago

Google review

Stan Hall

Stan Hall star-alt star-alt star-alt star-alt star-alt

"I first came to know of The Acoustic Shoppe from their YouTube channel. It became my `go to’, for both entertainment and information. I have purchased some of the finest instruments I own from that shop, instruments that have changed my life as a performer and enthusiast. Every one of my purchases have been accompanied by the highest level of courtesy and cu..." Read more

2 years ago

Google review

Burny

Burny star-alt star-alt star-alt star-alt star-alt

"A great guitar buying experience. The sales and shipping folks went above and beyond in helping me and I definitely recommend this shop. Excellent customer service I'll definitely be doing business with these folks again! There was some miscommunication, but they responded quickly and professionally and resolved the issue."

2 years ago

Google review

June Day

June Day star-alt star-alt star-alt star-alt star-alt

"Really appreciated the customer service at the Acoustic Shoppe! I went in looking for a ukulele but didn't really know much about them. Their salesperson took time to talk with me about the differences between several ones. There was no high pressure sales - he just shared his knowledge and patiently answered my questions."

2 years ago

Google review

colecontrols

colecontrols star-alt star-alt star-alt star-alt star-alt

"Shipping was immediate on my capo, I will further review when I get it. Very nice folks and really on the ball, Thanks,"

2 years ago

Google review

Tyson Brown

Tyson Brown star-alt star-alt star-alt star-alt star-alt

"An excellent company to do business with, with exceptional customer service!"

2 years ago

Google review

Frank Noto

Frank Noto star-alt star-alt star-alt star-alt star-alt

"Fantastic service. My guitar sounds brand new now. They had me in and out so fast too."

2 years ago

Google review

Jared Carter

Jared Carter star-alt star-alt star-alt star-alt star-alt

"I purchased and Eastman guitar from them. They had a great product listing on reverb, and a great YouTube review of the guitar, so I had an understanding of what I was buying. Great customer service, they reached out to me immediately after I ordered the guitar. I would recommend purchasing from them."

2 years ago

Google review

Steven Blevins

Steven Blevins star-alt star-alt star-alt star-alt star-alt

"A great place to do business with"

2 years ago

Google review

David Hillenbrand

David Hillenbrand star-alt star-alt star-alt star-alt star-alt

"The acoustic shoppe is the real deal! I learned about them from their YouTube channel and decided that's the place to buy an eastman mandolin, and I was right! Shipped out the same day, set up is perfect and even got a note from the technician that set it up and a gift card😁 couldn't be happier!"

2 years ago

Google review

C H

C H star-alt star-alt star-alt star-alt star-alt

"I was in the market for a new Breedlove guitar. I found one on the Shoppe’s website that fit my needs. They have posted great photos and info about the guitars they carry. As I live in a different state, I was hesitant about buying online. This place has the awesome option of doing a virtual demo where you can hear the instruments you are interested in. The..." Read more

2 years ago

Google review

Michael Igney

Michael Igney star-alt star-alt star-alt star-alt star-alt

"Excellent product and service."

2 years ago

Google review