Google 
1,473 reviews
5/5 average rating
Brian J Claffey
Dale Martin
"Quick delivery of an Eastman E40-OO guitar, well-packed! Beautiful guitar, so why not 5 stars? It was listed as having a thermo-cured Adirondack spruce top, and while the top is lovely, unfortunately, upon further conversations with both The Acoustic Shoppe and Eastman USA, the top is not thermo-cured."
4 months ago
Google review
Uncle Bobby
"The TAS online shopping can’t be any easier. I found it very intuitive and was happy to see the different payment methods. Plus the Chapmans’ are very personable and helpful in person. Thank you!"
10 months ago
Google review
neil rudo
"I ordered a Tenbrooks Deering banjo that was supposed to have the swiss tone ring and radius fingerboard. It had neither, but it is the best sounding banjo in my collection; so no it is not going back. The people were great in assisting with the order and the banjo arrived quickly with no cost to me...All in all an excellent interaction. I would totally..." Read more
10 months ago
Google review
Leta Millsap
"Very friendly helpful people, they just have a rather low selection of items for orchestra instruments."
a year ago
Google review
Jake Foust
"Good to see a guitar store with a love for acoustic instruments, that doesn’t treat their customers like they are far less superior than they are. Highly recommend this shopp."
a year ago
Google review
jeffrey
"So I had a pretty good experience my first time ordering from this company however, the reason I will give four stars is they did send me the wrong capo. I purchased a kat wiz capo 3/4 thumb screw. However they sent the wrong one, And I’ve been trying to get a hold of somebody on email or anything and no one’s ever gotten back to me and it’s been about almo..." Read more
2 years ago
Google review
DB
"Mine was a straight forward transaction. They were mindful of the heat across the country and shipping my guitar. That was appreciated"
2 years ago
Google review
Ruperto Mercado
"The guitar itself is really beautiful. My only disappointment is it didn’t have a gig bag that Ortega has, or at least have an option of add-on order at a cost."
2 years ago
Google review
Kenneth Pedersen
"Had a easy time ordering with them, happy with the product and their sales"
3 years ago
Google review
George R
"Really quick and easy checkout process"
3 years ago
Google review
"The guitar arrived exactly as described. It was in excellent condition and fit perfectly into my needs. The only gripe is that the b string is noticably out of intonation as I climb up the neck. Hopefully a new set of strings will take care of this. Very satisfied on this end."
4 months ago