The Hertford Car Company Ltd Reviews & Testimonials

4.8 (417)

AutoTrader Reviews: 96


5
91%
4
2%
3
2%
2
2%
1
3%

93% of AutoTrader users would recommend The Hertford Car Company Ltd

  96 reviews
  4.8/5 average rating

  Showing 5 star reviews only  

Anishka S star-alt star-alt star-alt star-alt star-alt

"Very warm and friendly staff. They went the extra mile to ensure that I was pleased from assisting with organizing insurance to ensuring the vehicle was in top shape before sale. Awesome and reliable service !!!"

6 years ago

Joe L star-alt star-alt star-alt star-alt star-alt

"Went to see the car same day, staff very friendly ,i found them not pushy, very clear on explaining all buttons in the car, the advert accurate, and whatever we agreed for this deal i got it. And not like some others dealers i sent them e mail and they replied straight away and also called me back on different occasion, so customer service 5 stars. I would..." Read more

6 years ago

Mildred E star-alt star-alt star-alt star-alt star-alt

"Excellent service, the lady at the front desk makes you feel welcome Mark was on hand to receive us, won't fault them, will surely refer friends and family"

6 years ago

Chris T star-alt star-alt star-alt star-alt star-alt

"Every member of staff I came in contact with were very polite, friendly and helpfull. A professional and trustworthy company. Thank you for your excellent service5"

6 years ago

Dawn M star-alt star-alt star-alt star-alt star-alt

"Great customer service, very friendly and efficient extremely helpful, I would definitely recommend this company to you if your looking for a car I got the perfect car for me and my needs Thank you Dawn"

6 years ago

Andrew U star-alt star-alt star-alt star-alt star-alt

"Found the car online and the team set me up with their finance company got everything organised and travelled to car bought it unseen but very very happy with my purchase"

6 years ago

Jason B star-alt star-alt star-alt star-alt star-alt

"Amazing service, no pressure sales, did exactly what they said they were going to do and kept me informed all along the way. Trusted trader, would definitely use them again."

6 years ago

Melany H star-alt star-alt star-alt star-alt star-alt

"This is the second car I have bought from this company. I came back because it was such a pleasant experience first time round. I've had 2 very reliable cars now and the service and friendliness of the staff is outstanding."

6 years ago

Tony S star-alt star-alt star-alt star-alt star-alt

"Process was brilliant, clear direction on how it would go. They left you be to check it over, then go for a test drive, then buy if you wish. Friendly and knowledgeable, made me feel welcome. Great experience overall on purchasing my new car."

6 years ago

peter D star-alt star-alt star-alt star-alt star-alt

"The best car company ever delt with the staff were very nice the young man who sold me my car was very accomadating goes by the name wesley thanks for all your help"

6 years ago

Stephen P star-alt star-alt star-alt star-alt star-alt

"Very professional. .car looked lovely when they bought it out"

6 years ago

David M star-alt star-alt star-alt star-alt star-alt

"Very good service very helpful did everything to make the whole experience be very smooth and trouble free would recommend them to everyone as a great car company"

6 years ago

Abdul S star-alt star-alt star-alt star-alt star-alt

"Hertford car company was very professional and had friendly and helpful staff. Would definitely recommend 5*!!"

6 years ago

Rob B star-alt star-alt star-alt star-alt star-alt

"Good people, well prepared car and not pushy. Renewed MOT and replaced four tyres unexpectedly which was a nice surprise. There were a couple of bits wrong but those were sorted out quickly and without argument."

6 years ago

Steve J star-alt star-alt star-alt star-alt star-alt

"A very honest service , the sales people leave you alone to view the cars without any hard sales tatics, excellent knowledge and all cars look to be in a very high standard condition"

6 years ago

Richard W star-alt star-alt star-alt star-alt star-alt

"Very efficient and professional.No fuss and honest with information on the vehicle.Staff very accommodating and friendly."

6 years ago

Rachel D star-alt star-alt star-alt star-alt star-alt

"Great service from the whole team would buy from here again"

6 years ago

Toby Z star-alt star-alt star-alt star-alt star-alt

"My parents were looking to buy a zafira and found it hard to find one until we saw a Vauxhall zafira 1.6 for sale here. They purchased the car from here and everything was as shown in ad. a couple days later there was a very minor problem and so they fixed it without any hesitation. Fantastic dealership and would 100% recommend."

6 years ago

Shahid S star-alt star-alt star-alt star-alt star-alt

"Bought an Audi A3,they waited for us past their closing time, got an excellent p/x for our old car and the transaction was concluded very quickly!!! After sales was excellent as the car developed a problem which was dealt without question by the owners. HCC excelled in customers services and efficient prompt attention. Thanks and shall look to buy with you a..." Read more

6 years ago

George S star-alt star-alt star-alt star-alt star-alt

"I bought a Car from HCC, this is not the First car that I have bought from them. They are the only Car Company that i have been solely happy with. They are upfront, and keep their word. Their after service is excellent too. My Partner and son have also had Cars from them. Try them before you try the rest."

7 years ago

martin T star-alt star-alt star-alt star-alt star-alt

"just got my car from the hertford car company, great experience, from initial telephone call to viewing, very friendly helpful and no pressure, had a cracked screen on car, no issue, arranged to have work carried out on there insurance, well worth the drive up to there place, would certainly have no problem recommending this dealer for your next car"

7 years ago

Pete W star-alt star-alt star-alt star-alt star-alt

"Have had my Mazda 3 Sport for a week now, it's coped with the daily commute [North Circular Road] and Bank Holiday motorway traffic effortlessly and reliably, very happy with the car. From the first enquiry phone call to the final deal handshake, I found The Hertford Car Company courteous, professional, honest and straightforward. I am happy to recommend thi..." Read more

7 years ago

brian T star-alt star-alt star-alt star-alt star-alt

"Herford Car Company are the John Lewis of the car trade. Their customer service is outstanding with nothing being too much trouble. They go out of their way to satisfy you and all this with a smile. Would definitely recommend them and will use again. Brian"

7 years ago

Nicola H star-alt star-alt star-alt star-alt star-alt

"We went to view a Mitsubishi Outlander PHEV this weekend (low mileage, good spec....which I absolutely loved) and I managed to convince the hubby that we should buy it. One of the employees took us both for two separate test drives as we had the kids with us, which was very accommodating. I then returned the next morning to pay the deposit on the car. After..." Read more

7 years ago

Yusuf E star-alt star-alt star-alt star-alt star-alt

"Paul was exceptionally gentle, offering advice on a selection of cars on our budget. Speaking with Ray, the Director was like a breath of fresh air in a confined space, friendly and honest, a perfect example of a man of his words! The replacement car was delivered to our driveway as promised by Ray, JIT. And happy with the car.I strongly recommend Hertford C..." Read more

7 years ago