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270 reviews
4.9/5 average rating
Timothy Sparkes
james5lewis
"Michael and the team were really helpful. They answered any questions I had and made the process really easy. They were not pushy when I was looking at the car and deciding if I wanted it or not and left me plenty of time and space to look around it on my own. Thanks."
19 days ago
Google review
gaby cazac
"The Hertford Car company is a professional, very well established car company. My experience has been incredibly well satisfied. Incredible and selected cars you will find here. The customer experience is 10/10, always going the extra mile. Thank you so much Hertford Car company. Keep doing what you doing."
2 months ago
Google review
Ben Greenberg
"Bought a car from ray , gave me a great deal , would highly recommend."
2 months ago
Google review
Kevin Stachowicz
"Great honest service, very happy with the process and transparency"
2 months ago
Google review
Rich
"Very professional. No sales pressure at all, they left me to look over the vehicle on my own and take it out for a test drive but we're there on hand if I had any questions. When I came to the collect the vehicle, they had prepared everything as agreed. They had even put a set of rear tyres on which I was not expecting (due to MOT requirement). Very happy wi..." Read more
3 months ago
Google review
bchilv
"I recently contacted this superb company to discuss a vehicle that they were selling. Though I didn't ultimately proceed with the purchase (another option became available which better suited my needs), I found the service throughout my contact with them to be first class in every regard. Others could learn a great deal from the levels of customer car provid..." Read more
3 months ago
Google review
Cain Lam
"Bought an A35 Mercedes back in March / April and initial customer service was great. They offered great warranty which I have used due to Air Con system failing in June. They offered to take the car in and dealt with this straight away. They took the car in fixed it and dealt directly through the warranty provider. I would recommend buying here. Extremely tr..." Read more
4 months ago
Google review
Penelope Vozniak
"Wonderful service, great team of people! They're a trustworthy family business and I only have praise for these guys. I’m very happy with my car, and throughout the purchase process, I was treated with respect and courtesy. I never felt misled or taken advantage of, which was a huge relief, especially as I had only recently moved to the UK."
4 months ago
Google review
Neil Pritchard
"These guys go above and beyond, from purchase to aftercare, I really can't praise the team enough, a pleasure to deal with from start to finish. They really look after you, many thanks"
7 months ago
Google review
Rob Baker
"Great service very helpful staff. Definitely use again when I change car. 5 star !."
7 months ago
Google review
Iain Jones
"Overall ray went above and beyond for me I bought a 16 year old m3 which had a few issues but went out is way to sort out the issues . So would highly recommend to anyone. he now’s his stuff when it comes to cars ,old school"
8 months ago
Google review
Ben Wright
"We purchased a Mercedes E400d from The Hertford Car Company. To start, we did not feel pressured. We were given the keys and let at the car to look at in our own time. They were knowledgeable and helpful throughout the process. We found around a month later that a tyre was losing air which appears to be due to a bad weld job on the alloy. Upon bringing it..." Read more
8 months ago
Google review
David Martin-Woodgate
"The team were polite, attentive and honest. The exchange of vehicles was made efficiently. Excellent service throughout"
9 months ago
Google review
Ray ray Day
"Great company with excellent staff. Very friendly and provided an excellent service. Pleasure to use them and would highly recommend"
9 months ago
Google review
Craig C
"Just bought a beautiful car; all issues sorted prior to collection, no haggling over trade in; pleasant staff to deal with. Couldn’t have been a nicer experience."
9 months ago
Google review
Joe Ward
"Very kind people easy to talk to and very helpful car was as advertised. Mark was very nice and professional picked me up from train station would use there services again."
10 months ago
Google review
APDMK Office
"Very good experience excellent price and service from John, Mark and of course Ray..very approachable and open to a deal which always makes you feel good. Tesla Model X purchase Great value in great condition would definitely recommend. Good varied stock and some excellent high end stock to boot. You never know I may be back for another soon. Thanks again..." Read more
10 months ago
Google review
Neville Hulland
"Very good experience excellent price and service from John, Mark and of course Ray..very approachable and open to a deal which always makes you feel good. Tesla Model X purchase Great value in great condition would definitely recommend. Good varied stock and some excellent high end stock to boot. You never know I may be back for another soon. Thanks again..." Read more
10 months ago
Google review
Edson Dias
"Definitely 5 stars company, the way they dealt with me during the sale was great, they were honest and transparent and made sure I was happy with the purchase. High quality, well looked after cars, I would definitely recommend and will buy again."
10 months ago
Google review
Kevin Butler
"Excellent service very happy with my new car"
10 months ago
Google review
Sapphire Francesca Solomons
"Thank you for providing a lovely first family car! I bought a Q2 on finance and it was the easiest car purchase I have ever experienced! Got there on a Sunday after seeing the car Saturday night, I had been quoted finance through a broker and was happy to go ahead however they got me a deal for almost £100 cheaper a month with a more reputable finance provi..." Read more
a year ago
Google review
Denis Lane
"Bought a Citroën Picasso from these people. Very easy to deal with and good service. I couldn't use the cd player as the previous owner had left a disc stuck in it. Hertford Car Company sorted it with no quibbles."
a year ago
Google review
Anan Srivastava
"They value customer service. We bought a car and the level of professionalism and customer service they gave us is not something we've experienced before. We had Mark as our point of contact and he helped us with a few adhoc requests without any problems. That was very kind of them. Everyone there was helpful. Recommended 100%."
a year ago
Google review
Kudzie Sanhanga
"Great customer service. Bought a car from the Hertford car company. Had the opportunity to look at the car without any pressure. We are really happy with our purchase."
a year ago
Google review
"Treated myself to a lovely BMW X3 today from The Hertford Car Company. No pushy sales tactics car was presented in a very clean condition I’m well chuffed. Thanks Hertford Car Company. Tim from Ipswich"
6 days ago