Capterra 
G2 Natalia
Chetan
"Unable to book tickets as the website TicketTailor was unusable for once a year event. Been waiting for an it and logged when tickets open. Got to tickets page with no tickets showing. Selected all different available slots still got a generic message and no option to proceed. Contacted customer service who only said to select other time. And offloaded resp..." Read more
a year ago
Col T
"There is no way to include a company name or a company's tax details on an invoice generated from Ticket Tailor. OK platform if you're selling tickets to individuals but as soon as you need to include a purchaser's Company Name or Company Tax Details it can't be done. The recommendation from TT is to use Zapier to integrate with something else like some ac..." Read more
a year ago
Christopher Lloyd
"Zero process to remove me from another event organiser's account who is currently in jail, probably the worst customer service experience I've had in my life as well. Was spoken to like a child and was told there was no process to speak to someone else/escalate to management. Honestly, go to Eventbrite or start your own ticketing platform like these cowboys...." Read more
a year ago
Tracey McMahon
"Peace proms tickets 2023 or the lack of online , I tired to buy tickets online fir 28th January at 8pm at University of Limerick but sold out . Extra tickets were supposedly made available this morning at 10am but once again upon my attempts they are sold out at 10 am , even though they were supposed to be added at 10am and sold out at 10am , how is this pos..." Read more
a year ago
Andrew Reeves
"Its a great product and website however a few lessons learnt. If you are running a low fee event like our charity event then I wouldn't consider using it again. You gamble on buying big and if you don't sell tickets your return isn't as healthy, that might seem obvious but there take seemed disproportional to our ticket cost I'm not surprised they have a..." Read more
a year ago
Daniel
"Event I bought tickets for has been canceled but the promoter will not refund and ticket tailor says they don't have the money and are unable to refund my money, tickets bought via this platform offer the customer no protection or security it seems"
2 years ago
Rosa Ruz
"You cannot trust them. They don’t gibe the money back is thw event don’t get throught. There don’t garantee anything.No son de fiar. No devuelven el dinero si no se hace el evento. Son un timo"
2 years ago
Robert Furnace
"Sorry Ticket Tailor, i got your company mixed up with another, i have now deleted my post. Robert Furnace"
3 years ago
Robert Furnace
"I placed an order on 1/07/2021 for three ticket to attend the 1Big Summer Event 27/08/2021-29/08/2021.in Plymouth .this was my initial contact with Ticket Tailor, my second email to Ticket Tailor was sent 14/08/2021, i was seeking a refund as the event had unfortunately been postponed until June 2022 i asked for details of how the procedure worked to gain a..." Read more
3 years ago
James Barber
"Half price and early bird tickets were marked as 'sold out' so I paid double for a general admission fee, with a booking fee per ticket. 4 days later the half price tickets were now available Assuming there had been a mistake I emailed asking if they would refund the difference (I paid £56 for 2 tickets) that are now available for (£28.50 for 2 tickets) I..." Read more
3 years ago
Steven Wolf
"Buggy software waiting in line for one date, booked me for a different date, then blamed it on event organizer told to complain to them."
3 years ago
Why would i give my name
"I bought a ticket via ticket tailor - and received a confirmation email - the confirmation email had a contact email on it which i tried to use - as I neaded to discuss the booking. The email address was invalid, so I used ticket tailors online chat system to get assistance - after a four hour wait I've given up."
4 years ago
Jeff M
"I would like to leave no star at all. These guys are a complete waste of time. No response from Chat Support. Software is clunky like it was written in the 90's. I've sent 7 messages and 2 emails but no reply and thats just to add a drop down box to choose a ticket date - which they have to do themselves, you cant do it yourself!?! AVOID. Trust me I have a M..." Read more
4 years ago
Ian
"I have been using Ticket Tailor to sell tickets for my events for many years. I've never had to speak to anyone as everything is automated via their website and it works as it should. I took a 1 year break and due to a change in business partner decided to open a new account instead of using the one my previous business partner was tied to. As I'd only had a..." Read more
7 years ago
"I bought tickets to a concert on 16/6/23. There were no terms and conditions at all in the email from the promoter (before or after purchase). The promoter decided to change the venue because they were having high demand. I cannot go to the new venue so tried to get a refund. The promoter does not reply and Ticket Tailor keeps not replying to my messages!!!!..." Read more
a year ago