Capterra 
G2 
Alexis Alcala
Avril Lyons
"I bought tickets in September 2023 for an event scheduled for August 2024. The venue was to be confirmed. I have tired on several occasions to contact the event organisers and getting no response. I contacted Ticket Tailor as they were the selling platform. They responde almost immediately to say it is nothing to do with them I need to contact organisers. It..." Read more
5 months ago
Cheshire Cat
"Guys, I have tried everything to utilize this product. i came to use this product because of the ease of use, the pricing model. I had all of the hopes in the world but sadly this product is unwielding, it purposefully doesn't integrate into a lot of workflows. 1. Export memberships to another workflow - blocked 2. Import memberships into ticket tailor f..." Read more
6 months ago
Lynn Phaneuf
"Our non profit was required to provide a proof of entity. We submitted a certificate from information services corporation of saskatchwan canada. The branch of government in charger of certifying corporations. It was refused. To this date, ticket tailor has all our money. I wouldn't ever use or recomme d them again"
6 months ago
None
"This website sells scam events, all of calgary got scammed for Banksy Art Show. They have no consumer protection and just wash their hands. Thats why ticketmaster had such grip on the industry because of these scammers. They say call the company not them."
7 months ago
Nichola Crowhurst
"I booked 4 tickets to the Karen on restaurant in Glasgow for 17th March 24, for our son and daughter in law’s Christmas present and we all turned up and it wasn’t on, and the venue has never been booked on this day by the Karen on but they do host it at different times of the year. Disappointed in an understatement , embarrassed and out of pocket. I have..." Read more
9 months ago
T Grimes
"Absolutely impossible to navigate. I only want to book in to an event and I've been directed to set up an account for something I don't want. I can't access the app, and I can't get a straight answer from the live chat"
9 months ago
Paigeproductions
"Was treated with extreme disrespect by customer service chat line. Have used this company for several years and always had great service. I told everyone what a great company it is and how easy to use the platform. Super frustrated today. When I complained things got worse."
10 months ago
Karely Fregoso
"fees from here + stripe are overpriced and should be listed better."
a year ago
Belinda Connelly
"Very disappointed with this platform. I lost access to my registered email and have been trying to gain access to all my events upcoming with no success. The platform keeps advising me they sent a code via txt which I never receive and even though I have access to all sales via our other email they continuously tell me they can't verify my account.. This has..." Read more
a year ago
Trina Martin
"Although it’s easy to book tickets through them, there’s little to no help when an event you have bought tickets for doesn’t go ahead, you just get an automated message telling you to contact the event organisers, which I have done many times via multiple avenues & had zero response from them, hence the reason I contacted ticket tailor!! £200 on tickets for..." Read more
a year ago
Akash Mittal
"Utmost Caution is advised when dealing with this company. Ticket Tailor permits scammers and fraudsters to organize events on their platform. Unfortunately, when customers fall victim to these fraudulent event planners and seek assistance, Ticket Tailor does not seem to provide any response even after raising a complaint. Recently, I personally experienced a..." Read more
a year ago
Peter
"One and only time I'll ever use this company. Bought tickets for a gig, money came out of my account yet no tickets. Used their site to contact them and was told to Log In a re-order tickets and they would be sent, it never happened. I have been in touch with the venue as per Ticket Tailors instructions no tickets. Twelve days later asked Ticket Tailor for a..." Read more
a year ago
Raul Montalvo
"Visítanos el castillo el día 22/08/2023 compré 4 entradas y en el pago con tarjeta me cobraron 9€ de más eras 45€ y me cobraron 54€. Se negaron hacerme la devolución en el momento diciendo que mandara un correo y que me la harían así. 14 días después y varios correos y sigo sin tener mi dinero una vergüenza"
a year ago
Natalia
"I bought tickets to a concert on 16/6/23. There were no terms and conditions at all in the email from the promoter (before or after purchase). The promoter decided to change the venue because they were having high demand. I cannot go to the new venue so tried to get a refund. The promoter does not reply and Ticket Tailor keeps not replying to my messages!!!!..." Read more
2 years ago
Chetan
"Unable to book tickets as the website TicketTailor was unusable for once a year event. Been waiting for an it and logged when tickets open. Got to tickets page with no tickets showing. Selected all different available slots still got a generic message and no option to proceed. Contacted customer service who only said to select other time. And offloaded resp..." Read more
2 years ago
Col T
"There is no way to include a company name or a company's tax details on an invoice generated from Ticket Tailor. OK platform if you're selling tickets to individuals but as soon as you need to include a purchaser's Company Name or Company Tax Details it can't be done. The recommendation from TT is to use Zapier to integrate with something else like some ac..." Read more
2 years ago
Christopher Lloyd
"Zero process to remove me from another event organiser's account who is currently in jail, probably the worst customer service experience I've had in my life as well. Was spoken to like a child and was told there was no process to speak to someone else/escalate to management. Honestly, go to Eventbrite or start your own ticketing platform like these cowboys...." Read more
2 years ago
Tracey McMahon
"Peace proms tickets 2023 or the lack of online , I tired to buy tickets online fir 28th January at 8pm at University of Limerick but sold out . Extra tickets were supposedly made available this morning at 10am but once again upon my attempts they are sold out at 10 am , even though they were supposed to be added at 10am and sold out at 10am , how is this pos..." Read more
2 years ago
Andrew Reeves
"Its a great product and website however a few lessons learnt. If you are running a low fee event like our charity event then I wouldn't consider using it again. You gamble on buying big and if you don't sell tickets your return isn't as healthy, that might seem obvious but there take seemed disproportional to our ticket cost I'm not surprised they have a..." Read more
2 years ago
Daniel
"Event I bought tickets for has been canceled but the promoter will not refund and ticket tailor says they don't have the money and are unable to refund my money, tickets bought via this platform offer the customer no protection or security it seems"
3 years ago
Rosa Ruz
"You cannot trust them. They don’t gibe the money back is thw event don’t get throught. There don’t garantee anything.No son de fiar. No devuelven el dinero si no se hace el evento. Son un timo"
3 years ago
Robert Furnace
"Sorry Ticket Tailor, i got your company mixed up with another, i have now deleted my post. Robert Furnace"
3 years ago
Robert Furnace
"I placed an order on 1/07/2021 for three ticket to attend the 1Big Summer Event 27/08/2021-29/08/2021.in Plymouth .this was my initial contact with Ticket Tailor, my second email to Ticket Tailor was sent 14/08/2021, i was seeking a refund as the event had unfortunately been postponed until June 2022 i asked for details of how the procedure worked to gain a..." Read more
3 years ago
James Barber
"Half price and early bird tickets were marked as 'sold out' so I paid double for a general admission fee, with a booking fee per ticket. 4 days later the half price tickets were now available Assuming there had been a mistake I emailed asking if they would refund the difference (I paid £56 for 2 tickets) that are now available for (£28.50 for 2 tickets) I..." Read more
3 years ago
"The platform is extremely expensive with missing important functionality, like downloading invoices in a bulk. I have been using this platform for a few months for a few thousands of tickets and I'm now moving to another platform with a cheaper price and all the basic functionality."
3 months ago