Endorsal 
39 verified testimonials
4.2/5 average rating
Jesse Martin
Jeremy Moomaw
"Great selection and service. Wouldnt go anywhere else ."
6 years ago
Jodi T
"We could not be happier with the work done by WestBay. Terry and Corbin were here every day on time and did a beautiful job on our herringbone entryway and utility room. I would absolutely use WestBay again in the future, I highly recommend them."
6 years ago
chris toler
"Friendly great service"
6 years ago
Tammy Dennison
"I spent a lot of time in the showroom on many occasions. The staff was always friendly and helpful. I finally settled on tile for my shower and, wow, it looks beautiful! The installers were courteous and professional and I now have the bathroom of my dreams! I would recommend Westbay to anyone. Thanks Westbay!!"
6 years ago
Laura Lennerth
"While I initially had an issue with my carpet installation, the owner worked directly with me to find a satisfactory solution. I appreciate all that was done for me to ensure I remain a happy customer. One of the advantages of working with a small business is a personal touch not often achieved with big box stores. The installers have been with the company f..." Read more
6 years ago
Jason Shell
"Hate this place"
6 years ago
matthew brockman
"They were the most professional company i have ever had in my home. I highly recommend them to anyone looking for flooring"
7 years ago
N Smigel
"Great showroom, friendly staff and they work hard to earn your business. Our remodel looks beautiful thanks to Westbay!"
8 years ago
Josh Smith
"I just recently started contracting work for Westbay and I can honestly say they are the best carpet/flooring company I've ever worked for. They go out of their way to please the customer and they do the same for us installers."
9 years ago
Tom Caruso
"WestBay did 2 tile backslashes for my showroom displays and they look great. The staff was very helpful and the installers did a great job!! Tom Caruso Owner Caruso's Cabinets Avon, Ohio"
9 years ago
Anthony Oliva
"Westbay installed carpet throughout our entire upstairs and basement. We had a great experience, starting with exceptional customer service from the knowledgeable sales team, all the way to the professional and personable installers. I would recommend Westbay for any home decorating needs. The quality this company provides ranges from the great customer serv..." Read more
9 years ago
Lisa Wancho
"I wouldn't recommend WestBay to anyone. They don't even deserve 1 star. They didn't install our kitchen floor correctly after delaying the install several times, their customer service is nonexistent, they were very argumentative in every interaction, repeatedly lied to us, refused to rectify the problem, but had no problem depositing our check. Very surpris..." Read more
9 years ago
Thomas Clayton
"We had hardwood floors and carpet installed by WestBay. The sales representative was a great help in providing us with flooring that matched our current decor and cabinetry. Installation was quick and easy and the install team left zero mess. I would recommend WestBay to all my family and friends."
12 years ago
"Staff and installers were friendly and knowledgeable, installation was fast and efficient and impeccably done. Couldn't be happier with the finished product. Will be calling in a few months to have another room done."
5 years ago