WestBay Floor Source Reviews & Testimonials

4.2 (39)

Endorsal Reviews: 39


5
72%
4
8%
3
5%
2
3%
1
13%

80% of Endorsal users would recommend WestBay Floor Source

  39 verified testimonials
  4.2/5 average rating

Jesse Martin

Jesse Martin star-alt star-alt star-alt star-alt star-alt

"Staff and installers were friendly and knowledgeable, installation was fast and efficient and impeccably done. Couldn't be happier with the finished product. Will be calling in a few months to have another room done."

5 years ago

Jeremy Moomaw

Jeremy Moomaw star-alt star-alt star-alt star-alt star-alt

"Great selection and service. Wouldnt go anywhere else ."

6 years ago

Jodi T

Jodi T star-alt star-alt star-alt star-alt star-alt

"We could not be happier with the work done by WestBay. Terry and Corbin were here every day on time and did a beautiful job on our herringbone entryway and utility room. I would absolutely use WestBay again in the future, I highly recommend them."

6 years ago

chris toler

chris toler star-alt star-alt star-alt star-alt star-alt

"Friendly great service"

6 years ago

Tammy Dennison

Tammy Dennison star-alt star-alt star-alt star-alt star-alt

"I spent a lot of time in the showroom on many occasions. The staff was always friendly and helpful. I finally settled on tile for my shower and, wow, it looks beautiful! The installers were courteous and professional and I now have the bathroom of my dreams! I would recommend Westbay to anyone. Thanks Westbay!!"

6 years ago

Laura Lennerth

Laura Lennerth star-alt star-alt star-alt star-alt star-alt

"While I initially had an issue with my carpet installation, the owner worked directly with me to find a satisfactory solution. I appreciate all that was done for me to ensure I remain a happy customer. One of the advantages of working with a small business is a personal touch not often achieved with big box stores. The installers have been with the company f..." Read more

6 years ago

Jason Shell

Jason Shell star-alt star-alt star-alt star-alt star-alt

"Hate this place"

6 years ago

matthew brockman

matthew brockman star-alt star-alt star-alt star-alt star-alt

"They were the most professional company i have ever had in my home. I highly recommend them to anyone looking for flooring"

7 years ago

N Smigel

N Smigel star-alt star-alt star-alt star-alt star-alt

"Great showroom, friendly staff and they work hard to earn your business. Our remodel looks beautiful thanks to Westbay!"

8 years ago

Josh Smith

Josh Smith star-alt star-alt star-alt star-alt star-alt

"I just recently started contracting work for Westbay and I can honestly say they are the best carpet/flooring company I've ever worked for. They go out of their way to please the customer and they do the same for us installers."

9 years ago

Tom Caruso

Tom Caruso star-alt star-alt star-alt star-alt star-alt

"WestBay did 2 tile backslashes for my showroom displays and they look great. The staff was very helpful and the installers did a great job!! Tom Caruso Owner Caruso's Cabinets Avon, Ohio"

9 years ago

Anthony Oliva

Anthony Oliva star-alt star-alt star-alt star-alt star-alt

"Westbay installed carpet throughout our entire upstairs and basement. We had a great experience, starting with exceptional customer service from the knowledgeable sales team, all the way to the professional and personable installers. I would recommend Westbay for any home decorating needs. The quality this company provides ranges from the great customer serv..." Read more

9 years ago

Lisa Wancho

Lisa Wancho star-alt star-alt star-alt star-alt star-alt

"I wouldn't recommend WestBay to anyone. They don't even deserve 1 star. They didn't install our kitchen floor correctly after delaying the install several times, their customer service is nonexistent, they were very argumentative in every interaction, repeatedly lied to us, refused to rectify the problem, but had no problem depositing our check. Very surpris..." Read more

9 years ago

Thomas Clayton

Thomas Clayton star-alt star-alt star-alt star-alt star-alt

"We had hardwood floors and carpet installed by WestBay. The sales representative was a great help in providing us with flooring that matched our current decor and cabinetry. Installation was quick and easy and the install team left zero mess. I would recommend WestBay to all my family and friends."

12 years ago