Capterra 
G2 
994 reviews
4.5/5 average rating
Verified Reviewer
Lindsay H.
Associate Director for Operations and Education, Rose-Hulman's Homework Hotline
"It saves us a lot of time. We have 130 college students that work for us and they are always swapping shifts or need a shift off for an exam or something like that. They can do all of that through When I Work and I don't have to be the middle man in any of that anymore. It also helps hold them accountable. It makes them acknowledge their shifts and tells..." Read more
8 years ago
Mallory P.
Education Coordinator, High Park Nature Centre
"replaced excel sheets. Ease of use for creating and sharing shifts to employees. Colour coding is great. Notifications are great. Also, support team is already really helpful"
8 years ago
Verified Reviewer
"Do not have to add up payroll hours. Should be able to sync with my payroll software Gusto to make processing payroll seamless"
8 years ago
Clayton J.
Wielder of the Flame, Pyromaniacs Pizza
"Clarity for all employees. App for all employees. Easy to find locations/job sites. Multiple locations make it easy to schedule multiple people in multiple food trucks. Everyone works in all of the locations, and they are available to all."
8 years ago
Sarah S.
ITM, Caring Hearts
"Its simple and visually based. I love how easy it is for my staff to use and understand. It has been easy for my staff ranging in age and tech competency."
8 years ago
Verified Reviewer
"Allows staff to have up to date access to schedule, manage their own drops and swaps, and pick up open shifts. This frees up a lot of our supervisors' time that was previously spent on manually scheduling staff."
8 years ago
Cameron M.
President, Southtowne Lanes refugee League
"Great for managers looking at the schedule, great for employees having a mobile schedule and for producing our payroll data."
8 years ago
Aaron W.
CFO, human-I-T
"Better controls over time card monitoring, audit trail, and better PTO system then we were previously using. User-friendliness and clock-in/clock-out feature that is tied to the IP address of the location employees should be reporting to."
8 years ago
Katie D.
Teen Programs Director, Rennert International
"Aside from lots of manual adjustments that managers have to make, I still love how I can process payroll through this system. Overall, I highly recommend When I Work!"
8 years ago
Linda W.
Owner, In-Person Away Virtual Events, LLC
"My company often requires us to schedule a number of employees for various assignments all across the country. We are also required to schedule backups in case issues arise. In addition, we may be required to make last minute changes for any number of reasons. When I Work took the "headache" out of a challenging scheduling process. In addition, the web based..." Read more
8 years ago
Lori H.
Owner, The Escape Room Experience, LLC
"Easy schedule sharing and time tracking. I love being able to instantly share schedules and schedule changes with employees on the corresponding app. I also really like the time clock tool that allows employees to clock in and out on a work station or their phone app. Very convenient. Text help was quick to reply during regular business hours. Reasonably pri..." Read more
8 years ago
Timothy H.
Assistant Manager, Na Pali Catamaran
"It saves our company time/money. Our office manager used to do scheduling manually. Our tour business depends on weather, so when a tour is cancelled it affects our scheduling off staff as well. WhenIWork makes the changes go very smoothly. I also like getting notifications."
8 years ago
Audrey C.
Talent Coordinator, TCGplayer
"Website and mobile app are easy to use. Nice that there is a mobile app available too. User interface for both web and mobile are nice."
8 years ago
Adam M.
Manager, Hello Studios
"Made managing and tracking employees hours easy at efficient. Really liked the location features and overall easy to use interface"
8 years ago
Larissa M.
Owner/operator, Bridal Beginnings
"The ability to add locations with maps, this is critical in the event industry. Love the app, both for staff assessing and for me to input away from office."
8 years ago
Lydia L.
Waitress Manager, Tubby's Sports Bar
"We had about 100 employees signed up for When I Work at a time. We had 4 different groups of employees(servers, bartenders, kitchen, and security) that were all signed up for the same account but were placed in different locations. This worked out great because the managers could see all of the schedules and if we had employees that worked in multiple locati..." Read more
9 years ago
Joshua C.
Sidecar
"all good really...great customer service, aesthetically pleasing, and easy to use. The best online scheduling software i've used!"
9 years ago
Christina K.
Regional Manager, Bella Baby Photography
"null"
9 years ago
Amit P.
Kidango, Inc
"I have had to contact the customer service/help desk twice and opened a service ticket once. All 3 times they were extremely responsive and knowledgeable. They addressed my issue quickly and efficiently. Two times the issue was something I was overlooking and once they weren't able to get an answer right away but followed up."
9 years ago
Nina P.
Affinity Home Health Resources
"From "help, I goofed up" to a "quick question" the chat operators are always helpful and friendly, too!. Chat feature always helpful"
9 years ago
Jessica B.
associate, Methodology
"When I work is great for sending messages for quick response amongst a team, especially when working remotely. Also good for on the spot problem solving with your team. All in All great group communication!"
9 years ago
David H.
Owner, Woodbelly Pizza
"We were unable to justify the cost and make the work arounds functional for our catering business. It is really designed for places with somewhat regular schedules and one (or more) locations. Off-site catering, not so much."
9 years ago
Ben J.
Soccer
"User experience was a little difficult to navigate as a first time user, but Vida was great and helped solve all of my issues."
9 years ago
Steve B.
The UPS Store
"Needed some quick help generating a report. Used the chat function and Candice had me set up and smiling in under a minute!"
9 years ago
"Flexibility in scheduling and the ability to access different schedules for multiple locations all in one screen. Both teenage employees and retirees are able to use the program with limited difficulties. It also allows flexibility in programs and cost which is ideal for a season company like ours. We have over 100 employees in-season, and less than 10 in..." Read more
8 years ago