Capterra 
G2 
994 reviews
4.5/5 average rating
Issifou S.
kurt r.
"They have an amazing customer service team who was always there for us. Overall it was a good program to help with scheduling but needs a more user friendly upgrade. Visually, average, looks a little outdated."
a year ago
Silvia A.
"My overall experience has been great. Customer service is always generally available or responds in a timely manner. It's the ease of use. You don't have to be particularly tech-savvy to understand the ins and outs of this app."
a year ago
Christina H.
"Everything is great with it. So far it has worked well. It is a pretty easy system for scheduling my employee's! All they have to do is log in and check to see when they need to work."
a year ago
Ashley S.
"Our employees enjoy being able to see the schedule for the entire organization, as well as breaking down the view into their specific location when needed. They are also notified in real time of any changes that are made, and have the ability to trade shifts with other employees through the app."
a year ago
Jessica B.
"Incredibly useful tool when managing a large amounts of employees, all having different requests and needs within their schedule. You can request your vacation time weeks in advance, right through the app and it goes right to your manager."
a year ago
Verified Reviewer
"As a consultant, our experience has been good. The product is easy to implement and easy to train end users. We have helped several clients implement this tool and it has been very easy to setup and to train managers and employees to use. Setting up automated reminders, custom schedules, and integration with payroll are the top features our clients appreciat..." Read more
2 years ago
Melissa M.
"When I Work helped us so much in scheduling our employees for multiple job sites. It had all the features we needed for scheduling employees, requesting time off, time clock, and integrated with ADP for payroll. We love using When I Work."
2 years ago
Holly P.
"This platform is easy to use and efficient in what the company uses it for. WhenIWork is great for our workplace because it allows us to easily see our schedules, request time off, and punch in and out for shifts and breaks."
2 years ago
Tina G.
"The most impactful feature of When I Work is the employee scheduling. It allows for easy maintenance of employee scheduling!"
2 years ago
Luis R.
"Overall When I Work is a great time tracking solution. It works well, and the report outputs are easy to work with when running payroll. The only thing that could improve is that the sync feature would work with Quickbooks simple start and essentials. Currently the sync function only works with quickbooks plus and above, and not all my clients have a plus le..." Read more
2 years ago
Cindy H.
"Overall I enjoy using the app. I very rarely has any glitches. I recommend using When I Work. What I liked about When I Work the most is that it is very easy to use. The link to download app feature works great. Its great for scheduling."
2 years ago
Leo C.
"The platform was easy to use in general and the employee app was handy."
2 years ago
Tom W.
"This is a huge time saver for me, as my time spend for scheduling and totaling time cards has dropped significantly. Additionally, my staff can easily swap shifts making it easier for them."
2 years ago
Stephanie D.
"Satisfied with the overall usage of this product. It's really straight forward, simple to use, helpful, and reliable. Making more time to spend on other areas of your business that are more important."
2 years ago
David M.
"I would say When I Work is not the worst app I have used and it is not the best with regards to scheduling. I like the scheduling feature the most followed by the timesheets and time tracker"
2 years ago
Shantel C.
"Overall we are still learning the software. We have been live with when I work for a week now. The ease of scheduling teammates, PTO request, and Updating timesheets"
2 years ago
April P.
"Liked that I could work it from my phone"
2 years ago
Sowah L.
"So far When I work has been pretty good, a bit of a struggle with the integration aspect especially with Gusto"
2 years ago
Jessica P.
"So far, so good. Attendance Reports are so helpful and will assist us in tracking and positively effecting labor."
2 years ago
Jacqueline H.
"It has been a great experience, especially with support from the company. The features are so easy to use and easy to teach to staff."
2 years ago
Mandy G.
"the ease of the transition from our current system"
2 years ago
Sandy B.
"Excellent. When I Work is easy for the employees to use.Easy to set-up."
2 years ago
Savannah H.
"Decent. Not perfect. Ease of scheduling. Very easy to store schedules"
2 years ago
Katie M.
"We are a small company so have always just handwritten schedules. This app is quicker, easy to use and like having the option to do it from anywhere on my phone."
2 years ago
"Très facile à utiliser avec un interface conviviale, il permet de gagner du temps, création et modification des horaires des employés"
a year ago